expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 1,815 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 1,815 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 31st January 2025

Adriane Bernardo

expressunlocks.com 5 star review on 28th January 2025

Matthew Nelson

expressunlocks.com 5 star review on 25th January 2025

Nicolescu Robert Augustin

expressunlocks.com 5 star review on 16th January 2025

Cyrus Botero

expressunlocks.com 5 star review on 12th January 2025

Anónimo

expressunlocks.com 5 star review on 3rd January 2025

Gianfranco Raia

Anonymous

Anonymous // 01/01/2019

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“Excellent service not going to lie panic set in a little bit, but they delivered phones working great from e e to gift gaff”

Helpful Report

Posted 7 months ago

Hi C Miller, Thank you for your kind words! We're thrilled to hear that the unlocking process went smoothly for your Huawei P20 Pro, and that the phone is now working well with GiffGaff. If you ever have any questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked device! Best wishes!

Posted 7 months ago

“Unlock took 2 days as EE did not have the code and it had to be requested from the manufacturer but worked perfectly and clear easy instructions provided.”

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Posted 7 months ago

Hi Claire, Thank you so much for your feedback! I'm thrilled to hear that your unlock was successful and that the instructions were clear. We aim to make the process as smooth as possible, even if it takes a little longer sometimes due to network responses. If you have any questions or need further assistance with your Huawei P20 lite, feel free to reach out. We're here to help, and we appreciate your understanding throughout the process! Best regards, Charlotte

Posted 7 months ago

“Very happy with the service you gave us thank you so much”

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Posted 7 months ago

Hi T White, Thank you so much for your kind words! We're thrilled to hear that you're happy with our service. If you need any further assistance or have questions about unlocking your Samsung Galaxy S22 5G, feel free to reach out. Enjoy your unlocked phone! Best regards!

Posted 7 months ago

“No problems unlocked straight away which was very useful as I needed an unlocked phone to use abroad, phone recognised a travel sim immediately after installing”

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Posted 7 months ago

Hi Matt, Thank you for your positive feedback! I'm thrilled to hear that your iPhone 6 Plus was unlocked quickly and recognized your travel SIM without issues. It’s great to know you can use your phone abroad hassle-free! If you have any questions or need further assistance, feel free to reach out. Enjoy your travels! Best, Charlotte

Posted 7 months ago

“Excellent service with communication all the way through the unlock. Recommended”

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Posted 7 months ago

Hi Joanne, Thank you so much for your lovely feedback! We're thrilled to hear that you had a positive experience with our communication throughout the unlocking process. Your recommendation means a lot to us! If you have any questions or need further assistance, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 7 months ago

“Excellent service very fast!!”

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Posted 7 months ago

Hi Davide, Thank you so much for your kind words! We're thrilled to hear that you're happy with the fast service you received. If you have any further questions or need assistance with your iPhone unlock, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 7 months ago

“Impossible to contact, phone is exactly the same. I’m lost $120. Disgusting company!!”

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Posted 7 months ago

Hi R Sinclair, I’m sorry to hear you’ve been feeling this way. It sounds frustrating, especially after your investment in our services. Just to clarify, you've successfully completed your order for unlocking your iPhone 14 Pro, and your payments of $28.99 for the Eligibility Check and $36 for the Standard Unlock have been processed accordingly. If you’re experiencing any issues with your phone, it might be due to criteria that need to be met for the unlocking process. Please ensure your device meets all the unlocking requirements listed on our checkout page. If you need assistance or further clarification on the unlocking process, feel free to reach out again. We’re here to help! Best, Charlotte

Posted 7 months ago

“I thought this was a con after a few days as my iPhone X was still locked to O2 but I must admit it couldn’t be more further from the truth as the customer service I received from expressunlocks was second to none and they got the job done after many many attempts and my iPhone X was finally unlocked after 13 days. Even though I was advised 24 - 72 hours maximum this was a difficult unlock and expressunlocks had to contact Apple for their assistance in getting this IPhone X unlocked. But at the end of the day they got the job done!!!!So sometimes you’ve got to be patient…….5*Service”

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Posted 7 months ago

Hi Dad Smith, Thank you so much for your understanding and patience throughout the unlocking process! We're thrilled to hear that your iPhone X is now unlocked and that our customer service team could assist you every step of the way. Your positive feedback means a lot to us! If you have any future needs or questions, don’t hesitate to reach out. Enjoy your unlocked phone! 😊 Best, Charlotte

Posted 7 months ago

“Really swift service, easy to navigate. Would definitely recommend.”

expressunlocks.com 5 star review on 26th July 2024

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Posted 7 months ago

Hi Lucy, Thank you so much for your kind words! We're thrilled to hear that you found our service swift and easy to navigate. Your recommendation means a lot to us! If you have any further questions or need assistance with your Samsung S7 Edge unlock, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 7 months ago

“I was updated every step of the unlock which was great. It took longer then expected (a couple of days) but the job got done and I was happy with the service.”

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Posted 7 months ago

Hi Neil, Thank you so much for your positive feedback! I'm thrilled to hear that you appreciated the updates throughout the unlock process. We understand that it can take a bit of time, and we're glad to know you’re happy with the outcome. If you have any other questions or need assistance in the future, feel free to reach out. Enjoy your unlocked Samsung Galaxy S10! Best regards!

Posted 7 months ago

“Thank you very much for a speedy unlock. I have a very happy grandson who is now able to use a phone after losing his. I would recommend express unlocks for an excellent service”

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Posted 7 months ago

Hi Janet, Thank you so much for your kind words! We're thrilled to hear that your grandson is happy with his unlocked phone. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your recommendation and look forward to helping you again! Best regards, Charlotte

Posted 7 months ago

“I was given an old phone by a friend and once my provider changed the Sim card I expected it to work fine. Needless to say, it didn't and after phoning my provider I was informed it was locked. My friend had the phone for years and really couldn't remember where she bought it from and had it on a pay-as-you-go contract so was surprised to hear it was locked. I took it to a phone shop but they were unable to unlock it. So I turned to expressunlocks.com as a last ditch attempt to get it to work. The unlocking process was surprisingly straight-forward and simple. I was anxious as you hear so much about dodgy companies online, but I found it simple. There were three stages Check to see which provider had locked it, check to see if it could be unlocked and then the unlocking itself. Although the charges for each stage were stated if the truth be known I thought they could be more up-front at the beginning as it did create a sense of hurdles to jump through. I understand that locking phones is now illegal which is good.”

Helpful Report

Posted 7 months ago

Hi Mr. Sampson, Thank you so much for sharing your experience! I’m glad to hear that you found the unlocking process straightforward and simple. We strive to provide clear information throughout each step, but I understand that the multiple payment stages can feel a bit like hurdles. We do outline all costs on the checkout page to ensure transparency before purchase, and I appreciate your feedback on being more upfront. Your concerns are valuable, and we'll certainly take them into account as we look to improve. If you have any questions about your unlock codes or the next steps, feel free to reach out. We’re here to help you get your Samsung Galaxy A20e working perfectly! Best regards, Charlotte

Posted 7 months ago

“The unlock service was quicker than expected. The process seemed very thorough and professional. I am very pleased with the result. Thank you.”

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Posted 7 months ago

Hi A N Dalrymple, Thank you for your wonderful review! We're thrilled to hear that you found our unlock service quick, thorough, and professional. Your satisfaction is our goal, and it’s great to see that reflected in your experience. If you have any further questions or need assistance down the line, feel free to reach out. Enjoy using your unlocked Samsung Galaxy S9! Best wishes, Charlotte

Posted 7 months ago

“Very quick and efficient! No need to take your mobile phone to a shop to get this done!!”

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Posted 7 months ago

Hi Rebecca, I'm glad to inform you that your order to unlock your iPhone 11 Pro Max from EE UK has been successfully completed! I understand your concern regarding the multiple payments, but please note that all costs were clearly outlined on the checkout page. Initially, you paid £11.99 for the Eligibility Check and then £26 for the Standard Unlock. This two-step payment process ensures that we can provide a precise and efficient unlocking service. If you have any other questions or need further assistance, please let me know. We're here to help! Best regards, Charlotte

Posted 7 months ago

“Very quick and efficient”

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Posted 7 months ago

Hi Gemma, Thank you for sharing your feedback and for choosing Expressunlocks to unlock your iPhone 13 Pro from EE UK. I’m pleased to let you know that your order status shows "Unlock Complete." 🎉 Regarding the multiple payments, I’d like to clarify that you've paid £11.99 for the Eligibility Check and £26 for the Standard Unlock. All these costs are outlined on our checkout page prior to purchase to ensure transparency. As mentioned in our terms and conditions: >"We perform a variety of checks, including checking for lost/stolen status, correct network, phone history as well as Activation Lock status. There may be an additional price to pay for the sim unlock itself, this will be stated on your order summary page prior to purchase." If you have any further questions or need assistance with the next steps, please feel free to reach out. We're here to help ensure you have a smooth experience with your unlocked phone! Best regards, Charlotte

Posted 7 months ago

“I was a bit skeptical at first but I appreciate how straight forward and easy the process was. I got a little worried but the helpfulness of the staff assured me that the phone would be unlocked. I successfully was unable to unlock my phone and i do recommend this service to anyone.”

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Posted 7 months ago

Hi Danielle, Thank you so much for sharing your positive experience with our service! I'm delighted to hear that despite initial skepticism, you found the process straightforward and were satisfied with our support. It's fantastic that your phone is now unlocked successfully. Your recommendation means a lot to us, and we're here to help anytime you need assistance in the future. Best regards, Charlotte

Posted 7 months ago

“Samsung s24 ultra logre desbloquear mi teléfono por medio de express unlock la verdad lo recomiendo rápido y fácil estoy 100% satisfecho no hay engaño ni estafa todo seguro 👍”

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Posted 7 months ago

Hola Marlon Sandoval, ¡Muchas gracias por compartir tu experiencia positiva! Estamos encantados de saber que encontró el servicio rápido, fácil y seguro. Sus comentarios son increíblemente valiosos para nosotros y ayudan a otros a sentirse seguros al elegir Express Unlocks. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. ¡Disfruta de tu Samsung Galaxy S24 Ultra desbloqueado! Saludos cordiales, Carlota

Posted 7 months ago

“No complaints, good communication throughout. Would very much recommend.”

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Posted 7 months ago

Hi Tyler, Thank you so much for your positive feedback! We're thrilled to hear that you had a good experience with us. If you have any more devices that need unlocking in the future or any questions, feel free to reach out. Have a great day! Best regards, Charlotte

Posted 7 months ago

“Good service would have preferred to know that I had to pay twice. £11 initially followed by a second payment of £26”

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Posted 7 months ago

Hi Nicola, Thank you for your feedback. I understand it can be frustrating to encounter additional payments unexpectedly. To clarify, the £11.99 you initially paid was for the Eligibility Check to ensure that your Samsung Galaxy S6 edge could be unlocked. Once it was confirmed eligible, the £26 Standard Unlock payment was required to proceed with the unlocking process. All costs are outlined on the checkout page prior to purchase to ensure transparency. I'm glad to inform you that your phone has been successfully unlocked, and your unlocking code is "8602827052940375". If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Charlotte

Posted 7 months ago

“Excellent service, very quick, in fact only took 20 mins! Very easy to use and I would recommend.”

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Posted 7 months ago

Hi Kate, Thank you so much for your kind words! We're thrilled to hear that you found our service quick and easy to use. Your recommendation means a lot to us. If you need any further assistance or have any questions in the future, feel free to reach out. Best regards, Charlotte

Posted 7 months ago

expressunlocks.com is rated 4.6 based on 1,815 reviews