Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and quick dispatch.”

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Posted 1 year ago

“Love it,,and delivery was quick thank you”

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Posted 1 year ago

“IV not layed my floor yet but it looks great the service I received from factory direct was spot on in all aspects 👍”

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Posted 1 year ago

“A lovely product and a nice company to deal with”

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Posted 1 year ago

“Quickly sent out samples, good designs for flooring”

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Posted 1 year ago

“Amazing quick service, received my flooring within 2 days of purchase in perfect condition. The price was better than anywhere else. When I contacted customer service to check the delivery status I was met with a very friendly helpful staff member. My w4 and 9yr old laid the floor while I cut so laying it was childsplay. Have already passed the site details to 4 people, would highly recommend.”

Factory Direct Flooring Ltd 5 star review on 25th January 2023

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Posted 1 year ago

“Honestly after reading the negative reviews on this stuff Didn't know what to think after fitting it, it has transformed my kitchen so much 100% satisfied”

Factory Direct Flooring Ltd 5 star review on 24th January 2023

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Posted 1 year ago

“Sample delivered quickly”

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Posted 1 year ago

“Prompt delivery on the date requested. Fair price. As described and only a couple of damaged/chipped boards. Total job was 54sq m across 6 rooms. Be aware when calculating what you need that this was 34 packs bought with 10% contingency but still had four full boxes left -”

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Posted 1 year ago

“Brilliant customer service support. More than thank you. Definitely use your service in the future.”

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Posted 1 year ago

“Good sized sample arrived very quickly given the postal situation.”

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Posted 1 year ago

“Absolutely love my new kitchen floor!”

Factory Direct Flooring Ltd 5 star review on 23rd January 2023

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Posted 1 year ago

“Had samples delivered 1st class prompt service. Just got to organise a floor fitter, then will order Thank you.”

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Posted 1 year ago

“i ordered some samples and they arrived really quickly, good size samples too im definitely getting flooring from here!”

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Posted 1 year ago

“Delivered on time and just as described - great price thank you”

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Posted 1 year ago

“Great quality flooring .. turned up on time and great service”

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Posted 1 year ago

“Searched on line and FDF where the cheapest for the grade of flooring I wanted and had it in stock. Ordered on Sunday evening and delivered on Wednesday morning (the date I selected). Even had a call in the morning to confirm that someone would be in. Great service and the floorings looks fabulous down 11/10. Keep it up FDF”

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Posted 1 year ago

“Quick delivery of sample only thing no reminder of product price and name. Good sample when it arrived though”

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Posted 1 year ago

“Would love to leave a review but have yet to receive flooring”

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Posted 1 year ago

“Excellent. Thanks”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews