Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

“Very good service and speedy. The instructions were very clear . I ca now use my phone with ny new sim card!”

Posted 6 months ago

Hello Clementine, Thank you so much for your positive feedback! It's wonderful to hear that you found our service not only speedy but also user-friendly. We're thrilled to know that the instructions we provided were clear and that you can now enjoy the freedom of using your new SIM card in your phone. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your newly unlocked device! Warm regards, Charlotte

Posted 6 months ago

“The process was very quick and easy. I didn’t even need to leave my armchair. I recommend the service and I will definitely use again. Thanks for the great service.”

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Posted 6 months ago

Dear Colin, Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found the unlocking process quick and easy. Your recommendation means a lot to us, and we can't wait to assist you again in the future. If you ever need our services again, we'll be here to make sure it's just as convenient the next time around. Warm regards, Charlotte

Posted 6 months ago

“The service is pretty good, staff is supportive, even though the process for my unlock took so long, I have to say it's a nice service.”

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Posted 6 months ago

“The service was good as far as being straight forward and easy to understand, and saved me some hassle I would have had otherwise trying to get it unlocked, although the code said 48 hours it ended up being a lot sooner at just under 2 hours which is much appreciated Though one issue I would have is the two stages of payment without any prior warning of the price, I feel this should be made more obvious as nearly £40 in two stages feels like taking advantage to an extent.”

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Posted 6 months ago

Hello Kieran, Thank you for sharing your feedback! I'm delighted to hear that the unlocking service for your Samsung Galaxy S10 was swift and easy to understand, and that we could exceed your expectations by completing it in under 2 hours. Regarding your concern about the two-stage payment process, I greatly appreciate your input. I want to assure you that full transparency is a priority for us, and as mentioned on the checkout page before purchase, all customers are required to complete an Eligibility Check first, followed by an Unlocking Payment. Both costs are outlined to ensure you're fully informed prior to any commitment. We aim to deliver value and convenience with our service, and we're here to support you through every step, including the successful use of your unlock code "60263138". If there's anything additional we can do to enhance your experience or if you have further questions, please don't hesitate to reach out. Best regards, Charlotte

Posted 6 months ago

“Very fast service and easy to use. Was a bit surprised at the two stage payment process which I didn't see when I started, but it all worked well and and very happy with the outcome.”

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Posted 6 months ago

“Great service. Kept me updated on the progress and was able to unlock the phone!”

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Posted 6 months ago

Hi Angela, Thank you for your positive feedback! We're thrilled to hear that you are satisfied with the service and that your iPhone 11 has been successfully unlocked. If there’s anything more we can do for you, or if you have any friends or family who might need our services, feel free to let us know. We’re here to help! Best regards, Charlotte

Posted 6 months ago

“Unlocked my Huawei p8 lite, in a very timely and cost affective manor. The website was very user friendly, a great service that I'd recommend and use again. Thank you”

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Posted 6 months ago

“Works perfectly. Took a little longer than I anticipated, but once the process was complete, it was seamless to set up. Excellent directions!”

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Posted 6 months ago

Hi Nancy Andrews, Thank you so much for taking the time to leave your feedback! We're thrilled to hear that, despite a bit of a wait, your unlocking process went smoothly. It's great to know that our instructions were clear and helpful for you. If you need any further assistance or have any more questions, don't hesitate to reach out – we're here to ensure your experience is as seamless as possible. Enjoy your newly unlocked iPhone 13! Best regards, Charlotte

Posted 6 months ago

“Required an old phone of mine to be unlocked to a different network for my son to use. Completed the information on line and it was a very simple and straightforward procedure to follow. It stated online it would take 3 days to complete the unlocking of the phone but that was over a bank holiday weekend however I was very pleasantly surprised when it took less than 48 hours to complete.”

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Posted 6 months ago

Dear Carolyn McKenzie, Thank you for taking the time to leave us a review. We're delighted to hear that the unlocking process for your old phone was straightforward and even more pleased to know that we were able to exceed your expectations by completing the process in less than 48 hours, especially over a bank holiday weekend! Should you or your son need any further assistance or have another phone that requires unlocking in the future, don't hesitate to reach out to us. Your positive experience is our top priority. Warm regards, Charlotte

Posted 6 months ago

“First time I've ever used something like this and to be honest I a bit reluctant, but glad I used these guys so easy and quick, will definitely use again. Highly recommend”

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Posted 6 months ago

Hello Robert, Thank you for taking the time to leave a review, and we're delighted to hear that you had a positive experience using our services. We strive to make the unlocking process as smooth and efficient as possible, and it's always a pleasure to know that our efforts are appreciated by our customers. We're glad you found the process easy and quick, and we're over the moon that you would recommend us! Should you require our services in the future, we look forward to assisting you again. Best wishes, Charlotte

Posted 6 months ago

“Very fast but a bit expensive for something that seems to be a fully automatic process. It probably took around 30 mins to get my iPhone 6 unlocked from EE network. I tested it with a different operator card and everything seems to work fine. The process was very straightforward, no crashes, errors, ads or issues, email updates came as expected, the status on the tracking page was updating just fine. Definitely worth using if you have no time or desire to shop for a cheaper deal and need your phone unlocked asap but I didn’t like the fact it didn’t give me the full price straight away and forced to pay for a preliminary check while I knew the phone wasn’t stolen or locked.”

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Posted 6 months ago

Hello Iryna, Thank you for taking the time to provide your feedback. We're thrilled to hear your iPhone 6S was successfully unlocked from the EE UK network swiftly and that the process met your expectations in terms of efficiency. We understand your concerns about the pricing and the preliminary check. I’d like to clarify that the initial Eligibility Check payment of £23.99 and the subsequent Standard Unlock fee of £26 is part of our structured two-step process to ensure the service accuracy and eligibility of devices. Even though you were confident about the status of your phone, this step is standard practice to prevent complications during the unlocking process for all our customers. We ensure all possible costs are transparent and available on the checkout page before the purchase is made. We're glad that despite the pricing concern, you found the service worthwhile for its convenience and speed. We always strive to deliver an excellent service that matches the urgency of our customer's needs. Should you need to unlock another phone in the future or if you have any further questions, don't hesitate to reach out. We’d be happy to assist you again! Best regards, Charlotte

Posted 6 months ago

“Thank you so much my phone is lock After 7 days is unlocked”

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Posted 6 months ago

Hello Sheng Wang, Thank you for your review. We're delighted to hear that your iPhone 14 Pro Max has been successfully unlocked from T-Mobile USA! Should you have any further needs or questions, please don’t hesitate to reach out. Enjoy the freedom of using your phone with any network! Best regards, Charlotte

Posted 6 months ago

“In my case it took a few days to go through but I now have an unlocked phone. Many thanks.”

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Posted 6 months ago

Dear R Mcfall, Thank you so much for leaving us a positive review! We're thrilled to hear that your Samsung Galaxy A71 5G is now successfully unlocked and ready for you to enjoy the freedom of using any network. Your patience is greatly appreciated, and we're glad to have been able to assist you. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your unlocked phone experience! Warm regards, Charlotte

Posted 6 months ago

“That's good 👍 and fast I am impressed 😎”

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Posted 6 months ago

Hello Marie, Thank you so much for your positive feedback! I'm thrilled to hear that you're impressed with the speed of our service. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your newly unlocked Samsung S24 Ultra! Best regards, Charlotte

Posted 6 months ago

“Very quick and easy”

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Posted 6 months ago

Hello Sarah, Thank you so much for taking the time to leave a review. It's great to hear that you found our unlocking services quick and easy. If you have any further questions or need assistance with your iPhone 6S that was unlocked from Tesco Mobile, please feel free to reach out. We're always here to help ensure you have a positive experience. Warm regards, Charlotte

Posted 6 months ago

“Easy process but at the end it doesn’t work in Turkey.”

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Posted 6 months ago

Hello Gianluca Guidi, Thank you for your feedback. I'm sorry to hear that there seems to be an issue with the unlocking process for your iPhone 14 in Turkey. Since your order status is "Unlock Complete", your device should now be unlocked. Here are a few things we can double-check: - Make sure that you have followed the simple instructions for finalizing the unlock, which for an iPhone involves connecting to WiFi and restarting the phone. - Ensure that the SIM card you're attempting to use with your iPhone 14 is from a compatible network and is properly inserted into the device. If you've already done this and the device is still not working in Turkey, please reach out to us with the details, and we'll investigate further to ensure your phone is unlocked. We're here to help you get the most out of our service. Best regards, Charlotte

Posted 6 months ago

“Happy to help”

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Posted 6 months ago

Hello Mr. Venters, Thank you for your message and for choosing our services to unlock your Samsung Galaxy A50. I'm sorry to hear that you're experiencing difficulties. According to our records, the unlock for your device has been completed, with the provided code being "97040615." If your phone is not prompting for an unlocking code when you insert a non-Vodafone SIM card, this indicates that we need to proceed with a Remote USB Unlock service for your device. I understand this may not have been what you expected, but the need for a Remote USB Unlock is outlined for specific instances where codes are not suitable for unlocking. This additional service will guarantee the unlock you require. Please follow the instructions emailed to you on how to use the provided unlock code, or contact our support team for the next steps to arrange a Remote USB Unlock. We're here to ensure your Samsung Galaxy A50 is fully unlocked and functional on your chosen network. Warm regards, Charlotte

Posted 6 months ago

“Very reliable easy covenant with high standard of service 👏 👌”

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Posted 6 months ago

Hello Ignatius Davis, Thank you so much for your kind words and for taking the time to leave us a positive review. We are absolutely thrilled to hear that you found our service reliable, convenient, and of a high standard. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else you need assistance with regarding your Huawei P30 Pro unlock or any other service, please don't hesitate to reach out to us. We're here to help! Best regards, Charlotte

Posted 6 months ago

“They took my money and ‘unlocked’ a phone which was already unlocked the SIM card had been deactivated not the phone being locked… surely they should tell you and not take the second payment!”

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Posted 6 months ago

Hi Nichola Foxall, Thank you for reaching out and sharing your concerns. I understand it must be frustrating to feel that the service wasn’t necessary. Our Eligibility Check process is designed to determine if a phone can be unlocked, and sometimes the status of a SIM card might contribute to the confusion of whether a phone is locked to a network. Since the order status is "Unlock Complete," it seems that the unlocking process was performed based on the information provided at the time. As per our terms, no refund is offered for already unlocked phones as detailed in our Refund Policy - pts Not Eligible for Refund: "Already Unlocked phones: No refund if you order an unlock for an already unlocked phone." We truly value your business, and we strive to provide clarity and satisfaction with our services. If you have any further questions or if there's anything specific you'd like assistance with regarding your device, please don't hesitate to let me know, and I'll be more than happy to help. Best regards, Charlotte

Posted 6 months ago

“Maybe my age but was a little bit complicated i kept looking at the app page to see how it was going but should have looked at my emails but it worked well”

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Posted 6 months ago

Hello Derick, Thank you for taking the time to leave a review. We're glad to hear that your unlock was successful, even if the process seemed a bit complicated. Don't worry, it's completely normal to keep an eye on the app for updates; however, we do indeed send notifications via email to keep you informed of your order's progress. If you have any further questions or need assistance in the future, feel free to reach out to us. We're here to help ensure your experience is as smooth as possible. Warm regards, Charlotte

Posted 6 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews