Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,647 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery excellent product”

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Posted 1 year ago

“Loved the fact that you offer free samples so that I was able to see the thickness of the flooring. Website was easy to maneuver, and I am looking for to receiving the order.”

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Posted 1 year ago

“Delivery was quick, the driver was very helpful. The flooring was easy to fit and looks beautiful!”

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Posted 1 year ago

“Great and helpful staff, items arrived quicker than estimate.”

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Posted 1 year ago

“easy online ordering, great to get free samples as you can see exactly what your looking for, and quality check delivery was efficient and on time driver rang me half hour before arriving and even helped load by pallet truck into my garage excellent service . will deffo use again”

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Posted 1 year ago

“Samples were sent out very promptly thank you.”

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Posted 1 year ago

“I'm very pleased with the high quality laminate flooring, fast and informative delivery and such a polite and helpful delivery man. 🙂👍✨🌟⭐”

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Posted 1 year ago

“Very happy with my flooring and deliverey i did have an issue with a few faulty boards which they replaced without any problem at all and delivered within 48 hours so thank you and very happy would recomend and given 5 stars”

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Posted 1 year ago

“Really quick response and delivery of samples and they look good quality”

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Posted 1 year ago

“Great products quick delivery 👌”

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Posted 1 year ago

“Great samples makes it easier to choose the right colour for the floor.”

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Posted 1 year ago

“Nice product, specially for the 3mm underlay moisture resistant. Delivery not so much convenient but a the least you can collect it on the their working hours.”

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Posted 1 year ago

“Delivered sample next day without fuss - will definately be coming back to them!”

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Posted 1 year ago

“Excellent service and speedy delivery”

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Posted 1 year ago

“Quality is amazing..... It was a wide range of colours..... It Looks beautiful in our living......”

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Posted 1 year ago

“Lovely flooring, 3mm was thickest i could find. It was a tricky space but the floor didnt tear as i shifted it around doors etc. Easy to cut but need correct tools for trimming along skirtings.”

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Posted 1 year ago

“We had a little set back with the van not been able to load in the street but they sorted quickly, great communication and fast delivery.thanks”

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Posted 1 year ago

“Very helpful staff , and super prompt delivery of samples . Thank you”

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Posted 1 year ago

“Our floor looks amazing. We bought the herringbone click vinyl. It was a bit tricky to fit so we got someone to do that for us but the results are transforming. We are still fitting our kitchen so there is a lot of muddle around but hopefully, the floor can be seen in the photos.”

Factory Direct Flooring Ltd 5 star review on 2nd July 2023

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Posted 1 year ago

“Delivery came on time but one of the boxes damaged - we did go for the budget flooring but had other brands at similar price that were better quality but it is what iti is”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,647 reviews