Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

Write Your review

Tell us how Factory Direct Flooring Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent samples an delivery.need more samples for my suitability.”

Helpful Report

Posted 3 years ago

“Brilliant quality I will be buying again”

Helpful Report

Posted 3 years ago

“Ordered two samples ten days ago and still no show. Emails indicated they were dispatch same day, so likely a fault of their chosen carrier. Even though I can't fault FD for such a swift dispatch, I would be concerned about any order I placed getting here on time given it would be sent the same way.”

Helpful Report

Posted 3 years ago

“Came very very quick thanks”

Helpful Report

Posted 3 years ago

“Fantastic service would recommend”

Helpful Report

Posted 3 years ago

“They called to double check the order which was a nice touch. Delivered on time. No issues.”

Helpful Report

Posted 3 years ago

“Good quality and value and very helpful will definitely use again”

Helpful Report

Posted 3 years ago

“Excellent service, easy to use website for making the order, great team for communications and fast delivery of some great products. 10/10, thank you so much!”

Helpful Report

Posted 3 years ago

“Excellent product and service. Would definitely use this retailer again. Thank you for your prompt attention.”

Helpful Report

Posted 3 years ago

“Ordered a Laminate sample came next. Will be ordering for lounge as just what I was looking for”

Helpful Report

Posted 3 years ago

“Very good product for good price. Quick delivery.”

Helpful Report

Posted 3 years ago

“...”

Helpful Report

Posted 3 years ago

“Prompt and efficient service. Thank you”

Helpful Report

Posted 3 years ago

“Great website with wide range of flooring choices. Speedy service sending samples too.”

Helpful Report

Posted 3 years ago

“Amazing quality flooring, very speedy delivery and great price!”

Helpful Report

Posted 3 years ago

“No product delivered”

Helpful Report

Posted 3 years ago

“Excellent communication and fast delivery thank you”

Helpful Report

Posted 3 years ago

“Would love to rate your product but I didn’t receive my sample”

Helpful Report

Posted 3 years ago

“Excellent service sample I received is great quality would recommend this company”

Helpful Report

Posted 3 years ago

“Received samples the next day”

Helpful Report

Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews