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expressunlocks.com Reviews

4.6 Rating 1,821 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 1,821 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
Anonymous
Anonymous  // 01/01/2019
Unlocked my Huawei p8 lite, in a very timely and cost affective manor. The website was very user friendly, a great service that I'd recommend and use again. Thank you
Helpful Report
Posted 10 months ago
Works perfectly. Took a little longer than I anticipated, but once the process was complete, it was seamless to set up. Excellent directions!
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Posted 10 months ago
Hi Nancy Andrews, Thank you so much for taking the time to leave your feedback! We're thrilled to hear that, despite a bit of a wait, your unlocking process went smoothly. It's great to know that our instructions were clear and helpful for you. If you need any further assistance or have any more questions, don't hesitate to reach out – we're here to ensure your experience is as seamless as possible. Enjoy your newly unlocked iPhone 13! Best regards, Charlotte
Posted 10 months ago
Required an old phone of mine to be unlocked to a different network for my son to use. Completed the information on line and it was a very simple and straightforward procedure to follow. It stated online it would take 3 days to complete the unlocking of the phone but that was over a bank holiday weekend however I was very pleasantly surprised when it took less than 48 hours to complete.
Helpful Report
Posted 10 months ago
Dear Carolyn McKenzie, Thank you for taking the time to leave us a review. We're delighted to hear that the unlocking process for your old phone was straightforward and even more pleased to know that we were able to exceed your expectations by completing the process in less than 48 hours, especially over a bank holiday weekend! Should you or your son need any further assistance or have another phone that requires unlocking in the future, don't hesitate to reach out to us. Your positive experience is our top priority. Warm regards, Charlotte
Posted 10 months ago
First time I've ever used something like this and to be honest I a bit reluctant, but glad I used these guys so easy and quick, will definitely use again. Highly recommend
Helpful Report
Posted 10 months ago
Hello Robert, Thank you for taking the time to leave a review, and we're delighted to hear that you had a positive experience using our services. We strive to make the unlocking process as smooth and efficient as possible, and it's always a pleasure to know that our efforts are appreciated by our customers. We're glad you found the process easy and quick, and we're over the moon that you would recommend us! Should you require our services in the future, we look forward to assisting you again. Best wishes, Charlotte
Posted 10 months ago
Very fast but a bit expensive for something that seems to be a fully automatic process. It probably took around 30 mins to get my iPhone 6 unlocked from EE network. I tested it with a different operator card and everything seems to work fine. The process was very straightforward, no crashes, errors, ads or issues, email updates came as expected, the status on the tracking page was updating just fine. Definitely worth using if you have no time or desire to shop for a cheaper deal and need your phone unlocked asap but I didn’t like the fact it didn’t give me the full price straight away and forced to pay for a preliminary check while I knew the phone wasn’t stolen or locked.
Helpful Report
Posted 10 months ago
Hello Iryna, Thank you for taking the time to provide your feedback. We're thrilled to hear your iPhone 6S was successfully unlocked from the EE UK network swiftly and that the process met your expectations in terms of efficiency. We understand your concerns about the pricing and the preliminary check. I’d like to clarify that the initial Eligibility Check payment of £23.99 and the subsequent Standard Unlock fee of £26 is part of our structured two-step process to ensure the service accuracy and eligibility of devices. Even though you were confident about the status of your phone, this step is standard practice to prevent complications during the unlocking process for all our customers. We ensure all possible costs are transparent and available on the checkout page before the purchase is made. We're glad that despite the pricing concern, you found the service worthwhile for its convenience and speed. We always strive to deliver an excellent service that matches the urgency of our customer's needs. Should you need to unlock another phone in the future or if you have any further questions, don't hesitate to reach out. We’d be happy to assist you again! Best regards, Charlotte
Posted 10 months ago
Thank you so much my phone is lock After 7 days is unlocked
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Posted 10 months ago
Hello Sheng Wang, Thank you for your review. We're delighted to hear that your iPhone 14 Pro Max has been successfully unlocked from T-Mobile USA! Should you have any further needs or questions, please don’t hesitate to reach out. Enjoy the freedom of using your phone with any network! Best regards, Charlotte
Posted 10 months ago
In my case it took a few days to go through but I now have an unlocked phone. Many thanks.
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Posted 10 months ago
Dear R Mcfall, Thank you so much for leaving us a positive review! We're thrilled to hear that your Samsung Galaxy A71 5G is now successfully unlocked and ready for you to enjoy the freedom of using any network. Your patience is greatly appreciated, and we're glad to have been able to assist you. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your unlocked phone experience! Warm regards, Charlotte
Posted 10 months ago
That's good 👍 and fast I am impressed 😎
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Posted 10 months ago
Hello Marie, Thank you so much for your positive feedback! I'm thrilled to hear that you're impressed with the speed of our service. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your newly unlocked Samsung S24 Ultra! Best regards, Charlotte
Posted 10 months ago
Very quick and easy
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Posted 10 months ago
Hello Sarah, Thank you so much for taking the time to leave a review. It's great to hear that you found our unlocking services quick and easy. If you have any further questions or need assistance with your iPhone 6S that was unlocked from Tesco Mobile, please feel free to reach out. We're always here to help ensure you have a positive experience. Warm regards, Charlotte
Posted 10 months ago
Easy process but at the end it doesn’t work in Turkey.
Helpful Report
Posted 10 months ago
Hello Gianluca Guidi, Thank you for your feedback. I'm sorry to hear that there seems to be an issue with the unlocking process for your iPhone 14 in Turkey. Since your order status is "Unlock Complete", your device should now be unlocked. Here are a few things we can double-check: - Make sure that you have followed the simple instructions for finalizing the unlock, which for an iPhone involves connecting to WiFi and restarting the phone. - Ensure that the SIM card you're attempting to use with your iPhone 14 is from a compatible network and is properly inserted into the device. If you've already done this and the device is still not working in Turkey, please reach out to us with the details, and we'll investigate further to ensure your phone is unlocked. We're here to help you get the most out of our service. Best regards, Charlotte
Posted 10 months ago
Happy to help
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Posted 10 months ago
Hello Mr. Venters, Thank you for your message and for choosing our services to unlock your Samsung Galaxy A50. I'm sorry to hear that you're experiencing difficulties. According to our records, the unlock for your device has been completed, with the provided code being "97040615." If your phone is not prompting for an unlocking code when you insert a non-Vodafone SIM card, this indicates that we need to proceed with a Remote USB Unlock service for your device. I understand this may not have been what you expected, but the need for a Remote USB Unlock is outlined for specific instances where codes are not suitable for unlocking. This additional service will guarantee the unlock you require. Please follow the instructions emailed to you on how to use the provided unlock code, or contact our support team for the next steps to arrange a Remote USB Unlock. We're here to ensure your Samsung Galaxy A50 is fully unlocked and functional on your chosen network. Warm regards, Charlotte
Posted 10 months ago
Very reliable easy covenant with high standard of service 👏 👌
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Posted 10 months ago
Hello Ignatius Davis, Thank you so much for your kind words and for taking the time to leave us a positive review. We are absolutely thrilled to hear that you found our service reliable, convenient, and of a high standard. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else you need assistance with regarding your Huawei P30 Pro unlock or any other service, please don't hesitate to reach out to us. We're here to help! Best regards, Charlotte
Posted 10 months ago
They took my money and ‘unlocked’ a phone which was already unlocked the SIM card had been deactivated not the phone being locked… surely they should tell you and not take the second payment!
Helpful Report
Posted 10 months ago
Hi Nichola Foxall, Thank you for reaching out and sharing your concerns. I understand it must be frustrating to feel that the service wasn’t necessary. Our Eligibility Check process is designed to determine if a phone can be unlocked, and sometimes the status of a SIM card might contribute to the confusion of whether a phone is locked to a network. Since the order status is "Unlock Complete," it seems that the unlocking process was performed based on the information provided at the time. As per our terms, no refund is offered for already unlocked phones as detailed in our Refund Policy - pts Not Eligible for Refund: "Already Unlocked phones: No refund if you order an unlock for an already unlocked phone." We truly value your business, and we strive to provide clarity and satisfaction with our services. If you have any further questions or if there's anything specific you'd like assistance with regarding your device, please don't hesitate to let me know, and I'll be more than happy to help. Best regards, Charlotte
Posted 10 months ago
Maybe my age but was a little bit complicated i kept looking at the app page to see how it was going but should have looked at my emails but it worked well
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Posted 10 months ago
Hello Derick, Thank you for taking the time to leave a review. We're glad to hear that your unlock was successful, even if the process seemed a bit complicated. Don't worry, it's completely normal to keep an eye on the app for updates; however, we do indeed send notifications via email to keep you informed of your order's progress. If you have any further questions or need assistance in the future, feel free to reach out to us. We're here to help ensure your experience is as smooth as possible. Warm regards, Charlotte
Posted 10 months ago
Actually a very pleasant experience, easy to complete, all checks done. Very good overall.
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Posted 10 months ago
Hi Hamish Barr, Thank you for your kind review! We're delighted to hear that your experience with the unlocking process was very pleasant and straightforward. If there's anything else we can assist you with regarding your Samsung Galaxy S10, feel free to get in touch. Enjoy your newly unlocked device! Warm regards, Charlotte
Posted 10 months ago
Fantastic service so quick to sort my issue
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Posted 10 months ago
Dear K Coles-greywolf, Thank you for your positive feedback! We're thrilled to hear that you are pleased with the quick resolution of your issue. If you need any further assistance or have any more questions, don't hesitate to reach out. We're here to help ensure you have a seamless experience with your Samsung Note 8. Best regards, Charlotte
Posted 10 months ago
Excellent services & extremly quick, without even leaving my home. I couldn't ask for more.
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Posted 10 months ago
Hello Mr. Sant, Thank you so much for taking the time to leave a review. We're thrilled to hear the process was excellent and quick for you. Should you need any further assistance or have any more devices to unlock, we're here to help. Enjoy your newly unlocked Samsung Galaxy A20e! Warm regards, Charlotte
Posted 10 months ago
Absolutely fantastic service, phone unlocked in no time at all Would definitely use this service in the future Would definitely recommend to friends and family
expressunlocks.com 5 star review on 4th May 2024
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Posted 10 months ago
Hello Sarah, Thank you so much for the lovely review! We're absolutely thrilled to hear about your positive experience with the unlocking service for your iPhone 11 from EE UK. It's such a joy to know that the process was swift and that you're considering using our services again in the future. Don't forget to spread the word to your friends and family—there's nothing better than sharing a service that you trust! If you or they have any questions or need assistance in the future, feel free to reach out. Happy connecting with your now unlocked phone! Best regards, Charlotte
Posted 10 months ago
Amazing professional and fast service code worked perfectly and as described
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Posted 10 months ago
Hello Mrs. Peters, Thank you so much for taking the time to leave us this fantastic review! We're delighted to hear that the code worked perfectly for your Huawei Mate 20 lite and that you found our service both professional and fast. If there's anything more we can do for you, please let us know. Enjoy your now-unlocked phone freedom! Warm regards, Charlotte
Posted 10 months ago
Review complete in less than half an hour. Life saver as my phone broke on holiday and had to use our spare and it was locked. Communication quick and effective and good price. Support team were also very quick to respond to any queries. Thank you!
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Posted 10 months ago
Hi Connor, Thank you so much for your wonderful review! We're thrilled to hear that our service was able to come to your rescue during your holiday. It's great to know that the communication met your expectations and that our support team was able to assist you promptly. We hope you enjoy using your unlocked Samsung Galaxy S10 and look forward to helping you again in the future should you need it. Safe travels and warm regards, Charlotte
Posted 10 months ago
expressunlocks.com is rated 4.6 based on 1,821 reviews