expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 1,457 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 1,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 24th November 2024

Mahmood Al-mohammedawi

expressunlocks.com 5 star review on 31st August 2024

Kerry Newton

expressunlocks.com 5 star review on 30th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the fast and effective service provided. Easy instructions to follow, my phone was unlocked within 30 minutes. I will definitely use again if need be. 100% recommended!”

Helpful Report

Posted 2 months ago

Hi Asma Gul! Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fast and effective unlocking experience with your Samsung Galaxy A20e. It's great to know you found our instructions easy to follow. We truly appreciate your recommendation and can’t wait to assist you again in the future if needed. If you have any more questions or need further assistance, feel free to reach out! Best regards!

Posted 2 months ago

“The unlock took longer than expected but once the code was received the process was literally to clicks for me. I didn't rate it as five stars because of the wait. Upon payment I was notified it would take 48hrs.”

Helpful Report

Posted 2 months ago

Hi Dwayne Cenac, Thank you for sharing your experience! I'm glad to hear that once you received your unlock code, the process went smoothly for you. I understand that the wait was longer than expected, and I apologize for any inconvenience that caused. We strive to provide accurate timeframes, but sometimes delays occur due to factors beyond our control. Your feedback is valuable, and we’ll continue to work on improving our service. If you have any further questions or need assistance, feel free to reach out. We’re here to help! Best regards, Charlotte

Posted 2 months ago

“very easy - took less time to sort out than trying to get through to my old network provider!”

Helpful Report

Posted 2 months ago

Hi R C Bruce, Thank you for sharing your experience! We're thrilled to hear that unlocking your iPhone XR was quick and hassle-free. We strive to provide efficient service, and it’s great to know we exceeded your expectations compared to your previous network provider. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone! Best, Charlotte

Posted 2 months ago

“Great and best unlocking services I've seen so far phone was even unlocked before I got an email thank you again guys🙏”

Helpful Report

Posted 2 months ago

Hi Annmarie, Thank you so much for your kind words! We’re thrilled to hear that your iPhone 12 Pro Max was unlocked quickly and to your satisfaction. If you have any more devices to unlock in the future or need assistance, feel free to reach out. We’re here to help! Enjoy your unlocked phone! 😊

Posted 2 months ago

“Great service. The charges are split in two so that, if the checks show the phone can’t be unlocked, you don’t end up paying the full amount. Did the unlock to be able to use an eSIM in Croatia.”

Helpful Report

Posted 2 months ago

Hi Melanie, Thank you so much for your kind words! I’m glad to hear that you appreciated our service structure. It's designed to give you peace of mind, knowing that you only pay fully if the unlock is successful. If you have any more questions or need assistance as you start using your eSIM in Croatia, feel free to reach out! Best regards!

Posted 2 months ago

“After waiting over a week for my unlocking number I got in contact with the company had a nice reply saying be patient it will happen so I was patient and the lady was right my number arrived today and everything is working perfectly thank you you must be patient and don’t worry IT Will arrive thanks again”

Helpful Report

Posted 2 months ago

Hi B Frost, Thank you so much for your kind words! We're thrilled to hear that your unlocking number has arrived and everything is working perfectly with your Samsung Galaxy J3. We truly appreciate your patience during the process. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone! Best regards!

Posted 2 months ago

Thanks for being so patient whilst we got your unlock from the manufacturer. It does take a little longer than from the carrier, who refused your unlock.

Posted 2 months ago

“A very quick and efficient service. Thank you very much 🙌”

Helpful Report

Posted 2 months ago

Dear Michelle Khoury, Thank you so much for your kind words! We're thrilled to hear you had a quick and efficient experience with us. If you have any questions or need further assistance as you unlock your iPhone 8 Plus, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 2 months ago

“Fantastic, effortless and quick service. The high shop said 35days to unlock my phone. This took 1 hour. Brilliant and thank you 🔓😊”

Helpful Report

Posted 2 months ago

Dear Mrs. Reid-Healy, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service fantastic, quick, and effortless. It's always great to know that we exceeded expectations, especially compared to the long wait times from other providers. If you have any other questions or need further assistance, feel free to reach out. Enjoy using your unlocked Huawei Mate 20 Lite! Best regards, Charlotte

Posted 2 months ago

“really good”

Helpful Report

Posted 2 months ago

“As an old timer I was anxious about this as I was wanting to use my son's gift of an iphone but needed to unlock the phone so I could use my O2 card. I was worried about the possible complication of Icloud in the process, but I need not have worried as it was not involved. The phone was unlocked and I was able to use my O2 sim card...and off I go....all's well. Very pleased with the online service. (Horsham, UK)”

Helpful Report

Posted 2 months ago

Hi F Carpenter, Thank you for sharing your experience with us! We're so glad to hear that your iPhone 8 was successfully unlocked and you're now able to use your O2 SIM. It's great to know our service made the process easy for you, especially with your concerns about iCloud. If you ever have any more questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte

Posted 2 months ago

“Simple, quick, perfect! Couldn’t be happier!”

Helpful Report

Posted 2 months ago

Hi Sian, Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the unlocking service. If you have any further questions or need assistance, feel free to reach out. Enjoy using your unlocked iPhone 12! Best wishes, Charlotte

Posted 2 months ago

“Great service. Was very fast and easy to use and way more affordable than having to take my phone into a shop.”

Helpful Report

Posted 2 months ago

Hi Kerry, Thank you for your fantastic review! I'm so glad to hear you found our service fast, easy, and affordable. We strive to make the unlocking process as smooth as possible for our customers. If you have any questions or need assistance with the next steps for your Samsung Galaxy S9, feel free to reach out. We're here to help! Best regards!

Posted 2 months ago

“I was a bit surprised and suspicious when having paid £11.99 for an unlock code for my mobile broadband device I had to pay another £23.99 on top. To be legally fair if I had read all the small print that information was written in there somewhere. Finally I eventually went ahead and paid the second payment and within an hour my device was unlocked so for £36 I was able to easily unlock my EE device. Having said all of that, EE unlock your device for free but I haven't ever got it to work and always ended up with an error message. And a final finally.... I have tried three other sims from rival major providers and EE is by far the fastest.”

Helpful Report

Posted 2 months ago

Hi Geoffrey, Thank you for sharing your experience with us! I completely understand how the multiple payment steps can be a bit surprising, and I appreciate your patience in the process. We always make our costs clear on the checkout page, which can help in understanding the steps involved. It’s great to hear your ALCATEL EE70 is now unlocked and that it’s working well with your other sim cards! If you ever have any more questions or need assistance in the future, feel free to reach out. We're here to help! Best, Charlotte

Posted 2 months ago

“Great service - my unlock took several days to process, but ExpressUnlocks kept me informed throughout, and were successful in the end”

Helpful Report

Posted 2 months ago

Hi Mr. Tongue, Thank you for your kind words! We're glad to hear that you found our service helpful and that we were able to successfully unlock your iPhone 6S. We always strive to keep our customers informed every step of the way. If you have any other questions or need further assistance, feel free to reach out! Best regards, Charlotte

Posted 2 months ago

“Quick and easy, completed in less than than 30mins”

Helpful Report

Posted 2 months ago

Hi Ryan, Thanks for your review! I'm glad to see that your order status is "Unlock Complete." You've successfully completed both the Eligibility Check (£11.99) and the Standard Unlock (£26) for your iPhone XR from Three UK. If you need any further assistance with the unlocking process or have questions about using your unlocked phone, feel free to reach out. We're here to help make the experience as smooth as possible for you! Best wishes, Charlotte

Posted 2 months ago

“This was an easy to use service with simple instructions. No hassle and easy payments, may be better if it is only one payment and not two.”

Helpful Report

Posted 2 months ago

Hi Mr. Skinner, Thank you for your kind words about our service! We’re glad you found it easy to use. I totally understand your concern regarding the two payments. Just to clarify, the first payment of £11.99 was for the Eligibility Check, which is necessary to determine if your device can be unlocked, and then the £36 covers the unlocking process itself. This is all outlined during checkout. Since your order status is "Unlock Complete," you should now be able to use your Galaxy A22 5G with any compatible network! If you have any more questions or need assistance, feel free to reach out. Have a great day!

Posted 2 months ago

“Very easy to use service. Just followed the instructions and paid the fee required. Recieved the unlock within 20 minutes and my tablet was working on the new network 20 minutes later.”

Helpful Report

Posted 2 months ago

Hi Wayne, Thank you for your kind words! We’re thrilled to hear that you found our service easy to use and that your tablet was up and running on a new network so quickly. If you have any more devices to unlock or need assistance in the future, feel free to reach out. Enjoy your newly unlocked Samsung Galaxy Tab A 9.7! Best, Charlotte

Posted 2 months ago

“Initially I wasn't sure if this was a valid service. When I tried it,it quickly identified my mobile type, my IMIE and that it was registered to Vodafone. As these matched I gave it a try.At first you pay for the unlock service,later there's also a charge from your network provider to extricate your sim from their network This was Initially £11.00 then £26.p0 for Vodafone. Once paid the system unlocking continued. I then got an email with a link to unlock, with a code. I was relieved to find that as per instructions, when I restarted my phone,it requested a sim unlock code.I entered the code and mobile was unlocked.its reasonably easy to follow the onscreen prompts. There did seem to be a delay in set-up,but when I checked emails it had the link and code,so worked seamlessly. I'd recommend. After unlocking my phone,I received a link requesting a review, for submitting this review,they advise they'll refund £10.00”

Helpful Report

Posted 2 months ago

Hi P A Smith, Thank you for sharing your experience with us! We’re glad to hear that you successfully unlocked your Samsung Galaxy S9+ and that the process was mostly seamless for you. I understand that there can be some confusion regarding the charges—the initial payments cover the Eligibility Check and the Unlock service itself. As part of our service, all costs are clearly outlined on the checkout page, as you experienced. If you haven't already, please make sure to follow the provided instructions carefully. If your phone doesn't prompt for an unlock code when using a non-Vodafone SIM card, you may need to consider the Remote USB Unlock option, which can help complete the unlocking. We appreciate your recommendation! Don't hesitate to reach out if you have any more questions or need further assistance. Best regards!

Posted 2 months ago

“Very easy. Worked perfectly. Very happy.”

Helpful Report

Posted 2 months ago

Hello Mrs. Ridley, Thank you so much for your wonderful review! We're thrilled to hear that everything worked perfectly for you. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked iPhone 11! Best regards, Charlotte

Posted 2 months ago

“Been struggling to get my sim unlocked and thought I would try this. Wish I had done this ages ago, so easy and within an hour phone unlocked . Easy instructions . Would recommend”

Helpful Report

Posted 2 months ago

Hi Elaine, Thank you so much for your kind words! We're thrilled to hear that you found the unlocking process easy and quick. It’s great to know that your Samsung S8+ is now unlocked and ready to use. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your support and recommendations! Best regards!

Posted 2 months ago

expressunlocks.com is rated 4.6 based on 1,457 reviews