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Factory Direct Flooring Ltd Reviews

4.6 Rating 9,652 Reviews
93 %
of reviewers recommend Factory Direct Flooring Ltd
4.6
Based on 9,652 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

Write Your review

Factory Direct Flooring Ltd 5 star review on 18th September 2024
Elizabeth Oxley
Factory Direct Flooring Ltd 5 star review on 10th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 10th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 10th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 10th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 8th June 2024
Sara Lawrence
Factory Direct Flooring Ltd 5 star review on 3rd June 2024
Geoff Lewis
232
Anonymous
Anonymous  // 01/01/2019
โ€œOnly had a sample.โ€
Helpful Report
Posted 3 years ago
โ€œLovely flooring great price good experience from start to finish delivery drivers was very good and informed me time they would arrive thank you ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Šโ€
Helpful Report
Posted 3 years ago
โ€œGreat to deal with excellent flooring looks great thanksโ€
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Posted 3 years ago
โ€œExcellent service - beautiful product, competatively priced. No complaints whatsoever. I would use this supplier again.โ€
Helpful Report
Posted 3 years ago
โ€œVery good experience with good customer service. Disagree with the delivery charges when you need to order extra tho...we were one box short for our job and had to pay ยฃ25 for one boxโ€
Helpful Report
Posted 3 years ago
โ€œI bought cushion flooring very good value, and the speed of delivery would use them againโ€
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Posted 3 years ago
โ€œVery good service and delivered on timeโ€
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Posted 3 years ago
โ€œPrompt high quality samples- ideal way to choose flooring for fussy teen without trailing shops!will return once he decides!โ€
Helpful Report
Posted 3 years ago
โ€œVery happy with the service and the product I brought highly recommended.โ€
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Posted 3 years ago
โ€œRecieved sample quicklyโ€
Helpful Report
Posted 3 years ago
โ€œThe on-line ordering process is simple and the product was delivered on the agreed date. I am delighted with the quality of the flooring and my kitchen has a new and refreshed ambience, And all at an excellent price !โ€
Helpful Report
Posted 3 years ago
โ€œGood service and it is looking good just put the flooring in but not yet subject to wear.โ€
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Posted 3 years ago
โ€œGood prices, fast delivery and very helpful staff.โ€
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Posted 3 years ago
โ€œVery pleased with the flooring we bought, great quality for money, thank youโ€
Helpful Report
Posted 3 years ago
โ€œReally brilliant customer service after Iโ€™d placed the order to confirm I had bought the right underlay to go with my flooring - really professional advice. Product is excellent and was well packaged. Let down by the delivery company they used who provided no communication and then didnโ€™t deliver when they were supposed to. Otherwise would have been 5stars.โ€
Helpful Report
Posted 3 years ago
โ€œDelivered on time with care. Great flooring, very happy thank you.โ€
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Posted 3 years ago
โ€œBrilliant service. Easy to order and sent promptly. Very good quality lino and very happy.will definitely use the company again for any future requirements.thank youโ€
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Posted 3 years ago
โ€œSuper quick delivery of my sample flooring. Thankyouโ€
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Posted 3 years ago
โ€œhi very good flooring good click system will buy againโ€
Helpful Report
Posted 3 years ago
โ€œGood range of products are very reasonable pricesโ€
Helpful Report
Posted 3 years ago
Factory Direct Flooring Ltd is rated 4.6 based on 9,652 reviews