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expressunlocks.com Reviews

4.6 Rating 1,461 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 1,461 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
I was given an old phone by a friend and once my provider changed the Sim card I expected it to work fine. Needless to say, it didn't and after phoning my provider I was informed it was locked. My friend had the phone for years and really couldn't remember where she bought it from and had it on a pay-as-you-go contract so was surprised to hear it was locked. I took it to a phone shop but they were unable to unlock it. So I turned to expressunlocks.com as a last ditch attempt to get it to work. The unlocking process was surprisingly straight-forward and simple. I was anxious as you hear so much about dodgy companies online, but I found it simple. There were three stages Check to see which provider had locked it, check to see if it could be unlocked and then the unlocking itself. Although the charges for each stage were stated if the truth be known I thought they could be more up-front at the beginning as it did create a sense of hurdles to jump through. I understand that locking phones is now illegal which is good.
Helpful Report
Posted 3 months ago
Hi Mr. Sampson, Thank you so much for sharing your experience! I’m glad to hear that you found the unlocking process straightforward and simple. We strive to provide clear information throughout each step, but I understand that the multiple payment stages can feel a bit like hurdles. We do outline all costs on the checkout page to ensure transparency before purchase, and I appreciate your feedback on being more upfront. Your concerns are valuable, and we'll certainly take them into account as we look to improve. If you have any questions about your unlock codes or the next steps, feel free to reach out. We’re here to help you get your Samsung Galaxy A20e working perfectly! Best regards, Charlotte
Posted 3 months ago
The unlock service was quicker than expected. The process seemed very thorough and professional. I am very pleased with the result. Thank you.
Helpful Report
Posted 3 months ago
Hi A N Dalrymple, Thank you for your wonderful review! We're thrilled to hear that you found our unlock service quick, thorough, and professional. Your satisfaction is our goal, and it’s great to see that reflected in your experience. If you have any further questions or need assistance down the line, feel free to reach out. Enjoy using your unlocked Samsung Galaxy S9! Best wishes, Charlotte
Posted 3 months ago
Very quick and efficient! No need to take your mobile phone to a shop to get this done!!
Helpful Report
Posted 3 months ago
Hi Rebecca, I'm glad to inform you that your order to unlock your iPhone 11 Pro Max from EE UK has been successfully completed! I understand your concern regarding the multiple payments, but please note that all costs were clearly outlined on the checkout page. Initially, you paid £11.99 for the Eligibility Check and then £26 for the Standard Unlock. This two-step payment process ensures that we can provide a precise and efficient unlocking service. If you have any other questions or need further assistance, please let me know. We're here to help! Best regards, Charlotte
Posted 3 months ago
Very quick and efficient
Helpful Report
Posted 3 months ago
Hi Gemma, Thank you for sharing your feedback and for choosing Expressunlocks to unlock your iPhone 13 Pro from EE UK. I’m pleased to let you know that your order status shows "Unlock Complete." 🎉 Regarding the multiple payments, I’d like to clarify that you've paid £11.99 for the Eligibility Check and £26 for the Standard Unlock. All these costs are outlined on our checkout page prior to purchase to ensure transparency. As mentioned in our terms and conditions: >"We perform a variety of checks, including checking for lost/stolen status, correct network, phone history as well as Activation Lock status. There may be an additional price to pay for the sim unlock itself, this will be stated on your order summary page prior to purchase." If you have any further questions or need assistance with the next steps, please feel free to reach out. We're here to help ensure you have a smooth experience with your unlocked phone! Best regards, Charlotte
Posted 3 months ago
I was a bit skeptical at first but I appreciate how straight forward and easy the process was. I got a little worried but the helpfulness of the staff assured me that the phone would be unlocked. I successfully was unable to unlock my phone and i do recommend this service to anyone.
Helpful Report
Posted 3 months ago
Hi Danielle, Thank you so much for sharing your positive experience with our service! I'm delighted to hear that despite initial skepticism, you found the process straightforward and were satisfied with our support. It's fantastic that your phone is now unlocked successfully. Your recommendation means a lot to us, and we're here to help anytime you need assistance in the future. Best regards, Charlotte
Posted 3 months ago
Samsung s24 ultra logre desbloquear mi teléfono por medio de express unlock la verdad lo recomiendo rápido y fácil estoy 100% satisfecho no hay engaño ni estafa todo seguro 👍
Helpful Report
Posted 3 months ago
Hola Marlon Sandoval, ¡Muchas gracias por compartir tu experiencia positiva! Estamos encantados de saber que encontró el servicio rápido, fácil y seguro. Sus comentarios son increíblemente valiosos para nosotros y ayudan a otros a sentirse seguros al elegir Express Unlocks. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. ¡Disfruta de tu Samsung Galaxy S24 Ultra desbloqueado! Saludos cordiales, Carlota
Posted 3 months ago
No complaints, good communication throughout. Would very much recommend.
Helpful Report
Posted 3 months ago
Hi Tyler, Thank you so much for your positive feedback! We're thrilled to hear that you had a good experience with us. If you have any more devices that need unlocking in the future or any questions, feel free to reach out. Have a great day! Best regards, Charlotte
Posted 3 months ago
Good service would have preferred to know that I had to pay twice. £11 initially followed by a second payment of £26
Helpful Report
Posted 3 months ago
Hi Nicola, Thank you for your feedback. I understand it can be frustrating to encounter additional payments unexpectedly. To clarify, the £11.99 you initially paid was for the Eligibility Check to ensure that your Samsung Galaxy S6 edge could be unlocked. Once it was confirmed eligible, the £26 Standard Unlock payment was required to proceed with the unlocking process. All costs are outlined on the checkout page prior to purchase to ensure transparency. I'm glad to inform you that your phone has been successfully unlocked, and your unlocking code is "8602827052940375". If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Charlotte
Posted 3 months ago
Excellent service, very quick, in fact only took 20 mins! Very easy to use and I would recommend.
Helpful Report
Posted 3 months ago
Hi Kate, Thank you so much for your kind words! We're thrilled to hear that you found our service quick and easy to use. Your recommendation means a lot to us. If you need any further assistance or have any questions in the future, feel free to reach out. Best regards, Charlotte
Posted 3 months ago
Thank you so much for unlocking my carrier iphone 11 pro ntt docomo simcard its take a time but trusted one more time thank a lot expressunlocks supportive team 👍
Helpful Report
Posted 3 months ago
Hello Suraj Chaudhary, Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had a positive experience with unlocking your iPhone 11 Pro from NTT Docomo Japan. Your patience and trust mean the world to us. Feel free to reach out if you have any further needs or questions. Enjoy your unlocked phone and the freedom it brings! Best regards, Charlotte from Expressunlocks Team 🌐📱
Posted 3 months ago
Extremely happy with this service. Quick and easy to do. Will use again
Helpful Report
Posted 3 months ago
Hi Lucy, Thank you so much for your positive feedback! I'm thrilled to hear that you had a quick and easy experience with our service. We look forward to assisting you again in the future. If you have any other devices you'd like to unlock or any questions, feel free to reach out. Have a fantastic day! Best regards, Charlotte
Posted 3 months ago
Thanks for my unlock.
Helpful Report
Posted 4 months ago
Hi Val, Thanks for reaching out. I can confirm that your order to unlock your iPhone 13 from giffgaff UK has been completed. You should be able to use your iPhone with any other compatible network now. If your device isn't unlocked yet, please try the following steps: - Turn off your phone and insert a SIM card from a different network. - Connect your iPhone to WiFi, then turn it off and on again. - An unlock confirmation should appear on your screen. If these steps don't work, please let me know so that we can look into it further and ensure you get the service you paid for. Best, Charlotte
Posted 4 months ago
It was very easy and fast process to unlock.
Helpful Report
Posted 4 months ago
Hi Faisal, Thank you for your review! We're thrilled to hear that you found the unlocking process for your iPhone 11 Pro Max from the T-Mobile UK network to be easy and fast. If there's anything specific that wasn't quite right or if you have any further questions, please don't hesitate to let us know. We're here to ensure you have a smooth and satisfying experience. Best, Charlotte
Posted 4 months ago
I was sceptical at first but what a fantastic service this offered. My partner recently lost her phone and has reverted to an old one which isnt the most common phone. When she turned it on we found it was locked to EE. I paid the fee to make sure it could be unlocked which took no time at all and then the paid for the unlock code. Bingo. Unlocked the phone and started working with her new sim straight away. Genuinely did not expect it to be so simple and so effective. Peace of mind that i havent had to try find a shop to sort it and get charged a huge cost for a briliant service like this that i have been able to complete from comfort of my own living room. Highly recommend.
Helpful Report
Posted 4 months ago
Dear Mr. Bushnell, Thank you so much for sharing your positive experience with us! We're delighted to hear that the unlocking process for your partner's Huawei P10 Lite went smoothly and that it provided you with the convenience and peace of mind you were looking for. If there's anything else we can assist you with, feel free to reach out. We appreciate your recommendation and your support! Best regards, Charlotte
Posted 4 months ago
Excellent service. All done remotely & my phone was unlocked in minutes
Helpful Report
Posted 4 months ago
Hi Andy, I'm glad to hear that you had an excellent experience with our service! We're thrilled everything went smoothly and your phone was unlocked quickly. If you have any other devices you need unlocked or any additional questions, feel free to reach out. Thank you for choosing Expressunlocks! Best regards, Charlotte
Posted 4 months ago
I recently used a sim unlocking service and was thoroughly impressed with the entire experience. From start to finish, the process was remarkably straightforward and efficient. The website was user-friendly, making it easy to navigate and find exactly what I needed. The instructions provided were clear and concise, ensuring that even those who might not be tech-savvy could follow along without any issues. The speed of the service was exceptional. Within a very short period, my phone was successfully unlocked, allowing me to switch carriers seamlessly. The customer support team was also fantastic – responsive, knowledgeable, and genuinely helpful. They provided prompt answers to my questions, which made the whole process even smoother. Overall, I highly recommend this sim unlocking service for anyone looking for a hassle-free and quick solution.
Helpful Report
Posted 4 months ago
Hi Zakir Ahmed, Thank you so much for taking the time to share your positive experience! I'm thrilled to hear that you found our SIM unlocking service straightforward and efficient. Our team works hard to ensure our website is user-friendly and our instructions clear, so I'm glad you found them easy to navigate. It's also great to hear that our customer support team was able to assist you promptly and effectively. Your recommendation means a lot to us, and we're delighted that you can now seamlessly use your iPhone 13 Pro Max with your chosen carrier. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your unlocked phone! Best regards, Charlotte
Posted 4 months ago
I was sceptical at first but the unlock on my s10 was done in under 30mins. recommended!
Helpful Report
Posted 4 months ago
Hi Bartosz, Thank you so much for taking the time to share your experience! We're thrilled to hear that your Samsung S10+ was unlocked swiftly and that you’re pleased with our service. It's fantastic to know we could meet your expectations. If you have any other devices that need unlocking or any further questions, don't hesitate to reach out. Your recommendation means a lot to us! Best regards, Charlotte
Posted 4 months ago
Super fast. Only took about 15 minutes.
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Posted 4 months ago
Hi S Bullen, I'm glad to hear that you found the service super fast and that it only took about 15 minutes to complete the unlocking of your iPhone 14 Plus from Vodafone UK. 🎉 To clarify, you've successfully paid £23.99 for your Eligibility Check and £26 for your Standard Unlock, and your order status is now "Unlock Complete." This means your iPhone is now unlocked and you can use it with any network of your choice! If you have any further questions or need assistance with your unlocked phone, feel free to reach out. We're here to ensure you have the best experience possible. Best regards, Charlotte
Posted 4 months ago
Super all good fast work. No disappointment
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Posted 4 months ago
Hi Pawel Wroblewski! Thank you for sharing your positive feedback. We're thrilled to hear that you had a speedy and satisfying experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a great day! Best regards, Charlotte
Posted 4 months ago
I recently used ExpressUnlocks to unlock my phone, and I couldn’t be happier with the service! The process was incredibly straightforward and fast. Within just a few minutes, my phone was unlocked and ready to use with any network. The pricing was also very reasonable, especially considering the quality of service provided. I highly recommend ExpressUnlocks to anyone needing to unlock their phone. It’s a reliable and efficient service that delivers exactly what it promises. Five stars!
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Posted 4 months ago
Hi Colin Maccallum, Thank you so much for your fantastic review! 🌟 It's wonderful to hear that you found the unlocking process straightforward and fast. We're thrilled that you're happy with the service and that your iPhone 12 is now ready to use with any network. Your recommendation means a lot to us, and we're glad you found the pricing reasonable for the service provided. If you ever need assistance in the future or have any questions, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte
Posted 4 months ago
expressunlocks.com is rated 4.6 based on 1,461 reviews