Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,655 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 18th September 2024

Elizabeth Oxley

Factory Direct Flooring Ltd 5 star review on 10th June 2024

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Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

232

Anonymous

Anonymous // 01/01/2019

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“Samples were delivered fast.”

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Posted 4 years ago

“Absolutely fantastic service from price to ordering to delivery within 24 hours. Fantastic A1”

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Posted 4 years ago

“Factory sample service was prompt and useful - thank you Factory Direct”

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Posted 4 years ago

“Excellent customer service Highly recommend”

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Posted 4 years ago

“Samples arrived this morning , very quick response Thank You”

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Posted 4 years ago

“Fast and efficient delivery of a sample flooring which was a good size to help me clearly decide that it was not what I was looking for. Will need to look again.”

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Posted 4 years ago

“Quick service”

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Posted 4 years ago

“Fast delivery of samples requested.”

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Posted 4 years ago

“My sample flooring arrived quickly and was excellent quality. Thank you”

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Posted 4 years ago

“I've only ordered a sample of flooring at the moment but when we move to our new home will definitely be ordering from you as its very good quality, modern colour and not bad price compared to diy stores,”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Only requested samples but arrived next day great quality items and hopefully looking to order”

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Posted 4 years ago

“Sample arrived on time, product good quality”

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Posted 4 years ago

“Only ordered a couple of samples so I could check the colour and quality. They arrived very quickly and the quality is good. Unfortunately I had to send for a couple more as I didn't like the colour. All in all.... very pleased.”

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Posted 4 years ago

“I only got samples of flooring, which arrived very quickly,so, prompt delivery.”

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Posted 4 years ago

“We got two samples of vinyl click flooring price is good not sure about colour awaiting more samples will get back to you shortly”

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Posted 4 years ago

“Orded samples on Tuesday delivered Friday brilliant. Quality is fantastic and shall be placing a order pretty soon”

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Posted 4 years ago

“Prompt service but unfortunately the sample was not quite what I was looking for.”

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Posted 4 years ago

“The fact you have to email them to tell them what day you want it delivered, not only that you have to email them AGAIN to confirm delivery. BUT WAIT THERES MORE!!!. You have to tell them if there are any narrow roads from their delivery place to your house!”

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Posted 4 years ago

“Brilliant service and excellent quality of flooring.”

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Posted 4 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,655 reviews