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expressunlocks.com Reviews

4.6 Rating 1,802 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 1,802 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
Anonymous
Anonymous  // 01/01/2019
My phone was unlocked in 9 minutes!
Helpful Report
Posted 2 months ago
Very quick and easy service, didn't think it would be possible to unlock a phone from a US provider but it was actually really simple. Initially it said it would take 4 days but it was done in less than 12 hours. Saved me a trip into town or having to buy a new phone. Would definitely recommend and use them again.
Helpful Report
Posted 2 months ago
Hi Fay, Thank you so much for your positive review! We’re thrilled to hear that unlocking your iPhone 7 was a quick and easy experience for you. It's our goal to make the process as smooth as possible, and we're glad we could save you a trip into town. If you need our services again in the future, don’t hesitate to reach out. We appreciate your recommendation and look forward to helping you with any future unlocks! Best, Charlotte
Posted 2 months ago
What can I say; excellent service, updates all the way, unlock completed within 2 days, very pleased, would recommend!
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Posted 2 months ago
Hi J Woodhouse, Thank you so much for your wonderful feedback! We're thrilled to hear that your unlock was completed so quickly and that you appreciated our updates. Your recommendation means a lot to us! If you need any further assistance or have any questions in the future, don't hesitate to reach out. Enjoy your unlocked iPhone 7! Best regards, Charlotte
Posted 2 months ago
highly recomended sceptic at first but it went very smoothly
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Posted 2 months ago
Hi Silvana, Thank you so much for your kind words! I'm thrilled to hear that your unlocking process went smoothly. It’s fantastic to know that we could assist you with unlocking your Galaxy S23 after your initial skepticism. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy using your unlocked phone! Best regards, Charlotte
Posted 2 months ago
Not honest about the cost, 11.99 initially advised as free, then 11.99, and once you commit to that, an additional 26.00. So very misleading, and it won't take an hour, at one point they quoted 5 days after waiting an hour on their app!
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Posted 2 months ago
Great remote service. Easy to request unlocking my phone. Found having the live tracking service to see how the unlocking process is going and emails confirming status of the request and once it all went through as being very useful. Would recomend
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Posted 2 months ago
Hi Mr. Dhanda, Thank you so much for your kind words! We're thrilled to hear that you found our remote service easy to use and appreciated the live tracking feature. It's great to know the email updates kept you informed throughout the unlocking process! If you have any further questions or need assistance in the future, feel free to reach out. We truly appreciate your recommendation! Best wishes, Charlotte
Posted 2 months ago
Gave 5 stars as they did what they said and sent my the unlock code, which took about three hours.
Helpful Report
Posted 2 months ago
Hi Mr. Bilton, Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that your unlock code arrived quickly and everything went smoothly. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked Samsung Galaxy S9! Best wishes, Charlotte
Posted 2 months ago
The service is fine works well quick and easy to understand putting your phone details in but could be a bit clearer on how much it's going to cost to actually unlock the phone other than that can't complain
Helpful Report
Posted 2 months ago
Hi Natasha, Thank you so much for your feedback! I'm glad to hear that you found the service quick and easy to use. I understand how the cost breakdown could be clearer, and I'm sorry for any confusion. Just to recap, the total you've paid so far includes £11.99 for the Eligibility Check and £26 for the Standard Unlock. If your phone doesn’t prompt for an unlocking code when you insert a non-EE SIM, you might need a Remote USB Unlock at an additional fee. This will ensure your Samsung Galaxy S9 is successfully unlocked. If you have any questions about the process, feel free to ask. We're here to help! Best, Charlotte
Posted 2 months ago
Very good service, easy to understand and all kept up to date with where the unlocking was it.
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Posted 2 months ago
Quick and efficient service, if you want to unlock your phone so definitely go for it.
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Posted 2 months ago
Hi Renata, Thank you for your positive feedback! We’re thrilled to hear you found our service quick and efficient. If you have any questions or need further assistance with your Huawei P30 Lite, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte
Posted 2 months ago
Good honest reliable service. Queries dealt with in a timely fashion . They will get the job done. Highly recommended.
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Posted 2 months ago
Hi Keith, Thank you so much for your kind words! We really appreciate your positive feedback and are glad to hear that your queries were handled promptly. If you have any further questions or need assistance with the unlock process, feel free to reach out. We're here to help you! Best, Charlotte
Posted 2 months ago
Quick and easy
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Posted 2 months ago
Hi Miss Mallon, Thank you for reaching out! I'm glad to hear that your unlock status is "Unlock Complete." You've made the necessary payments for the Eligibility Check (£11.99) and the Standard Unlock (£26). I understand multiple payments can be frustrating, but each step is essential to ensure the unlock process goes smoothly. All costs were outlined during checkout, and you're currently all set! If you have any questions about completing the unlock or need assistance, feel free to ask. Enjoy your unlocked iPhone 11! Best, Charlotte
Posted 2 months ago
Good service
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Posted 2 months ago
Hi N Devaney, Thank you so much for your positive feedback! We're glad to hear that you're satisfied with our service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 2 months ago
Overall good service and efficient with the updates and responses
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Posted 2 months ago
Hi Dale Greaves, Thank you for your positive feedback! We're thrilled to hear that you found our service efficient and that you appreciated the updates. Since your order status is "Unlock Complete," you can now use the provided unlock code (29095308) to unlock your Samsung Galaxy S10 Lite. If you have any questions about the unlocking process or need further assistance, feel free to reach out! Enjoy your unlocked phone, and thank you for choosing Express Unlocks! Best regards, Charlotte
Posted 2 months ago
There aas a little bit confusion on the pricing at first but i contacted support and they were very polite and helped me through i had no issues My phone was unlocked in about 12 hours but it stated would take upto 3 days so was pleasantly surprised when the following morning i had the unlock codes needed for my phone I would recommend
Helpful Report
Posted 2 months ago
Hi Steph Carlisle! Thank you so much for taking the time to share your experience! We’re thrilled to hear that our support team was able to assist you and that the unlock process went smoothly. It’s great to know you were pleasantly surprised by the quick turnaround on your Galaxy S21 5G unlocking! If you have any further questions or need assistance, just let us know. We’re here to help! Your recommendation means a lot to us. Best regards!
Posted 2 months ago
I used expressunlocks to unlock my old EE phone for my daughter to use. It was very speedy (all sorted within half an hour and very straightforward) and reasonably priced. I'd happily use again
Helpful Report
Posted 2 months ago
Hi Anne, Thank you so much for your kind words! We're thrilled to hear that the unlocking process for your old EE phone was quick and easy. It's great to know you found it reasonably priced too! If you ever need our services again, we’d be more than happy to help. Have a fantastic day! 😊
Posted 2 months ago
Fantastic Service And Very Quick....5 Star..⭐️⭐️⭐️⭐️⭐️
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Posted 2 months ago
This is amazing! Only took about 5 minute to unlock an old iPhone and now it works with a whole new Sim card under a different provider.. So easy to use and would most definatley recommend! Thank you..
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Posted 2 months ago
Hi Ms. Hatson, Thank you so much for your wonderful feedback! We're thrilled to hear that unlocking your old iPhone was quick and easy, and that it's now working perfectly with a new SIM card. Your recommendation means a lot to us! If you have any more devices to unlock or any questions in the future, feel free to reach out. Enjoy your newly unlocked phone! Best wishes, Charlotte
Posted 2 months ago
Quick & efficient service - this was despite EE not releasing unlock codes and request had to be submitted to Hauwei themselves. Unlock code was available first thing next day (I'd originally tried to unlock handset late in the afternoon) and worked first time. Now able to pass it on to another family member who's not on EE. Highly recommended.
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Posted 2 months ago
Thanks for help.Although I thought it a lot of money to unlock,after spending time to explain everything to me,then I understood.
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Posted 2 months ago
Hi A Harding, Thank you for your understanding! It’s great to hear that the explanation helped clarify the costs involved. Unlocking a phone does require a few steps, including the eligibility check and the unlocking payment, which are outlined during the checkout process. If you have any further questions or need assistance with using your unlock codes, feel free to ask. We're here to help! Best regards!
Posted 2 months ago
expressunlocks.com is rated 4.6 based on 1,802 reviews