Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

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“Very good flooring , good price good delivery.”

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Posted 2 years ago

“Quality stuff”

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Posted 2 years ago

“Lovely flooring, no complaints at all.”

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Posted 2 years ago

“Very helpful and efficient staff on the phone. 24 hr delivery to Scotland! We were expecting 3 days. Top quality product.”

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Posted 2 years ago

“Fast delivery and excellent website for viewing and ordering items”

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Posted 2 years ago

“Great service and delivery”

Factory Direct Flooring Ltd 5 star review on 11th August 2022

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“Samples arrived quickly and was able to buy with confidence of colour without delay. My builder placed my order and was able to collect immediately.”

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Posted 2 years ago

“Amazing value for money and finished product is amazing.i have just floored my whole new house from this company. would highly recommend”

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Posted 2 years ago

“The courier not so good but Carl at direct flooring has been brilliant sorting it out for me”

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Posted 2 years ago

“I bought the Trojan Cloudy 584 Vinyl after having ordered several free samples. The samples arrived quickly as did the main order of 28metres squared. The product was a great price and amazing quality. Thankyou Factory Direct Flooring!”

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Posted 2 years ago

“Ordered a couple samples 1st class service came the next day .unfortunately not what I like good job for samples”

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Posted 2 years ago

“It was fast delivery. Only i wish delivery staff can bring the vinyl roll to my front door.”

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Posted 2 years ago

“Hi, the product is great I love it however quite a few of them are bent for some reason and I cannot use them as they don't sit straight...I have a floor guy down fitting it today and I may need to order some more packs because of the unusable ones.Lovely product otherwise”

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Posted 2 years ago

“Really happy with the service and product. Received my order within a couple of days and the quality of the floor vinyl is fab. Will definitely use this company again.”

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Posted 2 years ago

“Good quality flooring. Very pleasant delivery man”

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Posted 2 years ago

“I found factory direct very helpful when there was a problem with my first vinyl delivery it was sorted straight away”

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Posted 2 years ago

“Fantastic communication and customer service. Product appears great quality, however not yet fitted, although I do feel calmly confident all will be good.”

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Posted 2 years ago

“Delivery was exactly when it should be and the quality is great. Will definitely be ordering from here again when I do other rooms.”

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Posted 2 years ago

“Really easy to deal with and a great price for great quality and delivered as promised”

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Posted 2 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews