Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,656 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and helpful to view samples to make my decision later.”

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Posted 1 year ago

“love our new floor!”

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Posted 1 year ago

“Very happy with factory direct.”

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Posted 1 year ago

“Hi, Samples arrived really quickly and looked great. Unfortunately the actual product was out of stock, so i had to buy the 13 packs elsewhere. Maybe you should warn potential customers that although you have samples you can't actually provide the products. Thanks Simon”

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Posted 1 year ago

“Exactly as described. Good flooring.”

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Posted 1 year ago

“Quick delivery of samples”

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Posted 1 year ago

“Very quick delivery, good size sample”

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Posted 1 year ago

“Really happy with the vynil flooring we bought lovely quality nice and thick and looks so nice. Just like the photos online.”

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Posted 1 year ago

“Asked to review a product that hasn't turned up because no one read the delivery notes...”

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Posted 1 year ago

“Floorboards are amazing quality, my family really love them.”

Factory Direct Flooring Ltd 5 star review on 16th July 2023

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Posted 1 year ago

“Found the flooring I needed from ordering a sample which came in the post promptly”

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Posted 1 year ago

“Well pleased with service, and samples”

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Posted 1 year ago

“Very good product, well prices and very good customer service. The samples and the flooring was delivered very quickly and very happy with the quality. Very helpful on the phone and I was able to get additional discount.”

Factory Direct Flooring Ltd 5 star review on 15th July 2023

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Posted 1 year ago

“Very good and quick service. Also very helpful”

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Posted 1 year ago

“Delighted with my purchase. Great price and good quality products.”

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Posted 1 year ago

“Good quality at a fair price”

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Posted 1 year ago

“Fantastic flooring bargain price really happy... Issue with delivery time was very quick to sort and super helpful”

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Posted 1 year ago

“Very good they gave me help when I needed to know how much I need to order, and delivery was on time and where it should be. Had 1 piece slightly damaged but it didn’t effect the floor laying.”

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Posted 1 year ago

“I am in the process of disposing of the lvf flooring I as I found it brittle to work with and replacing it with laminate”

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Posted 1 year ago

“Very easy to order”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,656 reviews