Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 20,705 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 20,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, good range of products, love they give you some samples to try also!”

Helpful Report

Posted 19 hours ago

“Like the company and the little trial products they send with ordered items.”

Helpful Report

Posted 1 day ago

Hi Janine, Thank you for the lovely review! We're delighted that you enjoy our products and the sample items we include. Your support means so much to us! Best wishes, Face The Future

Posted 1 day ago

“I find I'm buying more an more from Face the Future. I started with skin care - and then was recommended supplements. Now I place an order very few months and find the conveninece, service and choice of products is great.”

Helpful Report

Posted 4 days ago

Hi Frances, Thank you for the lovely review! We're delighted to hear you’re enjoying our skincare and supplements. Your continued support and trust in our service mean so much to us. Best wishes, Face The Future

Posted 1 day ago

“This is my 2nd purchase I'm sure they'll be more with this company”

Helpful Report

Posted 5 days ago

Hi there, Thank you for the fantastic review! We're excited to hear this is your second purchase. Best wishes, Face The Future

Posted 1 day ago

“Fine & good buying experience.”

Helpful Report

Posted 1 week ago

Hi Benson, Thank you for your kind review! We're glad to hear you had a good buying experience. We appreciate your support! Best wishes, Face The Future

Posted 6 days ago

“Great product swiftly delivered and enjoyed my samples”

Helpful Report

Posted 1 week ago

Hi Gail, Thank you for the lovely review! We're so glad to hear you enjoyed the product and the samples. It's great to know that your order was swiftly delivered! Best wishes, Face The Future

Posted 6 days ago

“Excellent service ,prompt delivery and all items within the packaging. However and it is avery big however the excessive packaging was not only unnecessary but incredibly wasteful even though all of cardboard was recyclable I feel that this matter should be addressed.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your thoughtful review! We’re delighted to hear you had a positive experience with our service and delivery. We genuinely value your feedback regarding packaging, and we’ll certainly take your comments into consideration as we strive to improve. Best wishes, Face The Future

Posted 1 week ago

“Good products for a fair price”

Helpful Report

Posted 2 weeks ago

Hi John, Thank you for your positive review! We're happy to hear you found our products to be of good quality at a fair price. Best wishes, Face The Future

Posted 1 week ago

“Love love love the product! Caught them at the right price. Packaging was good, protecting the products.”

Helpful Report

Posted 2 weeks ago

Hi Claudia, Thank you for your wonderful review! We're thrilled to hear that you love the product and that you found it at a great price. We're also glad the packaging met your expectations! Best wishes, Face The Future

Posted 2 weeks ago

“I love the products on face the future and the little mag you get full with insights and picks from the staff which are all very useful! My only niggle is that the reward points are full of caveats meaning you don’t always get to claim back the money if the products you have in your basket aren’t eligible. I haven’t been able to claim anything back for a while now.”

Helpful Report

Posted 2 weeks ago

Hi Rajbir, Thank you for your thoughtful review! We’re delighted that you love our products and find the insights from our magazine useful. We understand your concerns regarding the reward points, and we continuously strive to improve the experience for our customers. The points just cannot be used on anything on offer but they can be redeemed for free gifts. If you need any assistance please contact out customer service team on info@facethefuture.co.uk Best wishes, Face The Future

Posted 2 weeks ago

“Genuine products sold :)”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your lovely review! Best wishes, Face The Future

Posted 2 weeks ago

“Very good website. Delivered quickly and and great product range”

Helpful Report

Posted 3 weeks ago

Hi Helen, Thank you for your great review! We're so pleased to hear that you found our website to be very good and that your order was delivered quickly. We appreciate your feedback on our product range as well! Best wishes, Face The Future

Posted 2 weeks ago

“The Bioderm lip barrier balm is good but unfortunately I cannot say the same for the Sensibio AR cream.I have rosacea and it doesn’t work for me so I wouldn’t recommend it”

Helpful Report

Posted 3 weeks ago

Hi Diane, Thank you for your feedback. We're glad to hear that you liked the Bioderm lip barrier balm. We're sorry to learn that the Sensibio AR cream didn't meet your expectations for your rosacea. Please contact customer service if you would like any advice for your skin. Best wishes, Face The Future

Posted 2 weeks ago

“Great friendly and helpful service”

Helpful Report

Posted 3 weeks ago

Hi June, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our friendly and helpful service. Best wishes, Face The Future

Posted 3 weeks ago

“Good prices, often some decent deals on big brands. Always delivered promptly & nice to receive samples to try too!”

Helpful Report

Posted 3 weeks ago

Hi Emma, Thank you for your great review! We're delighted to hear that you find our prices appealing and appreciate the prompt delivery. It's always our pleasure to include samples for you to try! Best wishes, Face The Future

Posted 3 weeks ago

“I have ordered the serum and everything seemed to be alright but I have seen a video on Instagram that La Roche Possay products have called back due to some Suspicious of leading to cancer. I have stopped using them until I have more information.”

Helpful Report

Posted 4 weeks ago

Hi Doina, Thank you for your review and for bringing up your concerns. If you have any questions or need assistance, please feel free to reach out to us on shop@facethefuture.co.uk Best wishes, Face The Future

Posted 3 weeks ago

“Nice selection of products”

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Posted 4 weeks ago

Hi Elena, Thank you for your kind words! We’re delighted to hear you appreciate our selection of products. Your feedback means a lot to us. Best wishes, Face The Future

Posted 4 weeks ago

“I’ve been a customer of Face the Future for several years and always been very happy with the products and customer service. My most recent purchase included a mystery bag at £28.00. Unfortunately, this contained items that were disappointing and of no use to me. I believed from the marketing the items would be skincare only.”

Helpful Report

Posted 1 month ago

Hi Jayney, Thank you for taking the time to leave your review. We're glad to hear you've been happy with our products and customer service over the years. We’re sorry to learn that the mystery bag didn't meet your expectations and contained items that weren't suitable for you. Your feedback is important to us, and we'll certainly take it into consideration for future offerings. If you have any further questions or concerns, please feel free to reach out to us directly. Best wishes, Face The Future

Posted 1 month ago

“Good product. As advertised and delivered promptly.”

Helpful Report

Posted 1 month ago

Hi Cal, Thank you for your positive review! We're glad to hear that you found our product as advertised and that it was delivered promptly. Best wishes, Face The Future

Posted 1 month ago

“Delivered in good time, and products ordered were good. My order came with free gifts but unfortunately one the items leaked and wanted a replacement which they were unable to offer. I think if free gifts are going to be sent to try out they need to ensure that they are not damaged so we can make good use of the products for future purchases.”

Helpful Report

Posted 1 month ago

Hi Fauzia, Thank you for your thoughtful review! We're glad to hear that your order arrived on time and that you liked the products. We're sorry to learn about the issue with the free gift and appreciate your feedback. We'll certainly take your comments into account to enhance our service in the future. Best wishes, Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 20,705 reviews