Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,649 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,649 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Anonymous

Anonymous // 01/01/2019

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“Great. No complaints”

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Posted 2 years ago

“7 planks were broken on arrival”

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Posted 2 years ago

“Great service and fast delivery. Recommended company”

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Posted 2 years ago

“Excellent value for money excellent service. Friendly and professional delivery will be ordering my living room flooring very soon. Would definitely recommend”

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Posted 2 years ago

“Good product. Easy to order. Very quick delivery. Delivery expensive for the quantity ordered.”

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Posted 2 years ago

“Excellent product and very easy to work with. Had an issue with the delivery company only delivering the flooring and not the beading. One quick call to your customer service and was told they would contact the delivery company, and within 2hrs the beading was at my door. Couldn’t fault them at all”

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Posted 2 years ago

“Good quality, nice color. Good produckt. I recommend. Thank you”

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Posted 2 years ago

“Great product.”

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Posted 2 years ago

“We have purchased a lot of flooring from Factory Direct in the past, they have always delivered a great product at a good price with fast delivery, and always happy to help with questions.”

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Posted 2 years ago

“My samples came quick and helped decide what to go for, will definitely use again”

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Posted 2 years ago

“Quick and very helpful”

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Posted 2 years ago

“The service has been excellent but as yet have not installed the flooring. Looking at it i am pleased once installed will update.”

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Posted 2 years ago

“Lots of choice and great quality. Delivery very easy and quick process. Have bought two flooring items now and both look fantastic!”

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Posted 2 years ago

“Great quality flooring, very professional service. Goods arrived well packed and on date requested.”

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Posted 2 years ago

“I purchased dark walnut laminate flooring and i have to they are very smooth and the colour is brilliant also my builder tells me that the laminates are the best they've fitted”

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Posted 2 years ago

“Beautiful quality, prompt delivery, lovely product.”

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Posted 2 years ago

“Got no time no problems”

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Posted 2 years ago

“Professional , efficient and polite service. Would recommend to anyone”

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Posted 2 years ago

“Sent sample very quickly.”

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Posted 2 years ago

“I’m afraid I could not order your flooring as I found your delivery price was too expensive which made the flooring double in price in fact it was almost there same price as the flooring would have cost me”

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Posted 2 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,649 reviews