Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,655 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

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“Were over the moon with our flooring. Great quality and best price out there after looking around. A LOT! ha. Super fast delivery also. notifications all the way. Definitely recommend to other and use again on the future Prestige Classic White Oak”

Factory Direct Flooring Ltd 5 star review on 20th July 2021

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Posted 3 years ago

“Great Help. Fast Service and Shipping.”

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Posted 3 years ago

“I ordered a sample and it came the next day, the sample was advertised as kitchen flooring but l don't think it would last long in a kitchen environment.”

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Posted 3 years ago

“Very swift response, samples arrived in 48 hours”

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Posted 3 years ago

“So far I only need to look for possible vinyl options. I am having a new conservatory built in the next few months. Then I shall be in the market for a piece about 3 by 2 metres. So it is no big order! So far so good. No complaints!!”

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Posted 3 years ago

“Very quick with samples and they look very good quality”

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Posted 3 years ago

“Makes my garden look great and ,was delivered quickly”

Factory Direct Flooring Ltd 5 star review on 5th July 2021

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Posted 3 years ago

“Received Samples quickly, great service”

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Posted 3 years ago

“Samples arrived promptly.”

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Posted 3 years ago

“Very helpful when I contacted them regarding delivery. Flooring ordered and delivered on requested date. Will certainly use again.”

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Posted 3 years ago

“I have only ordered samples to choose from as yet but the samples look of high quality, they came the next day and i will definitely be putting an order in very soon”

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Posted 3 years ago

“I ordered samples of the parquet and was very pleased with the quick service and the quality of the product. Will be placing my order soon.”

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Posted 3 years ago

“Received sample very promptly.Very pleased.”

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Posted 3 years ago

“Brilliant, I had been looking for new flooring for a while and somewhere that delivers to your house as ican drive and found factory direct flooring and the price per pack was really great and the flooring is lovely. Thanks so much”

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Posted 3 years ago

“Received a sample of flooring, just what I wanted. Will be ordering for my kitchen when I’m ready.”

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Posted 3 years ago

“What an amazing company! beautiful flooring at extremely affordable prices! My kitchen looks fabulous and the vinyl is so comfy to walk on and extremely durable and value for money! Super easy ordering and even faster delivery! Thank you!”

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Posted 3 years ago

“I have found Factory Direct very responsive in sending out samples. I have just had my floor screed, so when dry will be placing my order. The quality of the samples are excellent.”

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Posted 3 years ago

“Purchased this product to do the spare room. Great quality for the price looks more expensive than it should at the price. Easy to lay, fast delivery, would order again”

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Posted 3 years ago

“Thank for the sample and your help”

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Posted 3 years ago

“I was very impressed with the service received. The speed of dispatch and email updates were excellent.”

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Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,655 reviews