Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,655 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Lime Oak sheet vinyl. Really good quality flooring for an amazing price. Delivery man was extremely helpful and friendly too. Overall, great service and great products.”

Factory Direct Flooring Ltd 5 star review on 5th October 2023

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“We are moving and looking around at flooring for our new home. So far Factory Direct Flooring Ltd are ahead in the running for our custom, based on their prices, quality of product and promptness at providing samples.”

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Posted 1 year ago

“The floor arrived in good time and is great.”

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Posted 1 year ago

“Good product, good service! I 100% recommend”

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Posted 1 year ago

“Floor looks great . Great service when I ordered . Delivery was ok but my son had to carry it up the steps to the house . Good thing he was home as I am recovering from a serious back operation. When my fitter was putting floor down he noticed some boards were stained with a black liquid that had caused swelling . Good job we had ordered extra . Not sure if I would use again”

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Posted 1 year ago

“I have not received my vynyl as of yet”

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Posted 1 year ago

“We are very pleased with the flooring easy to lay and looks great will be using in the the rest of the house , tho not quiet finished in the photos .”

Factory Direct Flooring Ltd 5 star review on 28th September 2023

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Posted 1 year ago

“I've ordered quite a bit of carpet in the pass just had living room carpet lovely good quality would buy again from you.”

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Posted 1 year ago

“excellent panels for future floor upgrade”

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Posted 1 year ago

“i absolutely love my new flooring, delivery was perfect. no complaints at all”

Factory Direct Flooring Ltd 5 star review on 25th September 2023

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Posted 1 year ago

“Easy to use website, quick confirmation of delivery.”

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Posted 1 year ago

“Ordering the samples was straightforward and they arrived by first class post 2 days later. As is often the case when trying to buy online from companies who are not local, what appears to be what you want, does not necessarily meet requirements when you see the item in person, which is why this service sample service is invaluable.”

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Posted 1 year ago

“Lovely floor so fast with delivery and I had 12 percent off . Amazing bargain. And they converted in to feet and inch’s for me . And you could add rooms . Really easy to use I will be returning Thanks it’s a pleasure to do business with them”

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Posted 1 year ago

“Great quality flooring, fast delivery and good price.”

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Posted 1 year ago

“Great solid wood flooring that goes together with ease. Beautiful product when laid, would recommend to anyone.”

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Posted 1 year ago

“Excellent service and delivery good quality product”

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Posted 1 year ago

“Easy to lay. Delivered fairly quick”

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Posted 1 year ago

“Some difficulty was experienced fitting these together, the finished look, however is acceptable, I would not buy these again, the problem I had was matching the height of the existing floor. Had that not been the case I would have bought a thicker board which I have had success with before.”

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Posted 1 year ago

“Easy to order, delivery was exactly when promised. The quality of the floor covering is excellent. I will use Factory Direct Flooring Ltd again and definitely recommend them.”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,655 reviews