Eye Academy Reviews

Name: Eye Academy
Address: Eye Academy, Ryehurst Barn, Ryehurst Lane, Binfield, Bracknell Forest
Rating: 4.74

4.7 Rating 718 Reviews

94 %

of reviewers recommend Eye Academy

Company Reviews

Metrics

Info

4.7

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Eye Academy:

Style. Expertise. Care. Health.
You may assume all opticians are the same, and most are, but we are very different.

At Eye Academy, we are renowned for our clinical knowledge and luxury eyewear. We offer a range of appointments from a basic eye examination to specialised examinations that we individually tailor to your specific needs. New patients are often blown away by the thoroughness of the eye examination, the quality of vision we can help them achieve, the beautiful practice and the friendly welcome.

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Email:

help@eyeacademy.com

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Eye Academy 5 star review on 7th August 2019

Mr H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is excellent. The people are professional, friendly and will make sure that you are happy with your glasses and will do what every it takes to make sure that this happens. Have recommend the Eye Academy and will continue to do so!”

Helpful Report

(Ellis & Thompson Cobham) -

“professional side excellent just the usual longish wait”

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(Ellis & Thompson Cobham) -

“Whilst I have to say that I miss both Ann and Eddie I was pleased with my experience of the 'new ' team. I was made to feel welcome even after several visits in order to make my new glasses comfortable.”

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(Peepers Opticians Banbury) -

“This branch has a very friendly efficient team that go above and beyond to provide a personal service to their customers”

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(Ellis & Thompson Cobham) -

“Jo the manager was brilliant, helpful, positive, and gave me good advice, and which I was able to make an informed decision, also I would like to say her team were very professional which is reassuring to see”

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(Peepers Opticians Banbury) -

“I was asking the receptionist for my replacement lenses when she was interrupted by one of the optometrists to serve customers whom he had just brought to the reception area. She immediately helped them without giving me another look until they had left the shop. The other customers were apparently a Lord and Lady.”

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(Ellis & Thompson Cobham) -

“It’s what Peepers Has always been - a family friendly place”

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(Peepers Opticians Banbury) -

“When ordering my second pair of lenses it felt rushed and was finished with a phone consultation. Hence full discussion on varifocals and periferal view never happened and I'm left with glasses not fully doing what I wanted. I can't afford to get them altered so using to best ability I can.”

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(Peepers Opticians Banbury) -

“..........”

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(Ellis & Thompson Cobham) -

“Outstanding customer service! We were looking for glasses for my 2year old son and they dealt with him SO well- such a positive experience for him which means a lot especially given these are his first glasses. The glasses were made up super quickly. We could not have been happier with the service. Thank you.”

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(Eye Academy Guildford) -

“Excellent after care”

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(Ellis & Thompson Cobham) -

“Thorough test. Useful sight improvement from good looking spectacles. Pleasant staff.”

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(Peepers Opticians Banbury) -

“Excellent. Very efficient and I was kept well-informed at al ltimes.”

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(Peepers Opticians Banbury) -

“Fantastic service, great team. - I have been going to the Cobham Branch for years and I love seeing the same great faces there all who know me, my family and look after us really well.”

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(Ellis & Thompson Cobham) -

“Having needed an urgent consultation, Eye Academy was the only place I could find an optician. Service was excellent, very thorough and well explained”

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(Eye Academy Guildford) -

“Excellent service”

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(Eye Academy Windsor) -

“Excellent service, love my new specs”

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(Underwood Eyecare Ferndown) -

“Very efficient, good service”

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(Ellis & Thompson Cobham) -

“Always a pleasure to visit Eye Acadamy in Windsor. Great store and very friendly and helpful staff. And most importantly the best eye test around.”

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(Eye Academy Windsor) -

“I found the whole optical experience very professional. I was made very welcome. Rebecca Smith (Dispensing Associate). Is a great asset to the business. She has first-class customer service skills and is very product knowledgeable.”

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(Eye Academy Windsor) -

Eye Academy is rated 4.7 based on 718 reviews