expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 1,456 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 1,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 5th November 2024

Carlos Rodriguez

expressunlocks.com 5 star review on 25th October 2024

Connor Robertson

expressunlocks.com 5 star review on 6th October 2024

Elaine Kirkham

expressunlocks.com 5 star review on 9th September 2024

Mahmood Al-mohammedawi

expressunlocks.com 5 star review on 31st August 2024

Kerry Newton

expressunlocks.com 5 star review on 30th August 2024

Anonymous

expressunlocks.com 5 star review on 23rd August 2024

Wilson Alvarado

Anonymous

Anonymous // 01/01/2019

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“Misleading service, hidden small print positioned so you wouldn’t necessarily notice it! Utter rip off”

Helpful Report

Posted 2 months ago

Hi David, I'm really sorry to hear that you're feeling this way about your experience. I understand it can be frustrating when there are multiple steps in the unlocking process. Just to clarify, the costs you've seen were fully outlined during checkout—£11.99 for the Eligibility Check and £26 for the Standard Unlock. Your order status is showing as "Unlock Complete," which means the process has been successfully finalized. If there's anything further you need assistance with or if you have more questions, please feel free to share! We're here to help. Thank you for choosing Express Unlocks! Best, Charlotte

Posted 2 months ago

“The service was very easy to understand and easy to use . I must admit I was dubious after paying the £11.99 and then being asked to pay £26.99 that it was a scam but as I was desperate i went for it and im glad I did. Once I made the second payment I was again disappointed as it said estimated time 2 days to unlock but to my surprise I received the unlock code within 20 mins of making payment. The code worked and the phone was unlocked. Overall a very good service and quick and easy to use. Would use it again if I needed to and would recommend to my friends and family .”

Helpful Report

Posted 2 months ago

Hi Miss Walpole, Thank you so much for your wonderful review! I'm thrilled to hear you found our unlocking process easy and efficient. It's great to know that the unlock code arrived quicker than expected and worked perfectly for your Samsung Galaxy Note10+ 5G! We always aim to provide transparent information during the checkout process, and I appreciate your understanding. Your recommendation means the world to us, and we look forward to being of service again in the future! If you have any questions or need assistance down the line, don't hesitate to reach out. Best wishes!

Posted 2 months ago

“Very quick very efficient will deffo use again”

Helpful Report

Posted 2 months ago

Hi D Richards, Thank you for your positive feedback! We're thrilled to hear you found our service quick and efficient. If you have any questions about your Samsung Galaxy A20e unlock or need further assistance, feel free to reach out. We look forward to assisting you again in the future! Best, Charlotte

Posted 2 months ago

“Your service is good and I trust it”

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Posted 2 months ago

Hi Roosevelt, Thank you for your positive feedback! We're glad to hear that you trust our service. Your iPhone 12 Pro Max is already unlocked, and we hope you enjoy using it on your preferred network. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 2 months ago

“Excellent customer service. I was kept up to date of everything that was going on and questions were answered very swiftly”

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Posted 2 months ago

Hi Hayley! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that your questions were answered quickly. If there's anything else we can assist you with or if you have further queries, feel free to reach out. Enjoy your unlocked Huawei P30! 😊

Posted 2 months ago

“My phone was an older phone and needed a little longer to unlock. But express locks did a excellent job and I would definetly recommend them to friends. They did exactly what they promised.”

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Posted 2 months ago

Hi J Mawdsley, Thank you so much for your kind words! We’re thrilled to hear that our service worked well for you and that you would recommend us to your friends. Knowing that we delivered on our promise really makes our day! If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your unlocked Samsung Galaxy S9! Best, Charlotte

Posted 2 months ago

“very safe and fast, Thanks”

Helpful Report

Posted 2 months ago

Hi Clarivel, Thank you for your review! I'm glad to hear you found our service safe and fast. Your order status shows "Unlock Complete," which means you've successfully unlocked your iPhone 11 from T-Mobile USA. The payments you've made—$28.99 for the Eligibility Check and $50 for the Standard Unlock—were necessary steps in the process. If there's anything else you need help with or questions you have, feel free to reach out. We’re here to assist! Best, Charlotte

Posted 2 months ago

“Very easy to unlock.”

Helpful Report

Posted 2 months ago

Hi Abin Jose, Thank you for your review! I’m glad to hear that you found the process easy. Since your order status is "Unlock Complete," you now have the unlock codes available for your Samsung Galaxy S7: "7139418263586852". If the phone is not asking for an unlock code when using a non-EE SIM card, you may need to consider purchasing a Remote USB Unlock. If you have any questions about the next steps, feel free to ask! We're here to help you get your phone fully unlocked. Best wishes, Charlotte

Posted 2 months ago

“Quick and easy to do”

Helpful Report

Posted 2 months ago

Hi Paul McGourty, Thank you for your feedback! I’m pleased to let you know that your order status shows "Unlock Complete." You paid £11.99 for the Standard Unlock, and this covers the initial service that we provided. Please remember that an eligibility check is necessary before moving forward with the unlocking process, and all costs are outlined on the checkout page. If you have any questions or need assistance in using your unlocked phone, feel free to ask! We're here to help you through the process. Best regards, Charlotte

Posted 2 months ago

“Very quick and reliable service”

Helpful Report

Posted 2 months ago

Hi Nicholas Owen, Thank you so much for your positive feedback! We're glad to hear that you found our service quick and reliable. If you have any questions or need assistance with your unlocking process for your Samsung Galaxy A3 (2017), feel free to reach out. Your unlock status shows as "Unlock Complete," so you're all set to enjoy your unlocked phone! If you need any further help, just let us know! Best regards, Charlotte

Posted 2 months ago

“I was unsure at first, having not used the service before, but it turned out to be quick and efficient and a bit of a life saver actually! I needed to activate a new sim in an old phone for my son to use - I didn’t realise I would need to unlock it until we tried the sim and saw the message saying we needed a pin. Express locks was easy to use and a quick fix after a stressful hour trying to figure out what to do next!”

Helpful Report

Posted 2 months ago

Hi La Hill, Thank you so much for sharing your experience! I'm thrilled to hear that our service was quick and efficient for you, especially in what sounds like a stressful situation. It's always our goal to make unlocking phones as smooth as possible! If you have any other questions or need assistance in the future, don’t hesitate to reach out. Enjoy using the unlocked Samsung Galaxy A3! Best regards, Charlotte

Posted 2 months ago

“Just the best app I love this app”

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Posted 2 months ago

Hi Abner, Thank you for your feedback! I'm glad to hear that you love our service and the app. If you have any more questions or need assistance with anything else, feel free to reach out. We're here to help you! Best regards!

Posted 2 months ago

“Paid the initial fee but didn’t realise there was another fee to pay on top. Asked for refund but not given.”

Helpful Report

Posted 2 months ago

Hi Dean, Thank you for your feedback. I understand the frustration regarding multiple payments. When you placed your order for unlocking your iPhone 14, the costs were outlined on the checkout page. The first payment you made was for the Eligibility Check, which is essential to begin the unlocking process, and the second payment was for the Standard Unlock. All phones do require an eligibility check followed by a separate unlocking payment. Your order status is "Unlock Complete," which means the unlocking process has been successfully finalized. If you need help with anything else or have further questions about using your unlocked phone, feel free to reach out. We're here to help! Best regards!

Posted 2 months ago

“expressunlnlocks is good @ cheap”

Helpful Report

Posted 2 months ago

Hi Ellie Perrin, Thank you for your recent review! I'm happy to hear you found our service affordable. Regarding the multiple payments, I want to clarify that your initial payment of £11.99 covered the Eligibility Check, and the £26 was for the Standard Unlock. This two-step process is necessary to ensure your Samsung I9070 Galaxy S Advance is eligible for unlocking and to provide you with the correct codes. I'm pleased to inform you that your order status is "Unlock Complete", and you can now use the unlock code "1838484031404683" to unlock your phone! If you have any questions about the unlocking process or need further assistance, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 2 months ago

“It was really easy and would definately use again!”

Helpful Report

Posted 2 months ago

Hi Laurie Schneider, Thank you so much for your positive feedback! I'm thrilled to hear that you found the process easy. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help you unlock your devices hassle-free! Have a great day!

Posted 2 months ago

“I didn’t have the time to go to a shop to complete a phone unlock due to work! I didn’t actually know you could do this over the internet until completing it today! It was very quick & painless from start to finish, it only took around 10 minutes! Thank you very much. Would definitely recommend.”

Helpful Report

Posted 2 months ago

Hi Laura, Thank you so much for your kind words! We're thrilled to hear that you found the online unlocking process to be quick and easy. It's great that we could help save you time, especially with a busy schedule! If you have any questions or need further assistance, feel free to reach out. We appreciate your recommendation and look forward to helping you again in the future! Warm regards, Charlotte

Posted 2 months ago

“Excellent service by Express Unlocks Galaxy A20e unlocked from Vodafone to use on any network. Reading some reviews they seemed negative saying it was a scam but it is clear if you read on what you are paying £11.99 for eligibility check If your phone passes then there is an unlock fee, mine was £26 I paid on my credit card in case anything to cover my back But hey! They unlocked it within 30 minutes Sent my unlock code Put new sim in Phone requests code, Put code in , unlocked Simple! I would recommend Express Unlocks to anyone it just cuts out all the hassle!”

Helpful Report

Posted 2 months ago

Hi Mr. Howe, Thank you for your wonderful feedback! We’re thrilled to hear that your Samsung Galaxy A20e was unlocked so smoothly and quickly. It’s great that you found the process straightforward and the costs clear. Your understanding of the eligibility check and unlock fee really shows you did your research! If you ever need assistance in the future or have any questions, just reach out. We appreciate your recommendation! Best regards, Charlotte

Posted 2 months ago

“The process was really easy and went without a hitch. My only reservation was the 2 stage payment”

Helpful Report

Posted 2 months ago

Hi Phil, Thanks for your feedback! I'm glad to hear that the unlocking process went smoothly for you. Regarding the two-stage payment, it’s important to note that the eligibility check (£11.99) and the unlocking payment (£26) are both clearly outlined during checkout. The eligibility check is necessary to ensure your phone can be unlocked, followed by the unlocking process itself. If you have any more questions or need assistance, feel free to reach out. We're here to help! Best, Charlotte

Posted 2 months ago

“First time used this web site i am 100 percent is unlocked my phone any network”

Helpful Report

Posted 2 months ago

Hi M Lacko, Thank you for your feedback! I'm glad to hear you're feeling confident about unlocking your phone for any network. If there’s anything specific you need assistance with or any questions you have, feel free to ask! We're here to help you ensure everything goes smoothly. Best, Charlotte

Posted 2 months ago

“Works very well”

Helpful Report

Posted 2 months ago

Hello Miss Ball, Thank you for reaching out! I see that you've completed the Eligibility Check and the Standard Unlock for your Samsung Galaxy S9. Your order status shows "Unlock Complete," and your unlocking code is 2958251540936353. If your phone isn't asking for an unlocking code when you insert a non-EE SIM card, you will need to proceed with a Remote USB Unlock for an additional fee. This is necessary in cases where the codes aren't available or the phone doesn’t prompt for a code. I recommend you continue the process so you can enjoy your unlocked phone soon. If you have any other questions, feel free to ask! Best, Charlotte

Posted 2 months ago

expressunlocks.com is rated 4.6 based on 1,456 reviews