Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

“I was absolutely skeptical because I had to pay an additional for the premium services (since my phone was still in contract with T-Mobile under a payment plan). However they negotiated a lower pay off rate for me AND unlocked my phone 4 days earlier than I expected. I would absolutely recommend and use Express Unlocks again any day!!”

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Posted 4 months ago

Hi Stephenie, Thank you so much for sharing your experience with Express Unlocks! I'm thrilled to hear that your iPhone 13 Pro was unlocked successfully and even ahead of schedule. It's great to know that our team was able to negotiate a lower payoff rate for you. We always strive to provide the best service possible and make the unlocking process as smooth as we can for our customers. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your unlocked iPhone! Best wishes, Charlotte

Posted 4 months ago

“I searched to have an old phone unlocked from EE so that my daughter could make use. I couldn't believe how quick and easy it was with expressunlocks - I guess the clue is in the name! Phone unlocked and up and running within 30 minutes of starting the process. Brilliant!”

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Posted 4 months ago

Hi Lorna Gilligan, Thank you so much for sharing your positive experience with us! We are thrilled to hear that the unlocking process for your Samsung Galaxy S9 was quick and seamless. If you need any further assistance or have other devices to unlock in the future, we’re here to help. Enjoy the unlocked phone and have a wonderful day! Best regards, Charlotte

Posted 4 months ago

“Very good got my phone sorted in no time”

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Posted 4 months ago

Thank you for the positive feedback, Mr. Pensom! We're delighted to hear that your Samsung Galaxy S9+ is now unlocked and functioning well. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your unlocked phone!

Posted 4 months ago

“Although all correspondence was auto-generated (so no comeback possible to the actual 'person' dealing with my request), the stages through which an, admittedly, complex unlocking procedure was required were adequately explained in an understandable manner and a satisfactory resolution acheived.”

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Posted 4 months ago

Hello Mr. Dabrowski, Thank you for sharing your feedback. I'm pleased to inform you that the unlocking process for your Nokia Lumia 735 from Vodafone UK has been completed successfully! 🥳 You should have received an email with instructions and your unlock code. Here it is again for your convenience: 67724588941119238926. Please follow the steps provided in the email to finish the unlocking process on your device. Regarding the payments, you paid £11.99 for the Eligibility Check and £26 for the Standard Unlock service. These costs are clearly outlined on the checkout page prior to purchase to ensure transparency. If there's anything more you need or if you have any other questions, feel free to ask. We hope you enjoy your newly unlocked phone! Best regards, Charlotte

Posted 4 months ago

“They did an excellent job. I am very satisfied.”

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Posted 4 months ago

Hi Joshua, Thank you so much for your kind words! We're thrilled to hear that you're very satisfied with our service. It's always our goal to provide an excellent experience for our customers. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Enjoy your unlocked iPhone 15 Pro Max! Best regards, Charlotte

Posted 4 months ago

“Charged £11 for eligibility fee then they wanted another £26 to unlock. I refused to pay anymore and they unlocked my phone. EE informed me they would've unlocked my phone free of charge.”

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Posted 4 months ago

Hi Stephen, Thank you for reaching out and for your feedback. I understand that you're concerned about the fees. We clearly outline on our checkout page that an Eligibility Check is required first, followed by an Unlocking Payment if eligible. It seems you've successfully had your iPhone XR unlocked with us, which is fantastic news. Regarding EE, sometimes network providers do offer unlocking services, but our service is designed to provide a quick and convenient unlocking option. I'm glad we could complete your unlock, and I hope you’re enjoying your unlocked phone now. If you have any other questions or need further assistance, please let me know! Best, Charlotte

Posted 4 months ago

“I used this service for a Samsung note 10 it was completely locked and my daughter could not use it. The price was £40 and it did take a while for this to be unlocked due to Ee not wanting to help. They went to Samsung instead to get the codes which was successful I am so happy and glad it was able to be unlocked. Thank you Naomi”

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Posted 4 months ago

Hi Naomi, Thank you for your feedback! I'm thrilled to hear that your Samsung Galaxy Note 10 is now unlocked and your daughter can use it. We always strive to ensure successful unlocking, even if it means taking additional steps like going to Samsung for the codes. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your unlocked phone! Best regards, Charlotte

Posted 4 months ago

“After searching the internet I came across expressunlocks.com and choose to use them it was so simple a couple of clicks and I was set up”

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Posted 4 months ago

Hello Sherman, Thank you for leaving your review! We're glad to hear that you found our process straightforward and easy to use. I noticed that your order status is "Unlock Complete," which means your iPhone 15 Pro should now be successfully unlocked from Vodafone UK. You've already made the payments for the Eligibility Check (£11.99) and the Standard Unlock (£26). All costs were outlined upfront during the checkout process on our website. If you have any concerns or encounter any issues with your unlocked phone, please don't hesitate to reach out to us. We're here to ensure you have a positive experience with our service. Best regards, Charlotte

Posted 4 months ago

“This is the best decision I have ever made, being a busy and working mum, I haven't got time to take my phone to the store to unlock but as I was checking online, I saw expressunlocks.com saw the reviews and said to myself why not try it as it was convenient. So I started the process and my phone is unlock now. I am so glad”

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Posted 4 months ago

Hi Titilayo Adekoya, Thank you so much for sharing your positive experience! As a busy working mum, it's wonderful to hear how convenient our service has been for you. We're thrilled that your Galaxy S22 Ultra 5G is now unlocked! If you have any further questions or need any assistance, please don't hesitate to reach out. Enjoy the freedom of your unlocked phone! Warm regards, Charlotte

Posted 4 months ago

“Very happy with how quick this happened for a total of £38. There is an eligibility fee first (£11.99) to check if your phone can perform an unlock and then a purchase fee to carry out the unlock (£26). I had a querey about the product and the custoer service team got back to me very quick and they were very polite and helpful It took less than 5 mins with a good wifi connection. 10/10 would reccomend.”

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Posted 4 months ago

Hi Garry Wright, Thank you so much for your positive review! We’re thrilled to hear that our service was quick and that our customer support team was able to assist you promptly and politely. It's great to know you found the process smooth and efficient. If you have any more questions or need further assistance, feel free to reach out. We’re always here to help! Best regards, Charlotte

Posted 4 months ago

“I was very skeptical at first, I'm in Canada so it was about 100$ to get the unlock. While it took longer than expected, the support team was responsive and followed up with me during the whole process. I finally got my unlock code which worked immediately so all in all, while on the expensive side, I am very satisfied with the service expressunlocks provided. Will use again if I ever need to unlock another phone!”

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Posted 4 months ago

Hi Maxime Bessette, Thank you so much for sharing your experience! We're thrilled to hear that our support team was responsive and kept you updated throughout the process. It's fantastic to know that your unlock code worked immediately and that you're satisfied with the service. We understand that the cost might seem high, but we're committed to providing a reliable and efficient unlocking service. Should you need to unlock another phone in the future, we'll be here to assist you. Thanks again for choosing expressunlocks.com! Best, Charlotte

Posted 4 months ago

Hi - because your handset wasn't locked to a carrier we had to get your code from Samsung which was relatively expensive and also a bit slower than normal. Thank-you for your understanding and persevering with the process!

Posted 4 months ago

“Good service”

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Posted 4 months ago

“Excellent service very easy to use and the code was sent in less than 1 hour I would highly recommend using this service its so simple and straightforward to use”

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Posted 4 months ago

Hi Erin, Thank you so much for your wonderful review! I'm thrilled to hear you had a positive and efficient experience with our service. We strive to make the unlocking process as seamless as possible for our customers. If you need any further assistance or have any other devices you wish to unlock, please don't hesitate to reach out. Thanks for recommending us! Best regards, Charlotte

Posted 4 months ago

“Great service:) my phone has been unlocked within 10 min. I am so happy with sorting my phone so quick”

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Posted 4 months ago

Hi Ewelina, We're thrilled to hear you had a great experience and that your iPhone 11 was unlocked so quickly! Your satisfaction is our top priority, and it's fantastic to know we could assist you effectively. If you have any more questions or need further assistance in the future, don't hesitate to reach out! Best regards, Charlotte

Posted 4 months ago

“Fantastic service Kept us up to speed with emails Really pleased with the service”

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Posted 4 months ago

Hi Jennie, Thank you so much for your wonderful feedback! I'm thrilled to hear that you were pleased with our service and found our communication effective. It's great to know we could provide you with a positive experience! If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Best wishes, Charlotte

Posted 4 months ago

“Unlocked my phone with no hassle and in a matter of minutes. Very speedy service would recommend.”

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Posted 4 months ago

Hi Darrell, Thank you so much for your positive feedback! We're thrilled to hear that you had a hassle-free and speedy experience with unlocking your iPhone 11 from EE UK through our service. Your recommendation means a lot to us. If you have any further questions or need any assistance in the future, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte

Posted 4 months ago

“Very good service, very fast, efficient and the website was so simple to use! Made it very clear to unlock phone and go through the process! Would highly recommend.”

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Posted 4 months ago

Hi James, Thank you so much for your fantastic feedback! We're thrilled to hear that you had a positive experience with our service. We're committed to making the unlocking process as smooth and straightforward as possible, so it's great to know we hit the mark for you. If you have any other phones needing unlocking or any questions in the future, feel free to reach out. Thank you for recommending us, and have a wonderful day! Kind regards, Charlotte

Posted 4 months ago

“Quick and Easy to do thank you”

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Posted 4 months ago

Hi Sarah, Thank you for your feedback! I'm glad to hear the process was quick and easy for you. According to our records, your iPhone 12 Mini from Vodafone UK has been successfully unlocked. Regarding the multiple payments: the £11.99 you paid was for the Eligibility Check, and the £26 was for the Standard Unlock. All costs are clearly outlined on the checkout page before purchase to ensure transparency. Keep your unlocked device and experience the freedom of choice for network providers. If you have any questions or need further assistance, we are here to help! Best regards, Charlotte

Posted 4 months ago

“They did not unlock my phone network as i it was second I bought from someone and that time I didn’t knew the the sim thing is blocked or I don’t know what but someone told me to use expressunlock i tried and I miserably failed i paid 100 pound when i ask for money back they dont reply and they done nothing plz dont look at 5 star review”

Helpful Report

Posted 4 months ago

Hi Mohit, I'm really sorry to hear about your frustration. Based on what you've shared, it sounds like your iPhone might have been blacklisted, blocked, or had existing issues that prevented the unlock from being completed successfully. As stated in our Terms and Conditions and Refund Policy, we are unable to provide refunds if the phone is blocked or blacklisted. Here is an excerpt: "7.1 Guarantee does not apply where handset appears to be BLACKLISTED or in iCLOUD LOST mode or Blocked by Apple (Handsets are blacklisted if reported lost, stolen or abused)." While I understand this is not the outcome you hoped for, the unlock process incurs costs that are non-refundable in these scenarios. If you have any further questions or if there's anything else you'd like to clarify, please feel free to ask. Best regards, Charlotte

Posted 4 months ago

“My second time using this service two thumbs up 👍 thanks”

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Posted 4 months ago

Hi Hector, Thank you so much for the positive feedback! I'm glad to hear you had a great experience with us again. 🌟 If you have any other questions or need further assistance, please don't hesitate to reach out. Enjoy your fully unlocked iPhone XS Max! Best regards, Charlotte

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews