Eye Academy Reviews

Name: Eye Academy
Address: Eye Academy, Ryehurst Barn, Ryehurst Lane, Binfield, Bracknell Forest
Rating: 4.74

4.7 Rating 718 Reviews

94 %

of reviewers recommend Eye Academy

Company Reviews

Metrics

Info

4.7

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Eye Academy:

Style. Expertise. Care. Health.
You may assume all opticians are the same, and most are, but we are very different.

At Eye Academy, we are renowned for our clinical knowledge and luxury eyewear. We offer a range of appointments from a basic eye examination to specialised examinations that we individually tailor to your specific needs. New patients are often blown away by the thoroughness of the eye examination, the quality of vision we can help them achieve, the beautiful practice and the friendly welcome.

Visit Website

Email:

help@eyeacademy.com

Write Your review

Tell us how Eye Academy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Eye Academy 5 star review on 7th August 2019

Mr H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service with adequate time allocated to customers. Selection of nice frames that one does not always see in the chain branches. Spectacles on the expensive side and customers must decide how much extra they are willing to pay and whether this is value for money. This decision is becoming more marginal. "Goody bags" are less attractive than under the previous management. Customers are now asked to pay when ordering and not on collection which was the system before transfer of ownership.”

Helpful Report

(Peepers Opticians Banbury) -

“Continuity, personal approach, up to date equipment (as far as I can judge) and an attractive range of spectacles.”

Helpful Report

(Peepers Opticians Banbury) -

“The staff are always very friendly and helpful. And keep me informed of all my options”

Helpful Report

(Underwood Eyecare Ferndown) -

“Good service felt valued as a customer. Reception were very pleasant and would recommend Eyeacademy”

Helpful Report

(Underwood Eyecare Ferndown) -

“Easy to organise an appointment , and all the staff were friendly and helpful”

Helpful Report

(Underwood Eyecare Ferndown) -

“New staff for me but very helpful and attention to detail excellent.”

Helpful Report

(Underwood Eyecare Ferndown) -

“A consistently positive and prevailing team spirit is ever present in the Windsor practice. Infinite attention to detail is the core of the professional experience”

Helpful Report

(Eye Academy Windsor) -

“The staff make you feel welcome and at ease and each process is clearly explained. It's also really helpful to have advice and a knowledgable view when choosing new frames!”

Helpful Report

(Peepers Opticians Banbury) -

“I have been coming to Peepers for years now and the staff are always very friendly and helpful.”

Helpful Report

(Peepers Opticians Banbury) -

“Always a pleasure to visit this opticians, not only for the vast choice of frames but for the thorough testing & advice, I definitely recommend having plugs for dry eyes!!!”

Helpful Report

(Eye Academy Windsor) -

“Great service very professional advice”

Helpful Report

(Eye Academy Windsor) -

“I travel to Guildford to have my eyes tested at The Eye Academy as they are very thorough and professional. The staff are welcoming and give the personal attention that makes me feel confident that I am receiving the best possible advice and results.”

Helpful Report

(Eye Academy Guildford) -

“Excellent friendly service, thanks.”

Helpful Report

(Peepers Opticians Banbury) -

“A very thorough exam, and friendly people”

Helpful Report

(Peepers Opticians Banbury) -

“I went for an eye test at Eye Academy Guildford and it was a great experience. The staff are attentive and polite and the eye test with Chloe was very thorough. David and his team are helpful but not pushy. I like supporting a smaller independent optician on the high street and highly recommend this company.”

Helpful Report

(Eye Academy Guildford) -

“Very efficient and welcoming staff”

Helpful Report

(Eye Academy Guildford) -

“Chloe was charming and her examination of my eyes extremely thorough and I had confidence in her. David was also very charming and helpful.”

Helpful Report

(Eye Academy Guildford) -

“Great knowledge, very helpful and a specialist in eyes. More than most other eye testing outlets. Would highly recommend.”

Helpful Report

(Eye Academy Guildford) -

“All staff helpful, friendly and professional. Optician extremely professional, knowledgeable and explained all aspects of eye exam. Felt complete confidence in her analysis and recommendations.”

Helpful Report

(Eye Academy Guildford) -

“Professional no other word can describe them.”

Helpful Report

(Peepers Opticians Banbury) -

Eye Academy is rated 4.7 based on 718 reviews