Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,655 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

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Factory Direct Flooring Ltd 5 star review on 8th June 2024

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Factory Direct Flooring Ltd 5 star review on 3rd June 2024

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232

Anonymous

Anonymous // 01/01/2019

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“Shipping was fast and quality of flooring is incredible and SO affordable! Very happy :D”

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Posted 4 years ago

“Good Quality engineered flooring”

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Posted 4 years ago

“Excellent value for money! The agent was very helpful. No delay because of COVID Virus, promptly dispatched and delivered. Highly recommended.”

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Posted 4 years ago

“Thank you for the samples. Arrived very quickly but turned out not to be suitable.”

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Posted 4 years ago

“Good product and service at an excellent price”

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Posted 4 years ago

“Samples arrived very quickly”

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Posted 4 years ago

“Fantastic service and good price. All arrived on time. Thank you 😊”

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Posted 4 years ago

“Easy ordering & very speedy delivery of a free sample. Impressed. Thank you.”

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Posted 4 years ago

“I was pleased to be able to order two samples of vinyl flooring & they arrived quite quickly. Thank you.”

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Posted 4 years ago

“Delivery on time. Pleasant polite driver”

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Posted 4 years ago

“Amazing service lorry couldn't get onto estate but came back next day had to get transport to unload lorry but driver was so very helpful. Manager phoned to inform me they would do what they could to help. 100% I have already recommended this firm and daughter getting delivery this week. Top class service tyvm.”

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Posted 4 years ago

“Ordered 2 free samples delivered promptly”

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Posted 4 years ago

“Great products”

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Posted 4 years ago

“Good quality flooring with excellent customer service”

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Posted 4 years ago

“All good. On time. No issues.”

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Posted 4 years ago

“would have been 5 stars but the delivery costs were expensive so worked out cheaper elsewhere and also the edging strip for floor didn't say how long it was to order the correct amount”

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Posted 4 years ago

“very pleased with service”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Excellent service especially in these trying times. Delivered on time. Driver called to give a time. Flooring is exactly as in photo. Will defo use again”

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Posted 4 years ago

“Great quality floor and assistants I would definitely recommend.”

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Posted 4 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,655 reviews