Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once I placed the order a representative phoned to confirm the details were correct and give details of delivery which is very reassuring”

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Posted 5 years ago

“Good product very helpful on the telephone. Delivery could have been a bit better but would definitely use again.”

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Posted 5 years ago

“Excellent communication, quick delivery, delivery guy was brilliant and bed is perfect. 5star :)”

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Posted 5 years ago

“After receiving a few samples from different flooring companies, I have found Factory Direct Flooring the best out of them all. The quality and thickness of the flooring is by far the most superior for the price. The sample pieces were big enough to get a feel of how the flooring will look. Delivered in excellent packaging and handy booklet to look through. I will definitely be purchasing my flooring from this company.”

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Posted 5 years ago

“Great website with fantastic delivery and quality of free samples. When it’s so hard to choose, this is an amazing thing to offer.”

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Posted 5 years ago

“Requested a sample which arrived in no time, we are yet to order from you hence only the 4 stars, will review again in time”

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Posted 5 years ago

“Ordered samples, that came quickly. Lovely colours, planning to laminate whole house, so will be ordering from floors direct.”

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Posted 5 years ago

“Great and quick service”

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Posted 5 years ago

“Only ordered a couple of samples but seem like very good quality”

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Posted 5 years ago

“Fast delivery, lovely samples received and will be ordering our lounge laminate soon when we’ve measured!”

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Posted 5 years ago

“Fast excellent service quality products”

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Posted 5 years ago

“Requested a couple of samples of laminate to view the colour. Arrived within a couple of days. Quality of the laminate is very good.”

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Posted 5 years ago

“I FOUND THIS TO BE THE EASIEST WEB SITE I HAVE EVER USED I'M A COMPUTER DINOSAUR AND SAILED THROUGH IT. I HAVEN'T MOVED TO MY NEW ADDRESS YET BUT WHEN I DO FACTORY DIRECT FLOORING IS GETTING MY BUSINESS.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Good choice Value for Money Quick delivery”

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Posted 5 years ago

“very pleased with the samples that had been sent arrived the next day.”

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Posted 5 years ago

“Requested some samples which arrived next day.”

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Posted 5 years ago

“Samples arrived quickly and as expected. Ordering the chosen tiles was simple and the follow up call to organise delivery was efficient.”

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Posted 5 years ago

“Very good service and products were good , And as discribed on line.”

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Posted 5 years ago

“response to sending samples out was fantastic”

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Posted 5 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews