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Factory Direct Flooring Ltd Reviews

4.6 Rating 9,648 Reviews
93 %
of reviewers recommend Factory Direct Flooring Ltd
4.6
Based on 9,648 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Factory Direct Flooring Ltd Reviews
Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 10th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 10th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 10th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 8th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 3rd June 2024
Geoff Lewis
Factory Direct Flooring Ltd 5 star review on 20th February 2024
Jodie
231
Anonymous
Anonymous  // 01/01/2019
Ordered 2 samples very good quality and fast delivery just waiting on the fitter to give me a date so can order
Helpful Report
Posted 1 year ago
I ordered some samples of flooring as I couldn't decide which one to go with. Very easy to use their website and to order. With very quick delivery! Now to make my mind up!!
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Posted 1 year ago
Excellent service product samples sent did not match display version
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Posted 1 year ago
Great service
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Posted 1 year ago
Will be buying from one of the samples I received when I move house next 2 months
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Posted 1 year ago
Everything spot on
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Posted 1 year ago
Quick and efficient delivery
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Posted 1 year ago
Super company to deal with and great quality flooring. Delivery man was superb thank you
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Posted 1 year ago
Samples arrived quickly. Nice quality. Good service.
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Posted 1 year ago
Lovely piece of vinyl, delivered with care and looks super in my bathroom. Very happy with this purchase.
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Posted 1 year ago
When/if I decide on your product I will put in an order. Thank you.
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Posted 1 year ago
Great product fantastic company
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Posted 1 year ago
Quality laminate flooring, delivered quickly .
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Posted 1 year ago
For quite expensive flooring I wasn’t impressed at all to be honest, I have fit laminate before and this was quite poor quality, the grooves just wasn’t deep to click together with. In general it doesn’t look all bad but the laminate I replaced it with was such better thicker quality! And one of the packages arrived damaged! Luckily I just had enough to finish the job. I wouldn’t not buy from here again.
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Posted 1 year ago
Flooring looks great and was easy to lay
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Posted 1 year ago
We ordered oak LVT flooring, was on offer and was the best price we could find, the delivery was on time, driver was great and the quality of the flooring was fantastic, even better than i thought it would be, only small criticism was some boards looked like they had saw teeth marks on them but once down it wasn’t visible and it looks great
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Posted 1 year ago
Great service and quick delivery of flooring samples, unfortunately not the laminate I was looking for.
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Posted 1 year ago
Lovely flooring for the money easy to lay will buy from here again
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Posted 1 year ago
Super flooring super delivery .I am satisfied
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Posted 1 year ago
The benevolent driver came early within the time slot I was given. I am satisfied with my purchase, and should I need more material, I will return.
Helpful Report
Posted 1 year ago
Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews