Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 20,718 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 20,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was unable to use the discount code as it said it was invalid .. tried several times”

Helpful Report

Posted 5 months ago

Hi Linda, Sorry to hear this, If you have any issues please email us at shop@facethefuture.co.uk. Kind regards, Face the Future

Posted 4 months ago

“Really happy with my Jan Marini 5 step kit! My skin feels amazing! Apart from a few issues trying to order on the website & being unable to add products to my cart, I was able to order easily via the app”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 5 months ago

“Efficient and prompt. Thank you.”

Helpful Report

Posted 5 months ago

💜

Posted 5 months ago

“Have just started using this product and am yet to see the results. Am positive it will improve my skin tone”

Helpful Report

Posted 5 months ago

💜

Posted 5 months ago

“Loved my box, recommend to my sister she ordered it straight away. One of my product jar wasn’t full, it looked as though a big air bubble had stopped the product from filling and was only half full. Told fff but I was told it doesn’t happen! Ok but it did. Hence the 4 not 5 stars. The box was still nice quality products that I am keen to try.”

Helpful Report

Posted 5 months ago

“Good service and good product. Thanks”

Helpful Report

Posted 5 months ago

💜

Posted 5 months ago

“Fast and efficient service - good product”

Helpful Report

Posted 5 months ago

💜

Posted 5 months ago

“Excellent service n on time.”

Helpful Report

Posted 5 months ago

Hi Etsgenet, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 5 months ago

“I'm pleased with my products but disappointed with the time scale for delivery 🚚”

Helpful Report

Posted 5 months ago

Hi there, We’re so glad to hear that you’re enjoying your products! 💜 Kind regards, Face the Future

Posted 5 months ago

“As always - an excellent service !”

Helpful Report

Posted 5 months ago

Hi Thank you for your 5 ⭐️ review! Kind regards, Face the Future

Posted 5 months ago

“My wife uses this product and is very happy with it. Good price, good quality product, quick shipping.”

Helpful Report

Posted 5 months ago

Hi Tim, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 5 months ago

“Usually order online which is generally quick and easy to do. Had a problem with the site not accepting discount code and had to call to complete the order. Staff were friendly and helpful.”

Helpful Report

Posted 5 months ago

Hi Susan, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 5 months ago

“I love Face the future products! I have been shopping with you for a long time. I am disapointed that the discounts you offer are not clearer. They so often don't apply to alot of the products. I think excluded products should be much clearer. I donated to recive a 20% discount code which didn't apply to anything I was buying. While I am happy to donate to charity (I recently did a charity spin athon that raised £85 of a total £1600 for Breast cancer) I feel the exclusions be more prominent in the advertising of the offers before people go ahead with transactions. I will however always recomend Face the future. I will just be more mindful of apprent offers.”

Helpful Report

Posted 6 months ago

Hi Sue, Thank you for your review. Apologies you had an issue with the discount code. Discount codes cannot be used on products that are already on offer or that are listed in our terms and conditions but the discount code can be saved to use on a future purchase. Kind regards, Face the Future

Posted 5 months ago

“I am very pleased with my recent products that I purchased. I was so glad to find a Company that produced Environ, which I have been using for a long time. I will continue with Face the Future.”

Helpful Report

Posted 6 months ago

Hi Patricia, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 6 months ago

“I haven’t actually used the product yet , so I can’t comment on it.”

Helpful Report

Posted 6 months ago

Hi Elizabeth, Thank you for your review. Kind regards, Face the Future

Posted 6 months ago

“The item arrived in a torn envelope. The postman took a picture of it. The tube was squished out of its box and floating inside the envelope. I don't know if it was still full or partly used. Didn't look attractive. Must improve on the delivery wrapping.”

Helpful Report

Posted 6 months ago

Hi Irene, We’re so sorry to hear that you are disappointed with the experience you have had with ourselves at Face the Future. We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 6 months ago

“Look good, I haven't started using it yet.”

Helpful Report

Posted 6 months ago

💜

Posted 6 months ago

“Very generous discount and easy to order with very quick delivery thank you”

Helpful Report

Posted 6 months ago

Hi Hilary, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 6 months ago

“I remove one star because it is upsetting not to receive one only sample of IS Clinical after buying three expensive products from the brand. Apart from this, very good service and price.”

Helpful Report

Posted 6 months ago

Hi Marta, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 6 months ago

“The products arrived very quickly”

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Posted 6 months ago

Hi Michelly Thank you for your 5 ⭐️ review! Kind regards, Face the Future

Posted 6 months ago

Face The Future is rated 4.8 based on 20,718 reviews