Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality considering low price. Very happy.”

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Posted 1 year ago

“Thank you for the 2 free samples. No work has started yet requiring flooring.”

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Posted 1 year ago

“Sent out a sample the next day happy with the product definitely recommend this company”

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Posted 1 year ago

“Good service and good quality product”

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Posted 1 year ago

“Good product, sensible price and delivery on time,couldn’t ask for much more”

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Posted 1 year ago

“lots of choice samples arrived fast and are great quality”

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Posted 1 year ago

“The product was as described on the website and preparation and laying instructions reasonable. Very happy with finished result.”

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Posted 1 year ago

“2 packs were damaged on arrival but was sent more to replace them. No hassle would rate this company as very good”

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Posted 1 year ago

“Great product. Best value i could find anywhere for engineered wood”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Good quality flooring fast delivery”

Factory Direct Flooring Ltd 5 star review on 18th February 2023

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Superb flooring love it x”

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Posted 1 year ago

“Unrivalled customer service and a brilliant product at an unbeatable price. Highly recommended.”

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Posted 1 year ago

“I bought the Herringbone, Tobacco light flooring. I think it looks really nice. Hopefully it will be durable, time will tell. For now I am very happy. Attached a photo showing the lounge where I have the flooring. Ignore the tools on the right of the photo.”

Factory Direct Flooring Ltd 5 star review on 17th February 2023

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Posted 1 year ago

“Only ordered sample but very speedy delivery.”

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Posted 1 year ago

“Great fast service”

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Posted 1 year ago

“Very happy with the whole process of ordering our laminate flooring from Factory Direct Flooring Ltd. Item arrived exactly on time as per email notification. Delivery driver was very helpful and phoned ahead to let me know of his arrival time. Flooring packs were very securely packed on a sturdy pallet, well protected with wood top and side protectors and securely shrinkwrapped, no damage at all. Beadings came in a seperate strong cardboard tube We ordered the Prestige 8mm Archer Oak laminate from the website, but were delivered Kronospan 8mm Sherwood oak instead, no explanation given as to why ?? Nevertheless, we love the flooring supplied which appears identical to what we ordered, went down nice and easy and locks together neatly. The colour matched Scotia / beading is a perfect match too. Overall, we are very happy with our new flooring, even though it differed from what we ordered. Ended up ordering 1 pack too many as the supplied Kronospan packs contained 9 planks rather than the 8 planks advertised for the Prestige product, so could have got away with ordering 3 rather than 4 packs, if we'd known !”

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Posted 1 year ago

“Outstanding company, quick sample delivery, amazing prices along with speedy delivery of such a good product. The fitter commented on just how good it was to work with. I would highly recommend this company!!!!”

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Posted 1 year ago

“Absolutely fantastic service from start to finish. Very good quality flooring. I highly recommend purchasing your flooring from here. 100% happy from me 😃 Many thanks Karen”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews