Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

Write Your review

Tell us how Factory Direct Flooring Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and communication recommend to anyone”

Helpful Report

Posted 1 year ago

“Service and product excellent”

Helpful Report

Posted 1 year ago

“Lovely product very happy. Delivered on time. Great price would recommend to others.”

Helpful Report

Posted 1 year ago

“A friend whom is helping lay the flooring has described it as Ferrari flooring.”

Helpful Report

Posted 1 year ago

“Hi there, I was a bit worried when you said it would be left on the pavement...I am on my own and would not be able to lift the flooring , but your courier was a very pleasant and kind person and took it into the house for me. I was glad it came a day early as it was raining the next day. The joiner came and laid the floor on the Friday and has done a beautiful job, so a very happy person now...thank you.”

Helpful Report

Posted 1 year ago

“Excellent service and products”

Helpful Report

Posted 1 year ago

“Having been disappointed with an order from another flooring company, I was wary of ordering online again, but will have no hesitation recommending Factory Direct Flooring, fantastic! quick service, ordered on the sat and could choose my delivery day in that coming week..so it arrived on my day off.. perfect. Lovely quality, easy to handle, looks amazing, will definitely recommend and will use in the future!”

Helpful Report

Posted 1 year ago

“Excellent. Samples came very quickly.”

Helpful Report

Posted 1 year ago

“Loved my samples still undecided.”

Helpful Report

Posted 1 year ago

“Flooring looks beautiful and fair simple to lay”

Helpful Report

Posted 1 year ago

“The website was easy to navigate and I found whTvi wanted with ease. The delivery was smooth and easy and arrived on time. If I need anymore flooring I would use again.”

Helpful Report

Posted 1 year ago

“delighted with service. start to finish. delivery driver very helpful. many thanks.”

Helpful Report

Posted 1 year ago

“This company is absolutely brilliant there flooring is of a high quality and very good price range”

Helpful Report

Posted 1 year ago

“Very happy with this flooring and the colour. The price in the January sales sweetened the deal. Fast delivery.”

Helpful Report

Posted 1 year ago

“I am very pleased with this flooring”

Helpful Report

Posted 1 year ago

“Second purchase from Factory Direct . Will certainly look at them before others if any future flooring required .”

Helpful Report

Posted 1 year ago

“Good quality at a great price. Easy DIY job, no mess. Just the job thanks”

Helpful Report

Posted 1 year ago

“Very good fast delivery every think on time. Thank you”

Helpful Report

Posted 1 year ago

“Very good flooring, easy to lay. Fast delivery, delivery driver made sure he knocked before off loading the goods”

Factory Direct Flooring Ltd 5 star review on 10th February 2023

Helpful Report

Posted 1 year ago

“Very pro.pt”

Helpful Report

Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews