Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,647 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

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“Despite issues with courier a great service..definitely use again.”

Helpful Report

Posted 1 year ago

“Inexpensive, easy to lay on my own. Modern pattern, a nice update to my utility room. Delivery charge was a bit high though.”

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Posted 1 year ago

“Fast and efficient. Friendly service 😀”

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Posted 1 year ago

“Bought some checked Lino- perfect for what I needed, at the right price and promptly delivered.”

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Posted 1 year ago

“Staff went above and beyond to help.very understanding and fantastic value for money will definitely use again”

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Posted 1 year ago

“Can't fault service and quality, was told delivery would be delayed but was delivered on time kept informed all the way. First class for great prices 👏”

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Posted 1 year ago

“Excellent customer service & quality of flooring. As expected the only let down was the delivery. After waiting in all day, they informed me at last minute that they were unable to deliver”

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Posted 1 year ago

“Easy to use website and delivery was exactly as stated”

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Posted 1 year ago

“Arrived very quickly. Good quality flooring.”

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Posted 1 year ago

“would never use this company again”

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Posted 1 year ago

“Great service ordered couple of samples arrived very quickly I now need to decide which one I need”

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Posted 1 year ago

“Great prices,fast delivery”

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Posted 1 year ago

“Got the stuffs in low cost, but the delivery delay one day without acknowledge, blank waiting for a whole day.”

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Posted 1 year ago

“Fast and efficient service. Easy to use ordering service. Competitively priced products.”

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Posted 1 year ago

“Great thank you”

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Posted 1 year ago

“How can I write a review It's not been delivered”

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Posted 1 year ago

“The flooring I ordered is really good and excellent value”

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Posted 1 year ago

“Very pleased with the clarity of the website, the prompt service and the free samples. Thank you.”

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Posted 1 year ago

“Thank you for the Sample posted. Very happy with the product Will order nearer date required . Best Regards Mark”

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Posted 1 year ago

“goods arrived even earlier than planned, were just what we wanted, at a great price. Communication excellent”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,647 reviews