Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,655 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samples arrived very promptly. I’m a returning customer, and once I’ve made my choice, I’ll be placing another order. This company is a pleasure to deal with. I wouldn’t go anywhere else.”

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Posted 4 years ago

“ordering was very easy well packed customer service great will use again”

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Posted 4 years ago

“Excellent fast responsive customer service and good price range.”

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Posted 4 years ago

“Brilliant product ,customer service,very good.”

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Posted 4 years ago

“We are now going to order the flooring for our kitchen. We’ve just got to prepare the area.”

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Posted 4 years ago

“Great service, ordered t wo free samples, got immediate confirmation & they arrived two days later”

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Posted 4 years ago

“Excellent floor samples,and quick delivery”

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Posted 4 years ago

“I ordered a couple of samples of laminate flooring and was delighted to receive them with 2 days Thank you”

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Posted 4 years ago

“Excellent efficient service”

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Posted 4 years ago

“Very good price and looked amazing”

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Posted 4 years ago

“Received the sample with in a few days thanks”

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Posted 4 years ago

“I was impressed with the choice of product. ordered free samples and was very happy and surprised with the quickness of delivery. Hope to buy and would expect nothing short of the good service i have so far received.”

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Posted 4 years ago

“Ordered 2 samples. They arrived promptly.”

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Posted 4 years ago

“Very pleased with both product and service thank you very much”

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Posted 4 years ago

“Very pleased. Easy to order & delivered quickly in good packaging. Would use again. Excellant VFM”

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Posted 4 years ago

“Only ordered some free samples of wood flooring so far,but they came in the post the next day😀 I think I’ll definitely be ordering from here once I can work out which flooring I want? Reasonable prices and a nice friendly service. Mr Askew Bedfordshire”

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Posted 4 years ago

“Super fast delivery. Very good quality flooring. Really pleased and great price.”

Factory Direct Flooring Ltd 5 star review on 22nd January 2021

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Posted 4 years ago

“The samples you set did in my opinion look nothing like the colour that was in the picture .”

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Posted 4 years ago

“Excellent service good value delivered promptly no complaints”

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Posted 4 years ago

“Sure I’ve done this once, flooring is lovely, and looks brilliant down and came well wrapped and no damage. Service was first class from ordering sample to delivery of flooring could not fault anything at all. We had very little wastage too, would not hesitate to recommend. Requested specific date for delivery and even got a call when on route.”

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Posted 4 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,655 reviews