Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

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“Prompt straight forward delivery. Now laid. Looks great”

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Posted 1 year ago

“Good product, quick efficient delivery.”

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Posted 1 year ago

“Hi there, I started to lay my flooring and the tolerances of the boards are out. I am 1-2mm out and continually having to swap out boards to find one that fits, could this be a faulty batch? It looks like these boards were manufactured in 2009 which is worrying. If they have been manufactured in 2009 can you guarantee that they have all been stored in the same environment this entire time? I look forward to your reply. Regards, Ryan”

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Posted 1 year ago

“Ordered a high quality sample from Direct Flooring and it arrived very quickly. Excellent customer service. Would highly recommend.”

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Posted 1 year ago

“Good quality flooring, was a shame the pallet was emptied onto the ground floor without help taking it up the stairs”

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Posted 1 year ago

“Well pleased with my flooring. Arrived when said. Looks great. Thanks.”

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Posted 1 year ago

“Lovely flooring and delivery was quick”

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Posted 1 year ago

“Beautiful flooring very good service”

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Posted 1 year ago

“Happy farst service”

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Posted 1 year ago

“Good website. Speedy delivery. Happy customer. Thanks very much!”

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Posted 1 year ago

“Only been down a short while. Too early to give an option yet.”

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Posted 1 year ago

“Received as ordered. No issues at all”

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Posted 1 year ago

“Decent enough flooring and good price”

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Posted 1 year ago

“Ordering was very easy when I asked for a sample got it the following day would order again”

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Posted 1 year ago

“The vinyl arrived creased and damaged in multiple places.”

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Posted 1 year ago

“Great service very helpful. Vinyl was good quality would use factory direct again .”

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Posted 1 year ago

“Did not appear to be as thick as the sample. Put it in my new kitchen, looks fabulous but it has developed a small tear”

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Posted 1 year ago

“Fantastic real wood flooring, the cheapest on the market and incredible quality”

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Posted 1 year ago

“Product was good as was the price, but it was cut really tight to the exact size with no margin”

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Posted 1 year ago

“great quality vinyl flooring and fast delivery”

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Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews