Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

Write Your review

Tell us how Factory Direct Flooring Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was great, easy transaction and arrived as scheduled.”

Helpful Report

Posted 1 year ago

“Havnt recieved item yet”

Helpful Report

Posted 1 year ago

“Lovely flooring, easy to order, delivered promptly and in excellent condition.”

Factory Direct Flooring Ltd 5 star review on 19th June 2023

Helpful Report

Posted 1 year ago

“Love the sample you sent we will be ordering our flooring from you soon”

Helpful Report

Posted 1 year ago

“I ordered 4 samples, which I am considering. They were posted at no charge, a fair size and arrived within days. Efficient service”

Helpful Report

Posted 1 year ago

“Ordered laminate samples from direct flooring, kept up to date with delivery and received on specified day , a professional and reliable company, highly recommend”

Helpful Report

Posted 1 year ago

“Very happy with the vinyl I purchased from Factory Direct Flooring. From ordering samples to receiving vinyl was effortless. The quality of the vinyl and delivery was first class and I would highly recommend this company to everyone. The item was damaged in transit but I was recompensed without hesitation.”

Helpful Report

Posted 1 year ago

“Not received yet”

Helpful Report

Posted 1 year ago

“Good quality for the price.Very happy with product”

Helpful Report

Posted 1 year ago

“the laminate quality was poor (the top couple of laminates looked great but in some boxes at least half of them were poor quality) - I guess it is not their fault but their discounted price is for a low quality product !!”

Helpful Report

Posted 1 year ago

“Always been top draw. Order regularly”

Helpful Report

Posted 1 year ago

“Good quality”

Helpful Report

Posted 1 year ago

“Good prompt delivery, but there was no contact with me to let me know when it was going to be delivered. The driver never rang the bell to tell us of the delivery either.”

Helpful Report

Posted 1 year ago

“Great value flooring and high quality too! I purchased the loft in grey and it looks lovely. I would highly reccomend shopping with flooring direct, superfast delivery, good quality and easy to lay!”

Factory Direct Flooring Ltd 5 star review on 13th June 2023

Helpful Report

Posted 1 year ago

“Lovely flooring. Arrived on the date I requested. No complaints.”

Helpful Report

Posted 1 year ago

“Absolutely fantastic 5☆ service!!! delivered on time and very well packaged, 2nd time of ordering and wouldn't use another company, very highly recommended.”

Helpful Report

Posted 1 year ago

“Hi Thank you for my order am l looking for dark grey and the sample are very good”

Helpful Report

Posted 1 year ago

“Very easy transaction flooring as described.”

Helpful Report

Posted 1 year ago

“From ease of ordering,prompt delivery to quality of product ,all 1st rate. Wouldn't go anywhere else”

Helpful Report

Posted 1 year ago

“Swift delivery. Good quality.”

Helpful Report

Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews