Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

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“Flooring arrived on a well packed pallet care was taken, that there was no damage to goods”

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Posted 1 year ago

“Hope the 12% is properly calculated as I given 10% take it or leave it. Flooring is good quality.”

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Posted 1 year ago

“Great service 👍”

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Posted 1 year ago

“Prompt efficient service With no problems at all Thank yous”

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Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“Ordered some samples, came quickly and was kept updated about arrival. Just need to choose now.”

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Posted 1 year ago

“Very friendly and helpful staff, quick transaction, highly recommended”

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Posted 1 year ago

“After much colour / decor matching Sample sent DAYS later discontinued ??? Back to square 1 What a carry on”

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Posted 1 year ago

“Very good price excellent quality and delivered on time. Wouldn't hesitate to recommend this company.”

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Posted 1 year ago

“Delivered on time.Very appt with product thxs”

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Posted 1 year ago

“I was let down with my original vinyl order with another vinyl flooring company.I rang Factory Direct Flooring to confirm stock availability, as I only had a few days before my kitchen refurbishment started. They were very helpful, confirmed that my choice of vinyl was in stock. Delivered in 48 hours at very competitive price.”

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Posted 1 year ago

“Great service great products”

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Posted 1 year ago

“It looks an feels good quality an will be ordering enough for my room in the next few weeks x”

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Posted 1 year ago

“Only ordered samples but a great way to see which one works best once kitchen is in will be sending through order also website great way to see how flooring looks before you get samples”

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Posted 1 year ago

“Sorry review was meant for flooring superstore.”

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Posted 1 year ago

“I havnt had the flooring yet”

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Posted 1 year ago

“Made an order online, got an email next day to say it wasn't in stock and wouldn't be for 2/3 weeks. Got a refund and found alternative flooring elsewhere”

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Posted 1 year ago

“I'm after the Abbey Denny 14mm engineered wood floor, when will it be back in stock? Or will it be back?? I have been trying to order this for nearly 6 months with no joy. kylemore is too far out in terms of shade. Appreciate your response thank you.”

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Posted 1 year ago

“Delivered on time. Good quality laminate”

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Posted 1 year ago

“Great products, arrived on time. All fitted now.”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews