Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

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“Good quality wood Looks great good service 👍”

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Posted 2 years ago

“Good size samples and fast delivery. Products appear to be of nice quality.”

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Posted 2 years ago

“Came quickly, delivered straight into the hall. Was delighted with quality and the look is just what I was after.”

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Posted 2 years ago

“Very happy with my purchases from Factory Direct Flooring, being able to split the payments over 3 months was a massive help too.”

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Posted 2 years ago

“Fantastic price and service”

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Posted 2 years ago

“Just got today. Wedding present of my nan.”

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Posted 2 years ago

“Great product, good communication from supplier. Extortionate delivery cost”

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Posted 2 years ago

“Good choice and prices, quick delivery.”

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Posted 2 years ago

“Cushion lay is good quality at a reasonable price”

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Posted 2 years ago

“I ordered quite a few different samples before we could eventually decide what we wanted. Each sample order arrived within a short period with no quibble from F.D.F. After a lot of deliberation we settled on limed oak. Delivery was prompt and now that I have layed the flooring we are very pleased with both the result and the quality of the product.”

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Posted 2 years ago

“Paid for Saturday delivery, and my order was cancelled last minute. So, can rate only delivery, not the flooring. Still, awaiting for refund.”

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Posted 2 years ago

“We are having a new kitchen we ask for a sample of flooring we received it today and the colour and Quality is good”

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Posted 2 years ago

“Good service, the flooring arrived as advised. Once laid the flooring looked beautiful, really rich colours and great quality. Very pleased.”

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Posted 2 years ago

“Good quality product. Arrived on time and well packaged. Thank you”

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Posted 2 years ago

“Fast delivery of our flooring samples”

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Posted 2 years ago

“Excellent Attention from the young man N onthe line very good he helped me also the floor is excellent quality all my visitors have mentioned these. Delivered on time driver ok thank you”

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Posted 2 years ago

“Very good price , refunds and returns are not the best option with this company the product itself is fine and good Just make sure you don’t do any mistake because you will pay a lot for refund”

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Posted 2 years ago

“Flooring poor quality”

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Posted 2 years ago

“Lovely quality laminate flooring, very good price. Quick delivery and great service.”

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Posted 2 years ago

“Beautiful flooring at reasonable price.”

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Posted 2 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews