Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ireceived samples very quick. Great quality of the product.”

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Posted 5 years ago

“Just asked for a couple of samples,which arrived within 2 days. Prices look very keen. Will confirm an order very soon.”

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Posted 5 years ago

“Quality good. Price good. Service goid Colours spot on. What more can I say??”

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Posted 5 years ago

“So far I have only ordered samples from you. They arrived the next day and were well packed. When I have eventually chosen my flooring I will order from you if the price is right.”

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Posted 5 years ago

“samples came quickly, thanks.”

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Posted 5 years ago

“Good choice, good price, good communication and good service. I didn't need to give my order any thought from the click of the computer to the delivery, it was seamless which is just what I wanted.”

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Posted 5 years ago

“Fantastic service, wanted two samples of flooring and they arrived the next day free of charge”

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Posted 5 years ago

“Fast service , great products”

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Posted 5 years ago

“First class, answered all of my questions, Speedy delivery of samples Many thanks”

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Posted 5 years ago

“Amazing service fast delivery would 100% recommend.”

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Posted 5 years ago

“Only has some free samples of them at the moment but I will be going back here as samples are good and arrived next day”

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Posted 5 years ago

“Sample arrived very prompt and the product that came was good quality”

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Posted 5 years ago

“Fast and friendly service with excellent delivery time”

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Posted 5 years ago

“Sent got a sample of karndean Palio click vinyl flooring, excellent service, a great product will be ordering complete floor very soon”

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Posted 5 years ago

“Great service and very helpful when I phoned.”

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Posted 5 years ago

“Brilliant service and prompt delivery product looks good too.Will know more when it is down inn a couple of days. Thanks”

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Posted 5 years ago

“I am still waiting for this delivery, this is the second order I have placed with you and the second time the delivery has just not been delivered on the intended day. Please can you advise when it will arrive.”

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Posted 5 years ago

“Ordered samples which arrived next day. Good quality vinyl flooring. [especially compared to other firms with similar names] Have compared with high street and prices very competetive. Have not ordered yet but will be purchasing from this firm.”

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Posted 5 years ago

“Requested a sample and it was recieved the day after excellent quality and service.”

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Posted 5 years ago

“Great sized samples and unexpected flooring booklet that had a huge range on colours and guide on how to pick flooring.”

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Posted 5 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews