expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 1,821 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 31st January 2025

Adriane Bernardo

expressunlocks.com 5 star review on 28th January 2025

Matthew Nelson

expressunlocks.com 5 star review on 25th January 2025

Nicolescu Robert Augustin

expressunlocks.com 5 star review on 16th January 2025

Cyrus Botero

expressunlocks.com 5 star review on 12th January 2025

Anónimo

expressunlocks.com 5 star review on 3rd January 2025

Gianfranco Raia

Anonymous

Anonymous // 01/01/2019

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“Alles hat gut funktioniert. Mein Telefon wurde erfolgreich entsperrt. Im ersten Teil hab ich aber leider nicht erkannt, dass weitere höhere Zusatzkosten auf mich zukommen. Ich dachte, die erste Bezahlung sei der Preis fürs entsperren. Das ist aber nur für die Prüfung. Entsperren kostet noch einmal zusätzlich. Entsperren wurde aber nach der weiteren Zahlung gut durchgeführt und hat auch wunderbar funktioniert.”

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Posted 10 months ago

Sehr geehrter Harald Fliesser, wir freuen uns, dass Ihr Samsung Galaxy S9 erfolgreich entsperrt wurde und Sie mit dem Ergebnis unseres Services zufrieden sind. Wir entschuldigen uns für etwaige Verwirrungen bezüglich der mit dem Entsperrungsprozess verbundenen Kosten. Zur Klarstellung: Die erste Zahlung von 26,99 € ist für die Berechtigungsprüfung, die für die Durchführung des Entsperrungsservices unerlässlich ist. Die folgende Zahlung von 56 € ist für die eigentliche Standardentsperrung des Geräts. Wir verstehen, dass dieser zweistufige Zahlungsprozess unerwartet sein kann, aber wir möchten Transparenz bei unseren Services bieten und alle Kosten auf der Checkout-Seite auflisten, bevor der Kauf getätigt wird. Indem wir die Berechtigungsprüfung von der Entsperrungszahlung trennen, stellen wir sicher, dass wir Ihr Gerät entsperren können, bevor Sie sich zu den vollen Servicekosten verpflichten. Wir hoffen, dass die reibungslose Entsperrung Ihres Telefons einen Mehrwert bietet und Ihr Erlebnis verbessert. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, Charlotte vom ExpressUnlocks-Kundenservice

Posted 10 months ago

“Used expressunlocks.com for the first time to unlock a second hand Samsung phone. Quickly and easily unlocked my sons phone in under 10 mins with continous updates on progress throughout. Would be more than happy to use expressunlocks.com in the future.”

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Posted 10 months ago

“If you need to unlock your phone then this is the place. The process is very simple to understand and you are guided at every step. I found it very user friendly and quick to use. I would highly recommend the service if you want to free up your device to any network. The follow up service is also second to none and again very thorough. I had an easy to understand experience from start to finish. Thank you.”

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Posted 10 months ago

Hello J Darin-brame, Thank you so much for your kind review! We are absolutely delighted to hear about your positive experience with our unlocking service and that you found the process user-friendly and straightforward. It's wonderful to know that our support and follow-up services met your expectations and contributed to a seamless experience. We sincerely appreciate your recommendation and are here for any future unlocking needs you may have! Warm regards, Charlotte

Posted 10 months ago

“The service was quick and effective. I was skeptical at first but it’s legit and it works. Thank you”

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Posted 10 months ago

“Very easy and good communication through process. The main problem was that the price is not clear at first as you pay £11.99 then when you process the order it then tells you that it is £another £26 very misleading. Advertise the full price. Stop duping people.”

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Posted 10 months ago

Hi Mrs. Davies, Thank you for taking the time to provide your feedback. We strive to maintain clear communication, so I'm pleased to hear that you found our process easy and our communication good. I'm sorry to hear you felt the pricing wasn't clear initially. Our aim is to avoid any confusion by providing all necessary cost information upfront. As stated on our checkout page, all phones require an Eligibility Check first, for which you paid £11.99, followed by the standard unlocking payment of £26. We understand nobody likes surprises when it comes to costs, and we'll take your comments on board to ensure our pricing is as transparent as possible. If there's anything more we can do to assist you or improve your experience, don't hesitate to get in touch. We're here to help! Best regards, Charlotte

Posted 10 months ago

“Amazing so quick and easy to use definitely will use again if needed”

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Posted 10 months ago

Dear David, Thank you for your positive feedback! It's wonderful to hear that you found our service quick and easy to use. We're thrilled that you'd consider us for future needs. If you have any questions or require further assistance with your Huawei P smart, we're always here to help. Warm regards, Charlotte

Posted 10 months ago

“Quick and easy, would definitely use again, maybe a little expensive but still good”

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Posted 10 months ago

Hi Fay, Thank you for your feedback! We're thrilled to hear that you found our service quick and easy to use. We understand your concern about the cost and want to ensure you that we strive to offer competitive prices for the quality of service provided. We're glad you see the value in our service, and we hope to assist you again in the future! Best wishes, Charlotte

Posted 10 months ago

“Great service, very fast and reliable. You get a response almost immediately which was great for me as I wasn’t sure why my new SIM card wasn’t working in my phone. I would highly recommend this service and would use again. Thank you!”

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Posted 10 months ago

“Very quick and great service, very easy to follow”

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Posted 10 months ago

“Onze zoon zijn iphone was geblokkeerd op vakantie. Zeer snel opgelost en we zijn zeer tevreden”

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Posted 10 months ago

“Thank you for your service. My phone was unlocked instantly and this is an iPhone 15 pro Max. I’ve read many companies that can unlock phones but this company is 100% legit and I would recommend anybody unlocking their phone to use Express unlock!! The process was easy and the timescale is a straight turnaround.”

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Posted 10 months ago

Hi Khavan, Thank you for your wonderful feedback! We're thrilled to hear your iPhone 15 Pro Max was unlocked instantly and that you found our process easy and efficient. It means a lot to us that you would recommend ExpressUnlocks to others looking to unlock their phones. We always aim to provide a legitimate and straightforward service, and hearing your positive experience really brightens our day. We're happy to have been able to assist you with your unlocking needs. If you have any additional comments, need further assistance, or have friends inquiring about our services, feel free to point them in our direction. We're here to help! Best regards, Charlotte

Posted 10 months ago

“Spot on , Worked First time, save me from paying out for a new phone , when i change providers”

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Posted 10 months ago

“This is a scam please do not do what I did and lose money I have tried contacting the company dns reporting the company . This company needs to be shut down . They do not unlock your phone .They will not refund your money”

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Posted 10 months ago

Dear K Watson, Thank you for taking the time to share your concerns. I'm really sorry to hear that you've had a less than ideal experience with our services. Based on the details you provided and our records, it shows that your iPhone 13, which was locked to the network Etisalat UAE, has had both the Eligibility Check and Standard Unlock services paid for and completed. Your current order status is "Unlock Complete". I understand the frustration of feeling something hasn't worked as expected, but rest assured, our team is dedicated to resolving any issues that arise. If your iPhone 13 is not unlocked, there might be a few troubleshooting steps we can try together to ensure everything is set up properly. Sometimes a fresh connection to WiFi and restarting your device can help finalize the unlock process. If there's still a problem after these steps, please reply directly to the unlock complete email notification with the details, and our support team will be more than happy to assist you further. Our aim is to ensure you have a positive experience, and we'll work with you to address any specific issues with your device's unlocking process. Looking forward to assisting you and turning this experience around. Best regards, Charlotte

Posted 10 months ago

“Good service 100% accurate working. My cell phone Samsung s24 ultra network lock.”

Helpful Report

Posted 10 months ago

Hello Muhammad Azeem, Thank you for your feedback. I'm glad to hear that you found our service to be accurate and reliable. Since your Samsung Galaxy S24 Ultra has been unlocked successfully from AT&T USA network, you should now be able to enjoy the full potential of your device with the network of your choice. If you need further assistance or have any more questions, please don't hesitate to reach out. Enjoy your newly unlocked Samsung Galaxy S24 Ultra! Best regards, Charlotte

Posted 10 months ago

“Very good service and speedy. The instructions were very clear . I ca now use my phone with ny new sim card!”

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Posted 10 months ago

Hello Clementine, Thank you so much for your positive feedback! It's wonderful to hear that you found our service not only speedy but also user-friendly. We're thrilled to know that the instructions we provided were clear and that you can now enjoy the freedom of using your new SIM card in your phone. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your newly unlocked device! Warm regards, Charlotte

Posted 10 months ago

“The process was very quick and easy. I didn’t even need to leave my armchair. I recommend the service and I will definitely use again. Thanks for the great service.”

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Posted 10 months ago

Dear Colin, Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found the unlocking process quick and easy. Your recommendation means a lot to us, and we can't wait to assist you again in the future. If you ever need our services again, we'll be here to make sure it's just as convenient the next time around. Warm regards, Charlotte

Posted 10 months ago

“The service is pretty good, staff is supportive, even though the process for my unlock took so long, I have to say it's a nice service.”

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Posted 10 months ago

“The service was good as far as being straight forward and easy to understand, and saved me some hassle I would have had otherwise trying to get it unlocked, although the code said 48 hours it ended up being a lot sooner at just under 2 hours which is much appreciated Though one issue I would have is the two stages of payment without any prior warning of the price, I feel this should be made more obvious as nearly £40 in two stages feels like taking advantage to an extent.”

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Posted 10 months ago

Hello Kieran, Thank you for sharing your feedback! I'm delighted to hear that the unlocking service for your Samsung Galaxy S10 was swift and easy to understand, and that we could exceed your expectations by completing it in under 2 hours. Regarding your concern about the two-stage payment process, I greatly appreciate your input. I want to assure you that full transparency is a priority for us, and as mentioned on the checkout page before purchase, all customers are required to complete an Eligibility Check first, followed by an Unlocking Payment. Both costs are outlined to ensure you're fully informed prior to any commitment. We aim to deliver value and convenience with our service, and we're here to support you through every step, including the successful use of your unlock code "60263138". If there's anything additional we can do to enhance your experience or if you have further questions, please don't hesitate to reach out. Best regards, Charlotte

Posted 10 months ago

“Very fast service and easy to use. Was a bit surprised at the two stage payment process which I didn't see when I started, but it all worked well and and very happy with the outcome.”

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Posted 10 months ago

“Great service. Kept me updated on the progress and was able to unlock the phone!”

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Posted 10 months ago

Hi Angela, Thank you for your positive feedback! We're thrilled to hear that you are satisfied with the service and that your iPhone 11 has been successfully unlocked. If there’s anything more we can do for you, or if you have any friends or family who might need our services, feel free to let us know. We’re here to help! Best regards, Charlotte

Posted 10 months ago

expressunlocks.com is rated 4.6 based on 1,821 reviews