Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

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“Lovely quality flooring and very easy to fit! Looks absolutely fabulous! Thank you!”

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Posted 3 years ago

“Good time keeping for delivery”

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Posted 3 years ago

“Excellent quality and price . Speedy delivery on free samples and the chosen laminate delivered very”

Factory Direct Flooring Ltd 5 star review on 4th January 2022

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Posted 3 years ago

“Excellent service - good communication, good price, items delivered when promised.”

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Posted 3 years ago

“Great product just what I wanted. Good service arrived quickly and undamaged perfect.”

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Posted 3 years ago

“No problem with my vynal flooring looks really good”

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Posted 3 years ago

“I never received the sample requested!”

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Posted 3 years ago

“Discourteous and impatient.”

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Posted 3 years ago

“Product good and delivered on time”

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Posted 3 years ago

“Great product had minor delay as product was out of stock but as soon as it was back in stock it was delivered to my door will definitely be buying from this company again.”

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Posted 3 years ago

“Excellent service, good quality flooring really pleased with it.”

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Posted 3 years ago

“Very happy with our flooring. The only complaint was that when it was delivered it was left outside of our home overnight as the delivery drivers did not ring our doorbell or knock our door when they delivered it.”

Factory Direct Flooring Ltd 5 star review on 1st January 2022

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Posted 3 years ago

“Prompt delivery and good customer service.”

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Posted 3 years ago

“Great vinyl flooring”

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Posted 3 years ago

“Great wooden flooring”

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Posted 3 years ago

“Service was very quick. Very good value”

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Posted 3 years ago

“Love the flooring good quality wise choice”

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Posted 3 years ago

“Samples arrived very promptly. Thank you”

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Posted 3 years ago

“Only had samples but look good quality”

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Posted 3 years ago

“Great service - samples were useful and the vinyl arrived quickly. thanks!”

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Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews