Ezee-Fix Reviews

4.7 Rating 2,819 Reviews

94 %

of reviewers recommend Ezee-Fix

Company Reviews

Metrics

4.7

Based on 2,819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Ezee-Fix 5 star review on 10th July 2023

Anonymous

Anonymous // 01/01/2019

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“The part was exactly what was required and at a very good price. Delivery was quick, overall very pleased with the service and will definately use again for spare parts.”

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Posted 8 months ago

“brilliant as expected”

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Posted 8 months ago

“great place to shop for parts and always comes super quick, fab survice thank you”

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Posted 8 months ago

“Great Service, Fast Dispatch, Good Communication, A +++++”

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Posted 8 months ago

“I have tried to contact for a refund 3 times by email and phone and no response. Absolute joke of a company.”

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Posted 8 months ago

Dear Customer, Thank you for sharing your feedback with us. We're truly sorry to hear about the challenges you've faced in reaching us for a refund. Ensuring customer satisfaction is our utmost priority, and we deeply regret any inconvenience caused. We take pride in our dedicated customer service team, which includes 10 individuals manning our phone lines to assist customers promptly. Additionally, we cater to a vast clientele comprising hundreds of trade customers and shop owners, making it our priority to address their concerns efficiently. Upon reviewing our records and the email provided on our website, we couldn't locate any correspondence from you. However, we're committed to resolving this matter swiftly. Could you please verify the email address you used to contact us? We want to ensure that we address your concerns promptly and provide the assistance you require. It's crucial to us that each customer receives the attention and support they deserve. We appreciate your patience and understanding as we work to rectify this situation. Please feel free to reach out to us directly at customer service email: office@ezee-fix.co.uk or via phone at phone number: +44(0) 28 9581 1217. We're here to assist you and ensure your experience with us is nothing short of excellent.

Posted 8 months ago

“Great service, thanks”

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Posted 8 months ago

“Ezee-Fix were great to deal with, their website was easy to navigate and my order was dispatched straight away. Thankyou!”

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Posted 8 months ago

“Excellent value for money!”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“Good company Excellent service! No problems Item well packaged! Have not opened as for Birthday gift 8th Alril So hopefully in perfect condition”

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Posted 8 months ago

“Prompt service, competitive price”

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Posted 8 months ago

“Excellent”

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Posted 8 months ago

“The item required was advertised on the website and purchased. However, a different item was received and when I phoned to query this, the representative was abrupt and not what I would consider helpful. It was, that’s all we have, take it or leave it and get your money back. I didn’t want my money, I needed the part advertised on their website.”

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Posted 8 months ago

“Fast delivery and great product”

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Posted 8 months ago

“I have ordered front washing machine door handle came exactly the same. Very happy.”

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Posted 8 months ago

“Correct product sent , fast delivery”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Ordering process was easy, especially for a senior citizen, and my order was received within a couple of days. Great service, thanks Ezee-Fix 😊”

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Posted 9 months ago

“I needed a spare part and found it at the usual big name online sellers, I also found it at Ezee-Fix where it was cheaper. I had never heard of Ezee-Fix before but I am glad I found them, not only was my spare part cheaper but it arrived within 48 hours. Excellent service, I would recommend to others and will bookmark them as my place to go in the future.”

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Posted 9 months ago

“Paid for the item never received it. I asked for an update on the delivery and 3 days later still no response”

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Posted 9 months ago

Ezee-Fix is rated 4.7 based on 2,819 reviews