Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

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“Received sample vinyl safely from Factory Direct.”

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Posted 3 years ago

“Looking forward to my delivery!”

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Posted 3 years ago

“The sample was great, pity they no longer stocked the product when I as ready to order it.”

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Posted 3 years ago

“Excellent samples received next day,very professional.”

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Posted 3 years ago

“Really pleased with the purchase for the price I am very impressed. The delivery was very good and I am happy with the quality and look”

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Posted 3 years ago

“we ordered 2 samples which arrived very promptly. The flooring we've ordered looks to be very good quality but we aren't due to receive it until next week. I will review again”

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Posted 3 years ago

“Used the free sample service to compare basic Vs premium vinyl flooring. Very quick and totally free - thanks”

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Posted 3 years ago

“Fantastic company,fantastic product recieved. Would definitely recommend. I will be ordering again in the future.”

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Posted 3 years ago

“Would be a 5* rating if I wasn't charged twice for delivery when the driver wouldn't leave the package in reception whilst I was in a meeting”

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Posted 3 years ago

“We were recommended LVT click for our bathroom and cloakroom and are delighted, looks great.”

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Posted 3 years ago

“Fantastic service and great product”

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Posted 3 years ago

“Excellent quality and good service”

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Posted 3 years ago

“I just got 2 sample Very fast delivery Thankyou”

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Posted 3 years ago

“Exactly what I needed at a great price. Delivered on the day requested. Prompt communication when I asked a question and the Tuffnulls driver was amazing and very kindly carried the rolls of vinyl in for me.”

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Posted 3 years ago

“Very quick to send sample flooring”

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Posted 3 years ago

“Good quality product at a competitive price and delivered on time”

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Posted 3 years ago

“Arrived promptly no delay looks excellent quality due to be laid in a new garden building next week”

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Posted 3 years ago

“Delivered exactly on the date and time, the flooring is fantastic and i had more than enough to do my floor i even managed to do my down stairs toilet which i hadn't planned to, i had enough off cuts to do it. Really good quality infact id like to see what the top of the range stuff is like if this is what you get for a low budget one. Over all, really great product, great price and great delivery. so they highly recommended.”

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Posted 3 years ago

“good coalty”

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Posted 3 years ago

“Loads of quality flooring to choose from.Service Brilliant.😌”

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Posted 3 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews