Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

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“Very pleased with vynil. No problems with delivery. Would recommend buying from factory direct flooring.”

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Posted 2 years ago

“Great flooring. Would definitely recommend to a friend or family member.”

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Posted 2 years ago

“I am slightly disappointed as when ordering my flooring I was told the date I would receive so went ahead and booked for it to be laid. To then receive an email the following day to say its out of stock and won't be in for another 3 weeks.”

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Posted 2 years ago

“Very fast and perfect service really high quality”

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Posted 2 years ago

“Very pleased with delivery and the actual product Thanks”

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Posted 2 years ago

“Very impressed with delivery and quality; three payments really helpful as I wouldn't afford a whole amount straight away. Great service and choices, would definitely recommend this seller.”

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Posted 2 years ago

“Justine very helpful and made the whole decision making easy due to his professionalism Fantastic value for money, awesome Thanks”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Brilliant quality , delivered on time , easy to get hold of contact .”

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Posted 2 years ago

“Like the product arrived on time, product package very good all in all very satisfactory”

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Posted 2 years ago

“Hi there I ordered a few samples, I think at least 4 however to date I've only recieved 2, many thanks.”

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Posted 2 years ago

“Lovely kitchen flooring delivered. The choice on the Web was great and prices unbeatable. Thanks very much.”

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Posted 2 years ago

“Lovely, brightens up my kitchen. Very good price and spot on delivery. Would highly recommend”

Factory Direct Flooring Ltd 5 star review on 22nd September 2022

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Posted 2 years ago

“Excellent website and sample range,superfast delivery”

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Posted 2 years ago

“Bought 2 samples and there not bad”

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Posted 2 years ago

“Excellent service and product! Highly recommend!”

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Posted 2 years ago

“Really helpful to have a sample of the floor before you buy it.”

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Posted 2 years ago

“Great quality cushioned Vinyl roll flooring! Super price for such quality and R11 slip rating! Friendly service dealing with the order and collection was made super easy! It was a really nice touch cutting the 3m roll to my requested 2.6m length then rolling that the opposite way to give a slightly shorter length for transportation and getting it into my kitchen! Allowed 24 hours before opening out to rough cut into the room then a further 24 hours for it to settle flat. It was fairly straightforward gluing down and cutting into the profile as had removed all wood and units in the area the flooring was being fitted. The finished job is spot on, soft under the foot and much warmer to the foot than previously. Just make sure you take steps to protect the flooring when moving your appliances or heavy furniture and find suitable feet protection for things like a washing machine! Lots of solutions without spending a fortune!”

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Posted 2 years ago

“They were very professional and easy to deal with. There was an issue with delivery but quickly resolved and the flooring looks great 👍”

Factory Direct Flooring Ltd 5 star review on 19th September 2022

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Posted 2 years ago

“Very helpful good products.”

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Posted 2 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews