Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,649 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,649 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great looking and quality flooring at a reasonable price. Delivery was on time, good overall service.”

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Posted 1 year ago

“Easy flooring to lay. Looks gorgeous down.”

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Posted 1 year ago

“Arrived on time and an excellent product”

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Posted 1 year ago

“Had trouble ordering on-line but phoned up and was sorted out very quickly. Flooring arrived as arranged and the driver was helpful.”

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Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“Easy to order. Speedy delivery, helpful courier. Product was as described and good quality.”

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Posted 1 year ago

“excellent sample system”

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Posted 1 year ago

“The main reason I’m only rating three is because the Currier turned up at 7:45 this morning banged down my door and was so rude. Basically left The flooring on the main road 25 feet from where I live and just unbelievably rude he didn’t wanna lift a finger to help in anyway.. i’m 52 years old and not in great health, and if it wasn’t that there was a workmen that very kindly come over, see what was going on and gave me a hand I would’ve truly struggled to lift all that flooring into my property..apart from that, the flooring company themselves were great, but they really need to sort out a different delivery service…”

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Posted 1 year ago

“Product is good customer service was helpfull but i was given wrong amount of beading .I asked for help calculating what i would need but it isn't enough but i will shop with direct flooring again thanks.”

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Posted 1 year ago

“Poor quality flooring”

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Posted 1 year ago

“Great laminate good value for money.”

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Posted 1 year ago

“Quick and easy to order aamples which were posted promptly. Once decided on flooring I chose to collect as easier. Good value flooring compared to others I received. Only negative is cost of posting, which was too expensive, hence my decision to collect.”

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Posted 1 year ago

“very good thank you”

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Posted 1 year ago

“speedy delivery - good product”

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Posted 1 year ago

“Haven't laid the flooring yet (have inspected it and it's fine) but was impressed with the packaging, communication and delivery (3 days from order to door)”

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Posted 1 year ago

“Good service and helpful”

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Posted 1 year ago

“Can't fault the service.”

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Posted 1 year ago

“Very pleased with my new floor , will be using you again .”

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Posted 1 year ago

“Door step delivery so if you live in an apartment on the 3rd floor they wont deliver.”

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Posted 1 year ago

“Top standard customer service, great website to navigate around!”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,649 reviews