Eye Academy Reviews

Name: Eye Academy
Address: Eye Academy, Ryehurst Barn, Ryehurst Lane, Binfield, Bracknell Forest
Rating: 4.74

4.7 Rating 718 Reviews

94 %

of reviewers recommend Eye Academy

Company Reviews

Metrics

Info

4.7

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Eye Academy:

Style. Expertise. Care. Health.
You may assume all opticians are the same, and most are, but we are very different.

At Eye Academy, we are renowned for our clinical knowledge and luxury eyewear. We offer a range of appointments from a basic eye examination to specialised examinations that we individually tailor to your specific needs. New patients are often blown away by the thoroughness of the eye examination, the quality of vision we can help them achieve, the beautiful practice and the friendly welcome.

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help@eyeacademy.com

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Eye Academy 5 star review on 7th August 2019

Mr H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The last 2 times I have ordered my contact lenses I have had a problem. First time they went to the shop instead of my home and the second time I only got half my order, I never receive voucher copies of my payments.”

Helpful Report

(Ellis & Thompson Cobham) -

“This was my first visit to Eye Academy having used my previous optician for many years. The experience was highly professional from start to finish. The eye examination was highly detailed and extremely well done. Kevin who advised me on my choice of frames and lenses was absolutely fantastic and highly knowledgable. On collection of my new glasses, Kevin once again was faultless. The choice of frames is the best in the area and the lenses the best quality by far.”

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(Eye Academy Windsor) -

“I received very good service and I am very pleased with my glasses.”

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(Eye Academy Windsor) -

“Have been going to Ellis and Thompson for over 10 years, the staff is very helpful and the assortment is great.”

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(Ellis & Thompson Cobham) -

“Felt I was in good hands. They took great care when reviewing my existing eye condition.”

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(Ellis & Thompson Cobham) -

“Always helpful and attentive. They look after my eyes very well. A little pricey for some things perhaps but independent shops cant be as competitive as online/chains. One supports them and get back exemplary service with attention to detail.”

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(Ellis & Thompson Cobham) -

“I have been coming to you for many years with my husband, to see Brian and we cant fault him we trust and have confidence in him.”

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(Ellis & Thompson Cobham) -

“Very friendly & helpful, nothing is too much trouble & you never feel rushed. Excellent range of frames although not cheap but the service makes up for it! They were wonderful with my elderly disabled mother. All the latest equipment for checking your eyes, photos of the retina & visual field test etc. Everything you need & excellent referral knowledge if you do need to see a specialist. Been going here for over 15 years and now part of Eye Academy, but the personal touch it still there. Highly recommend.”

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(Ellis & Thompson Cobham) -

“I have been coming to you for several years and Mark looks after me. All the staff are extremely friendly and the service is outstanding. I'm afraid you're stuck with me !”

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(Ellis & Thompson Cobham) -

“Always helpful and efficient. Helpful, knowledgeable staff.”

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(Ellis & Thompson Cobham) -

“Very good service and friendly staff.”

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(Ellis & Thompson Cobham) -

“Appointment met on time. Excellent friendly service. Great selection of frames and glasses arrived in very short time. Were very helpful with fitting and making them feel comfortable. Great value !!”

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(Underwood Eyecare Ferndown) -

“Lovely accommodating staff who were also very good fun”

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(Ellis & Thompson Cobham) -

“Thank you.”

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(Ellis & Thompson Cobham) -

“Very friendly and knowledgeable staff. Knew their products well and used state-of-the-art equipment to ensure comfort and optimum correction.”

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(Eye Academy Guildford) -

“Courteous and friendly service”

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(Ellis & Thompson Cobham) -

“Just purchased Vinylize optical Roy Glasses with Nikon 50% tint. Couldn’t be happier, really excellent service advice & guidance. GreT team in Guildford. Mike H”

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(Eye Academy Guildford) -

“Very friendly and professional. Great quality of products and service”

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(Ellis & Thompson Cobham) -

“Great selection and good service both before and afterwards. Everyone is very professional”

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(Ellis & Thompson Cobham) -

“Excellent attention to detail and given a thorough check.”

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(Eye Academy Windsor) -

Eye Academy is rated 4.7 based on 718 reviews