Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.62

4.6 Rating 9,648 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 10th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 8th June 2024

Sara Lawrence

Factory Direct Flooring Ltd 5 star review on 3rd June 2024

Geoff Lewis

Factory Direct Flooring Ltd 5 star review on 20th February 2024

Jodie

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had some issues with my delivery and factory flooring sorted it out asap with the best customer service you could ask for. The product arrived the next day and I’m very happy with my order. 5 stars!”

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Posted 2 years ago

“Very speedy delivery of my samples Tank you.”

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Posted 2 years ago

“Ordered some samples and they were here in no time!Would want to order from a company like you!”

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Posted 2 years ago

“Samples came very quickly”

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Posted 2 years ago

“This is our third order of this flooring. It is really good quality and easy to install and it looks great.”

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Posted 2 years ago

“Fantastic flooring my whole house is done from Factory Direct Flooring such good Quality”

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Posted 2 years ago

“Great value, high quality vinyl, super quick delivery. Brilliant service”

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Posted 2 years ago

“Loads of options, easy ordering and quick, but not cheap, delivery. Only thing lacking is a trade account facility”

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Posted 2 years ago

“Arrived right on time - not installed yesterday so can't fully review.”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“Not layer yet but looks good quality we will see when we get started decorating at the moment”

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Posted 2 years ago

“The photos of the floor were very accurate and they emailed me to check that I had not ordered something that I didn't need so they actually saved me money when they could have just let me order something I didn't need, excellent service. If I need any more floor I will be using them again.”

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Posted 2 years ago

“Ordered some samples from you they were dispatched to me right away and received next day.”

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Posted 2 years ago

“Asked for samples, arrived next day, can't ask for anything more confidence building!”

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Posted 2 years ago

“No order placed yet, but the experience has been positive so, having received samples quickly. Prices appear very competitive and I expect to be placing an order shortly.”

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Posted 2 years ago

“Very easy to order and delivery was on time”

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Posted 2 years ago

“Excellent product, easy transaction from samples to delivery”

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Posted 2 years ago

“Ordering and delivery were very streamlined. Price was very competitive. Would highly recommend.”

Factory Direct Flooring Ltd 5 star review on 13th October 2022

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Posted 2 years ago

“Loved the design so it’s going in the kitchen.”

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Posted 2 years ago

“Very good service looking for full flooring next”

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Posted 2 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,648 reviews