Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,647 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the laminate quality was poor (the top couple of laminates looked great but in some boxes at least half of them were poor quality) - I guess it is not their fault but their discounted price is for a low quality product !!”

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Posted 1 year ago

“Always been top draw. Order regularly”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“Good prompt delivery, but there was no contact with me to let me know when it was going to be delivered. The driver never rang the bell to tell us of the delivery either.”

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Posted 1 year ago

“Great value flooring and high quality too! I purchased the loft in grey and it looks lovely. I would highly reccomend shopping with flooring direct, superfast delivery, good quality and easy to lay!”

Factory Direct Flooring Ltd 5 star review on 13th June 2023

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Posted 1 year ago

“Lovely flooring. Arrived on the date I requested. No complaints.”

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Posted 1 year ago

“Absolutely fantastic 5☆ service!!! delivered on time and very well packaged, 2nd time of ordering and wouldn't use another company, very highly recommended.”

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Posted 1 year ago

“Hi Thank you for my order am l looking for dark grey and the sample are very good”

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Posted 1 year ago

“Very easy transaction flooring as described.”

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Posted 1 year ago

“From ease of ordering,prompt delivery to quality of product ,all 1st rate. Wouldn't go anywhere else”

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Posted 1 year ago

“Swift delivery. Good quality.”

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Posted 1 year ago

“Very happy with the Lino we ordered Reasonable prices too.”

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Posted 1 year ago

“Great flooring delivered on time.”

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Posted 1 year ago

“Paid extra for Saturday delivery,sat in all day ,nothing”

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Posted 1 year ago

“Pleased with my laminate flooring - decent quality, reasonable price. Hitch with delivery - did not turn up on date booked, came on second booked date.”

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Posted 1 year ago

“Good quality and a very reasonable price Quick delivery as well Would use again and would recommend”

Factory Direct Flooring Ltd 5 star review on 10th June 2023

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Posted 1 year ago

“Terrible. Order not even arrived, now at 3 days late. No explanation. Spent hundreds of pounds and my granddaughter has kindly stayed in for the delivery now on the third day. Courier advised delivery has now arrived at their depo but no word on when it’ll arrive. A very kind person fromFDF, Karl, has been trying to help me but he’s frustrated to.”

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Posted 1 year ago

“My order was damaged by carrier. I asked the replacement of laminate flooring. Even though the staff wrote that colleague is on the process of sending replacement, I haven’t received a replacement for 5 days. So I had to contact again.”

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Posted 1 year ago

“Good quality vinyl, speedy delivery. Would recommend”

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Posted 1 year ago

“Very quick and easy to collect flooring from. Delivery prices are reasonable if you're ordering a large amount.”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,647 reviews