Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

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“Beautiful flooring good quality for a good price”

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Posted 2 years ago

“Really happy with purchase Web site very easy to navigate and nice to see that feet and inches to work out how much I needed great price arrived very quickly too”

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Posted 2 years ago

“Delivered on time, well packaged, lovely flooring once laid. Definitely recommend”

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Posted 2 years ago

“Dreadful company”

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Posted 2 years ago

“Friends professional staff. Good quality flooring for the price. I didn't want to pay for delivery so went and picked it up as I don't live too far from Nuneaton. Had no problems, everyone was friendly.”

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Posted 2 years ago

“No hassle delivery. Nice vinyl for my kitchen floor. Will definitely shop again with this company!”

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Posted 2 years ago

“Excellent service end to end - Excellent value”

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Posted 2 years ago

“I have not received this vinyl flooring because you are out of stock. Thanks for the quick refund though.”

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Posted 2 years ago

“Tried to place order but u don’t deliver to Northern Ireland”

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Posted 2 years ago

“Great choice and order delivered on time. Would definitely order from them again”

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Posted 2 years ago

“Excellent service good quality and great price”

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Posted 2 years ago

“5* service… Flooring is beautiful, delivery was fast and prices are great. I will definitely be using again x”

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Posted 2 years ago

“Very good experience.”

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Posted 2 years ago

“Excellent service the product samples we have ordered are very good quality and we’re delivered promptly”

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Posted 2 years ago

“Couldn’t have been more perfect. Vinyl flooring and adhesive was delivered on the day I chose and was well wrapped/protected. Great quality flooring, very happy with the product and service. I would definitely order from this company again without hesitation!”

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Posted 2 years ago

“Sent for some samples of LVT flooring for bathroom, very pleased with service and items.”

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Posted 2 years ago

“Asked for a couple of samples for choice. Then ordered...everything came really quickly all good and look amazing”

Factory Direct Flooring Ltd 5 star review on 29th August 2022

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Posted 2 years ago

“Great price and decent quality based on measurements 3 rolls would of been enough not the 4 that was advised”

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Posted 2 years ago

“Laminate poor quality, repeatedly chipped and huge amount of wastage due to misshapen tongue and groove preventing a clean finish. Trim ordered to match and colour totally different. Instructions on box different to those sent/available online causing issues and more wastage when fitting. Do not recommend”

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Posted 2 years ago

“Great flooring used a few times exceptional value”

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Posted 2 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews