expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 1,464 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 1,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 25th November 2024

Mahmood Al-mohammedawi

expressunlocks.com 5 star review on 31st August 2024

Kerry Newton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 6 months ago

Dear Mr. Lloyd-jones, Thank you so much for leaving a review! We're thrilled to hear about your excellent experience with our service. If you have any further questions or require assistance, remember that we're here to help. Enjoy your unlocked iPhone 12 Pro and please don't hesitate to reach out if you need us again! Best regards, Charlotte ExpressUnlocks Team

Posted 6 months ago

“Very helpful and easy to follow and speedy service”

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Posted 6 months ago

Hi Paul, Thank you so much for your positive feedback! We're thrilled to hear that you found our service helpful, easy to follow, and speedy. If you have any further questions or need assistance with your Samsung Galaxy S9, please don't hesitate to reach out. Warm regards, Charlotte

Posted 6 months ago

“Website doesn’t really work properly”

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Posted 6 months ago

Hello E Russell, Thank you for reaching out to us regarding your experience. I'm sorry to hear that you're having trouble with the functionality of our website. We aim to provide a seamless and user-friendly service, so your feedback is incredibly valuable. If you could elaborate on the specific issues you're encountering, we would be very grateful. This will help us to address the problem promptly and ensure that you can fully enjoy the benefits of having your iPhone 11 unlocked from EE UK. As a reminder, your order status shows "Unlock Complete," which means your iPhone should now be unlocked. To ensure that everything is working as it should, please follow the simple instructions provided via email to finalize the unlock process. Should you require additional support, don't hesitate to reach out as we're here to assist you. Your satisfaction is our priority and we look forward to ensuring a positive outcome. Best regards, Charlotte

Posted 6 months ago

“Used the site to unlock my phone and worked within few minutes perfect”

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Posted 6 months ago

“Very quick and simple. You need to make another payment of 48.00 after the first initial payment of 11.99 as only goes 50% of check.”

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Posted 6 months ago

Hello Miss Langdon, Thank you for reaching out, and I hope your day is going well. I see that you've successfully completed the two-stage process to unlock your Samsung Galaxy S20 FE 5G on the Open UK network. Just to clarify, you've made the initial payment of £11.99 for the Eligibility Check, followed by £48 for the Standard Unlock. Since your order status indicates "Unlock Complete", you should now be able to use your phone with other compatible networks. If you find that your phone does not ask for an unlocking code, this means your device may require a Remote USB Unlock for the process to be finalized. We assure you that all costs are outlined on the checkout page prior to purchase, and we encourage you to complete this final step to fully unlock your device's potential. If you do need the Remote USB Unlock service or have any other concerns, our support team is ready to assist you! Best regards, Charlotte

Posted 6 months ago

“Simple to use and only took 1 hour to unlock”

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Posted 6 months ago

Dear Mr. Morris, Thank you for your review! We're thrilled to hear that the unlocking process for your Samsung S10+ was quick and straightforward. If you require any further assistance or have any questions, please feel free to reach out. Enjoy your newly unlocked phone! Best regards, Charlotte

Posted 6 months ago

“Alles hat gut funktioniert. Mein Telefon wurde erfolgreich entsperrt. Im ersten Teil hab ich aber leider nicht erkannt, dass weitere höhere Zusatzkosten auf mich zukommen. Ich dachte, die erste Bezahlung sei der Preis fürs entsperren. Das ist aber nur für die Prüfung. Entsperren kostet noch einmal zusätzlich. Entsperren wurde aber nach der weiteren Zahlung gut durchgeführt und hat auch wunderbar funktioniert.”

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Posted 6 months ago

Sehr geehrter Harald Fliesser, wir freuen uns, dass Ihr Samsung Galaxy S9 erfolgreich entsperrt wurde und Sie mit dem Ergebnis unseres Services zufrieden sind. Wir entschuldigen uns für etwaige Verwirrungen bezüglich der mit dem Entsperrungsprozess verbundenen Kosten. Zur Klarstellung: Die erste Zahlung von 26,99 € ist für die Berechtigungsprüfung, die für die Durchführung des Entsperrungsservices unerlässlich ist. Die folgende Zahlung von 56 € ist für die eigentliche Standardentsperrung des Geräts. Wir verstehen, dass dieser zweistufige Zahlungsprozess unerwartet sein kann, aber wir möchten Transparenz bei unseren Services bieten und alle Kosten auf der Checkout-Seite auflisten, bevor der Kauf getätigt wird. Indem wir die Berechtigungsprüfung von der Entsperrungszahlung trennen, stellen wir sicher, dass wir Ihr Gerät entsperren können, bevor Sie sich zu den vollen Servicekosten verpflichten. Wir hoffen, dass die reibungslose Entsperrung Ihres Telefons einen Mehrwert bietet und Ihr Erlebnis verbessert. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, Charlotte vom ExpressUnlocks-Kundenservice

Posted 6 months ago

“Used expressunlocks.com for the first time to unlock a second hand Samsung phone. Quickly and easily unlocked my sons phone in under 10 mins with continous updates on progress throughout. Would be more than happy to use expressunlocks.com in the future.”

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Posted 6 months ago

“If you need to unlock your phone then this is the place. The process is very simple to understand and you are guided at every step. I found it very user friendly and quick to use. I would highly recommend the service if you want to free up your device to any network. The follow up service is also second to none and again very thorough. I had an easy to understand experience from start to finish. Thank you.”

Helpful Report

Posted 6 months ago

Hello J Darin-brame, Thank you so much for your kind review! We are absolutely delighted to hear about your positive experience with our unlocking service and that you found the process user-friendly and straightforward. It's wonderful to know that our support and follow-up services met your expectations and contributed to a seamless experience. We sincerely appreciate your recommendation and are here for any future unlocking needs you may have! Warm regards, Charlotte

Posted 6 months ago

“The service was quick and effective. I was skeptical at first but it’s legit and it works. Thank you”

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Posted 6 months ago

“Very easy and good communication through process. The main problem was that the price is not clear at first as you pay £11.99 then when you process the order it then tells you that it is £another £26 very misleading. Advertise the full price. Stop duping people.”

Helpful Report

Posted 6 months ago

Hi Mrs. Davies, Thank you for taking the time to provide your feedback. We strive to maintain clear communication, so I'm pleased to hear that you found our process easy and our communication good. I'm sorry to hear you felt the pricing wasn't clear initially. Our aim is to avoid any confusion by providing all necessary cost information upfront. As stated on our checkout page, all phones require an Eligibility Check first, for which you paid £11.99, followed by the standard unlocking payment of £26. We understand nobody likes surprises when it comes to costs, and we'll take your comments on board to ensure our pricing is as transparent as possible. If there's anything more we can do to assist you or improve your experience, don't hesitate to get in touch. We're here to help! Best regards, Charlotte

Posted 6 months ago

“Amazing so quick and easy to use definitely will use again if needed”

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Posted 6 months ago

Dear David, Thank you for your positive feedback! It's wonderful to hear that you found our service quick and easy to use. We're thrilled that you'd consider us for future needs. If you have any questions or require further assistance with your Huawei P smart, we're always here to help. Warm regards, Charlotte

Posted 6 months ago

“Quick and easy, would definitely use again, maybe a little expensive but still good”

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Posted 6 months ago

Hi Fay, Thank you for your feedback! We're thrilled to hear that you found our service quick and easy to use. We understand your concern about the cost and want to ensure you that we strive to offer competitive prices for the quality of service provided. We're glad you see the value in our service, and we hope to assist you again in the future! Best wishes, Charlotte

Posted 6 months ago

“Great service, very fast and reliable. You get a response almost immediately which was great for me as I wasn’t sure why my new SIM card wasn’t working in my phone. I would highly recommend this service and would use again. Thank you!”

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Posted 6 months ago

“Very quick and great service, very easy to follow”

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Posted 6 months ago

“Onze zoon zijn iphone was geblokkeerd op vakantie. Zeer snel opgelost en we zijn zeer tevreden”

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Posted 6 months ago

“Thank you for your service. My phone was unlocked instantly and this is an iPhone 15 pro Max. I’ve read many companies that can unlock phones but this company is 100% legit and I would recommend anybody unlocking their phone to use Express unlock!! The process was easy and the timescale is a straight turnaround.”

Helpful Report

Posted 6 months ago

Hi Khavan, Thank you for your wonderful feedback! We're thrilled to hear your iPhone 15 Pro Max was unlocked instantly and that you found our process easy and efficient. It means a lot to us that you would recommend ExpressUnlocks to others looking to unlock their phones. We always aim to provide a legitimate and straightforward service, and hearing your positive experience really brightens our day. We're happy to have been able to assist you with your unlocking needs. If you have any additional comments, need further assistance, or have friends inquiring about our services, feel free to point them in our direction. We're here to help! Best regards, Charlotte

Posted 6 months ago

“Spot on , Worked First time, save me from paying out for a new phone , when i change providers”

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Posted 6 months ago

“This is a scam please do not do what I did and lose money I have tried contacting the company dns reporting the company . This company needs to be shut down . They do not unlock your phone .They will not refund your money”

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Posted 6 months ago

Dear K Watson, Thank you for taking the time to share your concerns. I'm really sorry to hear that you've had a less than ideal experience with our services. Based on the details you provided and our records, it shows that your iPhone 13, which was locked to the network Etisalat UAE, has had both the Eligibility Check and Standard Unlock services paid for and completed. Your current order status is "Unlock Complete". I understand the frustration of feeling something hasn't worked as expected, but rest assured, our team is dedicated to resolving any issues that arise. If your iPhone 13 is not unlocked, there might be a few troubleshooting steps we can try together to ensure everything is set up properly. Sometimes a fresh connection to WiFi and restarting your device can help finalize the unlock process. If there's still a problem after these steps, please reply directly to the unlock complete email notification with the details, and our support team will be more than happy to assist you further. Our aim is to ensure you have a positive experience, and we'll work with you to address any specific issues with your device's unlocking process. Looking forward to assisting you and turning this experience around. Best regards, Charlotte

Posted 6 months ago

“Good service 100% accurate working. My cell phone Samsung s24 ultra network lock.”

Helpful Report

Posted 6 months ago

Hello Muhammad Azeem, Thank you for your feedback. I'm glad to hear that you found our service to be accurate and reliable. Since your Samsung Galaxy S24 Ultra has been unlocked successfully from AT&T USA network, you should now be able to enjoy the full potential of your device with the network of your choice. If you need further assistance or have any more questions, please don't hesitate to reach out. Enjoy your newly unlocked Samsung Galaxy S24 Ultra! Best regards, Charlotte

Posted 6 months ago

expressunlocks.com is rated 4.6 based on 1,464 reviews