Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless from online purchase to delivery. Will certainly be using Factory Direct Flooring in the future.”

Helpful Report

Posted 5 years ago

“Having ordered samples from this company, I was most impressed with how easy the website was to navigate and how promptly the order was dispatched and delivered. I will have no reservations about placing an order if the sample turns out to be my best match.”

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Posted 5 years ago

“So far I have only ordered the samples but I have to say they are looking good and were delivered very quickly, just got to make my mind up which ones to buy.”

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Posted 5 years ago

“Above expectations”

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Posted 5 years ago

“Haven't visited store”

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Posted 5 years ago

“Samples in the post arrived very quickly. Will be buying. Thanks.”

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Posted 5 years ago

“Only ordered a sample It came very quickly. Good quality sample.”

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Posted 5 years ago

“Ordered samples to look at colours for a new property , they are great and came very quickly.”

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Posted 5 years ago

“Sample received well packaged and in good time. Will likely proceed with complete flooring purchase once funds permit”

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Posted 5 years ago

“Loved the flooring I have ordered. I can’t wait to get into my house and put it down. Great service thank you so much.”

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Posted 5 years ago

“Ordered two free of charge samples, which arrived within 48 hours. Very impressive.”

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Posted 5 years ago

“The flooring arrived ok on a pallet but when I unpacked the 17 packages from the pallet one of them was slightly damaged but by this time the lorry had gone so I hope I ordered enough extra to cover the damaged one.”

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Posted 5 years ago

“I was impressed that Factory Direct sent a sample out by 1st class mail, which meant I received ut next day. Unfortunately it's not the right shade if real wood oak I am looking to match to existing flooring in my home. Good website and goid service.”

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Posted 5 years ago

“Postage of samples was superb delivered next day. Sample quality lookes brill will be ordering once conservatory finished in next two weeks.”

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Posted 5 years ago

“fast service lovely patterns, good quality, just can't make my mind up which one to have at the moment”

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Posted 5 years ago

“Fast delivery, good quality”

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Posted 5 years ago

“Super shop and were good quality”

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Posted 5 years ago

“Very good value compared to shop prices, quick at sending samples out.”

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Posted 5 years ago

“Very fast response”

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Posted 5 years ago

“Helpful and friendly. Thanks”

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Posted 5 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews