Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

Write Your review

Tell us how Factory Direct Flooring Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service with a full description available of each product of interest to me and lightening fast provision of a sample to test in the "real intended environment."”

Helpful Report

Posted 5 years ago

“I love my Gloss White Kronotex floor lovely subtle shade white easy to keep clean and looks beautiful”

Helpful Report

Posted 5 years ago

“Very easy website to browse through. I ordered some samples of flooring of which were free and posted out very fast to! The quality of the flooring is great I have one of the products hopefully lines up I am however shopping around so hopefully this one will be for my lounge”

Helpful Report

Posted 5 years ago

“Samples came next day”

Helpful Report

Posted 5 years ago

“Amazing service, ordered some samples free of charge and they arrived next day!”

Helpful Report

Posted 5 years ago

“What we wanted, when we wanted it....”

Helpful Report

Posted 5 years ago

“We were happy with the sample we received. We are looking forward to receiving the flooring we ordered but we are fine with the colour, thickness and finish of the wood.”

Factory Direct Flooring Ltd 4 star review on 21st November 2019

Helpful Report

Posted 5 years ago

“Quality product, arrived when said, very happy!”

Helpful Report

Posted 5 years ago

“Excellent and prompt service , thankyou”

Helpful Report

Posted 5 years ago

“Very efficient & good quality product”

Helpful Report

Posted 5 years ago

“I ordered free samples which arrived very quickly.”

Helpful Report

Posted 5 years ago

“This was an order for samples but I like the product received and is the top of our choice at the moment. I shall be asking a few questions that will possibly make the decision for me. Very nice product.”

Helpful Report

Posted 5 years ago

“Ordered some samples and they came the next day, great service ... Nice product”

Helpful Report

Posted 5 years ago

“very good service , prompt reply, and good prices”

Helpful Report

Posted 5 years ago

“Efficient and fast delivery”

Helpful Report

Posted 5 years ago

“Super fast delivery, received samples within 2/3 days after placing order. A very efficient company.”

Helpful Report

Posted 5 years ago

“Great value,floor looks great”

Factory Direct Flooring Ltd 5 star review on 16th November 2019

Helpful Report

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

“Fabulous stickers for our sweet jars for our 30th birthday party and quick delivery .”

Helpful Report

Posted 5 years ago

“Very Fast and professional!”

Helpful Report

Posted 5 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews