Eye Academy Reviews

Name: Eye Academy
Address: Eye Academy, Ryehurst Barn, Ryehurst Lane, Binfield, Bracknell Forest
Rating: 4.74

4.7 Rating 718 Reviews

94 %

of reviewers recommend Eye Academy

Company Reviews

Metrics

Info

4.7

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Eye Academy:

Style. Expertise. Care. Health.
You may assume all opticians are the same, and most are, but we are very different.

At Eye Academy, we are renowned for our clinical knowledge and luxury eyewear. We offer a range of appointments from a basic eye examination to specialised examinations that we individually tailor to your specific needs. New patients are often blown away by the thoroughness of the eye examination, the quality of vision we can help them achieve, the beautiful practice and the friendly welcome.

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help@eyeacademy.com

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Eye Academy 5 star review on 7th August 2019

Mr H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer for many years and always receive excellent advise and service”

Helpful Report

(Ellis & Thompson Cobham) -

“I have been using Ellis & Thompson for about 30 years. Enough said.”

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(Ellis & Thompson Cobham) -

“Staff extremely helpful - never too much trouble to answer or deal with any queries.”

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(Ellis & Thompson Cobham) -

“Quite simply I owe my career to Ellis and Thompson”

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(Ellis & Thompson Cobham) -

“I found the shop customer service agent in the shop most helpful And polite. I had almost given up finding an optician to repair my Polo Ralph Lauren Glasses. £49 seemed exspensive but cheaper than new frames etc”

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(Eye Academy Guildford) -

“I had a thorough eye test and purchased expensive glasses but am still having problems with my vision. I called and made a follow-up appointment but when it came to the appointment time I was told no appointment was made. Have used Eye Academy Windsor for many years and feel very let down. Poor service.”

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(Eye Academy Windsor) -

“Absolutely fantastic over the 30 years I was a patient. I've only left as we've moved too far away for staying on their books to be viable.”

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(Ellis & Thompson Cobham) -

“I feel the costs have gone up and up whilst I’m not sure the standards have to be honest. I used to like going there because I felt they went out of their way to offer good service, it now feels a little bit like a ‘sales’ place”

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(Ellis & Thompson Cobham) -

“Used ET for years and they have always been great and saved my eyesight when they found a detached retina years back .”

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(Ellis & Thompson Cobham) -

“Excellent choice and service.”

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(Eye Academy Windsor) -

“Excellent personalised customer care.”

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“Professional and polite described what I wanted and got what I wanted”

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(Ellis & Thompson Cobham) -

“Great service”

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(Eye Academy Windsor) -

“very friendly and good staff”

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(Eye Academy Guildford) -

“Good friendly service”

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(Eye Academy Windsor) -

“Really helpful and friendly. I felt really confident taking their advice. Really happy with my two pairs of glasses.”

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“not this time”

Helpful Report

“test facilities and feedback very professional. Good choice of frames, discussed different types of lenses suitable for me. Prices getting expensive and is the only reason I may consider another supplier.”