Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

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“Very competitive price and delivered on time by a very polite and helpful delivery man. Excellent service.”

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Posted 3 years ago

“Fantastic service and great product”

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Posted 3 years ago

“Love my new flooring and great to walk on”

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Posted 3 years ago

“Great quality vinyl at really good price. Really helpful and hassle free service. Thanks”

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Posted 3 years ago

“I asked for a sample of vinyl flooring, which arrived quickly. The quality seems great and also good value for money. Great service. Thank you.”

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Posted 3 years ago

“Excellent product . Will use again”

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Posted 3 years ago

“Ordered a sample 1st to find the one we liked . Great service from start to finish , great price and fast delivery. Easy to install and looks great”

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Posted 3 years ago

“Very please with my kitchen flooring.”

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Posted 3 years ago

“Best price I found, quality's better than expected!”

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Posted 3 years ago

“Top quality, looks great and quick delivery 👌 👍”

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Posted 3 years ago

“We got the sample then bought the product and it arrived on time at the agreed price . No damage . No complaints here.”

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Posted 3 years ago

“I've only ordered samples so far, but the process was easy, quick and delivery prompt”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Delivery and responses were quick and easy. Delivery arrived when we scheduled for. We love the product as well.”

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Posted 3 years ago

“Fantastic and professional customer service. The product was exactly as described. Very happy customer and would definitely recommend. Thank you and happy holidays”

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Posted 3 years ago

“Fast delivery, smooth shopping experience. Materials arrived very well packed.”

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Posted 3 years ago

“Great service with ordering and delivery. We finished the floor this looks amazing great quality”

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Posted 3 years ago

“Order a sample in hopes of putting in a full order but the wrong sample was sent. Doesn't fill you with much hope so will go else where.”

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Posted 3 years ago

“Ordered this for my son's bathroom having used a similar product 3 years ago. I found that these were less flexible than the previous model making it more difficult to fit around radiator pipes. The joints are also fairly brittle so have to be very careful to avoid damage. Finished job however excellent and my son and his wife were absolutely delighted with the end product”

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Posted 3 years ago

“The delivery of the sample was very fast. It was not exactly what I had in mind, but the service was great”

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Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews