Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

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“Delivered on time and as required”

Helpful Report

Posted 1 year ago

“Quick efficient response to enquiry and provision of a generous sized sample, disappointingly whilst close its colour did not match my ‘fittings’ . I would approach again in future.”

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Posted 1 year ago

“Have a great range of flooring and very competitively priced, plus they often have discount codes. Always available for advice over the phone and although there is a charge for delivery any discount code used will offset this. 48hr delivery is great! - would definitely use them again”

Helpful Report

Posted 1 year ago

“Ordered before very reliable good quality flooring due to order more for new house so much to choose from. Wish they had showroom shop nearer to camarthen in Wales, now to choose flooring for new house. Always helpful when I called to make enquiries.”

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Posted 1 year ago

“Love it Thank you”

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Posted 1 year ago

“Ordered samples first then new flooring which I got pick delivery date to suit me, arranged as arranged looks amazing down will definitely use again”

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Posted 1 year ago

“Dissapointed with the size of the sample which does not reflect the pattern which was the point of asking for a sample”

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Posted 1 year ago

“I have ordered a sample just”

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Posted 1 year ago

“I loved this floor and have bought it repeatedly over 7 years. The first lot was like a flexible rubber and is still on my Airbnb rental and is extremely hard wearing. Over the years it has become more brittle and I have had to replace the last few laid down as they have chipped inbetween joins (in my own hallway- which has been down 3 months!! and in 4 different places in 2 other properties) I would no longer get this as it is too brittle and breaks so easily. Go for a different product as it is more likely to last.”

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Posted 1 year ago

“A good quality engineered floor at a good price. Looks great.”

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Posted 1 year ago

“Good choice good quality quick sevice”

Factory Direct Flooring Ltd 5 star review on 11th March 2023

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Posted 1 year ago

“Reasonable price floor arrived on time but one whole pack damaged to had to be carful on where I I used it looks great in my daughters room but I know it won’t last long”

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Posted 1 year ago

“Good quality flooring for a reasonable price. Quick delivery. Would use again”

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Posted 1 year ago

“Brilliant service, quick delivery and very good quality / value for money”

Factory Direct Flooring Ltd 5 star review on 10th March 2023

Helpful Report

Posted 1 year ago

“Good quality product at a very reasonable cost. Prompt, polite and friendly customer service. Would recommend this company for flooring.”

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Posted 1 year ago

“quick, easy to deal with, very prompt delivery, product as described”

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Posted 1 year ago

“From ordering a sample to delivery of vinyl floor covering all was excellent . Very pleased”

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Posted 1 year ago

“The flooring took so long to arrive, I thought someone was walking it strapped to their back.”

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Posted 1 year ago

“Came next day. I'll definitely be getting some flooring from you soon.”

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Posted 1 year ago

“Outstanding the way the flooring was packaged. Every effort was put into protecting items. The delivery driver was fantastic too.”

Helpful Report

Posted 1 year ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews