Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was so easy to use for measurements and guessing how many packs i would need, very happy. delivery was on time and driver was very helpful.”

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Posted 5 years ago

“Very impressed with your prompt service from the order to delivery.”

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Posted 5 years ago

“Great company to deal with. Also good prices.”

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Posted 5 years ago

“I ordered a sample it arrived the next day very impressed .floor sample very good quality but may look at a couple more before deciding great service”

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Posted 5 years ago

“Ordered samples which arrived very quickly and they look great.”

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Posted 5 years ago

“I like the totally free sample, and the price. The laminate flooring is not easy click fit as instructions suggest, but it does look lovely fitted. Was not keen on kerbside delivery but it does make sure you are there to check for damaged goods. I would buy from them again.”

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Posted 5 years ago

“Once I make my order if it arrives as efficiently as the sample did I’ll be one happy customer”

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Posted 5 years ago

“Really impressed with the service. I only ordered samples which are of a good size and arrived very promptly. Unfortunately I was out voted on colour. However if the samples are anything to go by the quality of the Luxury vinyl is super.”

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Posted 5 years ago

“Just ordered a sample. Arrived promptly.”

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Posted 5 years ago

“Excellent service, excellent samples, very quick delivery. Thank you very much.”

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Posted 5 years ago

“No complaints,ordered two samples and received them within 24 hours.”

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Posted 5 years ago

“Brilliant flooring.”

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Posted 5 years ago

“super quality super fast service - can highly recommend”

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Posted 5 years ago

“Boards delivered on time, left to acclimatise, room completed in one day with no issues. Great price for the laminate, great colour. First class service from all at Factory Direct.”

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Posted 5 years ago

“First class service good price five stars”

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Posted 5 years ago

“I ordered my flooring on Monday. And it arrived on Wednesday. The driver was verry helpfull and friendly. Thank you will order again.”

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Posted 5 years ago

“Prompt and efficient supply of samples.”

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Posted 5 years ago

“Stock not available for another month yet. Still waiting for delivery.”

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Posted 5 years ago

“I requested two samples which I received in good time at no cost can’t fault the service which was very efficient.”

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Posted 5 years ago

“excellent turaround”

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Posted 5 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews